TikTok Audio Editor and Creator at Amazon Prime Video (USA & Melbourne Remote)

Create social media content using music and sound based on client briefs; edit video assets of created music and remixes in CapCut; ideate concepts from Prime Video clip assets to craft relatable viral content; pull audio from Prime Originals to create mixes/remixes; use Logic Pro 11 as the primary DAW.

Customer Relations at Amuse.io

Manage support via Zendesk (150-200 tickets daily); use Agora Pulse for social media support and DMs; fulfill artist/customer requests, adjust releases, troubleshoot issues, and resolve file-related problems.

Merchant Support Services (UK Team) at Klarna (Sweden)

UK merchant support role handling inquiries related to merchant services; troubleshoot issues, assist with account changes, coordinate with internal teams.

Online Customer Support Specialist & Returns Processor at OzMobiles (Melbourne)

Managed online customer inquiries and processing of returns; supported order management; provided timely responses and resolved order issues.

Music Producer / Remixer (Freelancing) at Melodic Music Management

Produced and remixed music for multiple clients; collaborated with artists to deliver tracks; managed projects from concept to final delivery.