I’m a hospitality and tourism customer service professional with experience in sales support, guest service, and building strong customer relationships. I enjoy engaging with people, understanding their needs, and turning questions or concerns into clear solutions that keep clients satisfied. I’ve worked as a Sales Agent handling customer inquiries, processing orders, following up after sales, and collecting feedback to improve service. I also completed an internship as a Waitress at Serena Hotel in Gisenyi, where I served guests, coordinated with the kitchen for timely meals, and supported smooth service across multiple tables—always with a patient, friendly, and professional approach.…I’m a hospitality and tourism customer service professional with experience in sales support, guest service, and building strong customer relationships. I enjoy engaging with people, understanding their needs, and turning questions or concerns into clear solutions that keep clients satisfied. I’ve worked as a Sales Agent handling customer inquiries, processing orders, following up after sales, and collecting feedback to improve service. I also completed an internship as a Waitress at Serena Hotel in Gisenyi, where I served guests, coordinated with the kitchen for timely meals, and supported smooth service across multiple tables—always with a patient, friendly, and professional approach.WWWW…