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Chrissy Dahn

Available to hire

I am a dedicated and detail-oriented professional with a strong background in business administration, seeking to leverage organizational and analytical skills in a remote work environment.

About

I am a dedicated and detail-oriented professional with a strong background in business administration, seeking to leverage organizational and analytical skills in a remote work environment. I thrive in dynamic settings and enjoy fostering customer success through communication and collaboration.

With extensive experience in customer success and operations, I have successfully managed onboarding and product adoption processes at BrightPath Solutions. My goal is to contribute positively to a team and help drive continued client satisfaction and business growth.

  • 4 years' experience
  • Joined October 2025

More experts in Indianapolis, United States

Work experience

Remote Customer Success Manager · BrightPath SolutionsJun 2022 – Present · 4 yrs 6 mos

Collaborated with clients to ensure seamless onboarding and product adoption, increasing customer retention by 15%. Managed a portfolio of 50+ accounts, providing tailored support via virtual meetings and email correspondence. Developed and maintained detailed reports on customer feedback using CRM software, improving service delivery processes.

Remote Operations Coordinator · NextWave ConsultingMay 2022 – Oct 2025 · 3 yrs 6 mos

Processed administrative support to a team of 10 executives, managing schedules and organizing virtual meetings. Processed invoices and expense reports with 100% accuracy using QuickBooks and Excel. Created and maintained a digital filing system, improving document retrieval time by 30%.

Education

B.A. in Business Administration · University of Phoenix2019 – 2022

Certifications and awards

Certified Customer Success Manager (CCSM)2022
Project Management Professional (PMP)2021 – 2025
QuickBooks Online Certification2021 – 2025

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