I’m a banking professional with experience across lending and branch operations, from evaluating loan applications and maintaining customer funding accounts to supporting smooth day-to-day business activities. I’m comfortable handling documentation within specified credit-worthiness limits while ensuring accuracy and consistency throughout the lending process. In addition, I’ve led branch performance by managing resources and staff, driving sales goals, and delivering strong customer service to support revenue growth. I also contribute to business development by recruiting and acquiring new potential principals and borrowers, while supporting and maintaining accounts to sustain long-term relationships.…

Citria Dewi Suryaputra

I’m a banking professional with experience across lending and branch operations, from evaluating loan applications and maintaining customer funding accounts to supporting smooth day-to-day business activities. I’m comfortable handling documentation within specified credit-worthiness limits while ensuring accuracy and consistency throughout the lending process. In addition, I’ve led branch performance by managing resources and staff, driving sales goals, and delivering strong customer service to support revenue growth. I also contribute to business development by recruiting and acquiring new potential principals and borrowers, while supporting and maintaining accounts to sustain long-term relationships.…

Available to hire

I’m a banking professional with experience across lending and branch operations, from evaluating loan applications and maintaining customer funding accounts to supporting smooth day-to-day business activities. I’m comfortable handling documentation within specified credit-worthiness limits while ensuring accuracy and consistency throughout the lending process.

In addition, I’ve led branch performance by managing resources and staff, driving sales goals, and delivering strong customer service to support revenue growth. I also contribute to business development by recruiting and acquiring new potential principals and borrowers, while supporting and maintaining accounts to sustain long-term relationships.

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Experience Level

Expert

Language

Indonesian
Advanced
English
Advanced

Work Experience

Partnership Manager at PT Berdayakan Usaha Indonesia (Batam BatuB u)
January 1, 2023 - May 1, 2024
Branch Manager
January 1, 2012 - January 1, 2017
Oversaw branch operations, including resource and staff management, developing and achieving sales goals, and delivering customer services to drive revenue growth. Responsible for recruiting and acquiring new potential principals and borrowers, and supporting and maintaining accounts.
Lending Assistant Manager
January 1, 2005 - January 1, 2011
Coordinated lending support activities by processing documentation, maintaining customer accounts, and ensuring lending and investment processes aligned with required limits and policies.
Account Officer
January 1, 2005 - January 1, 2011
Evaluated creditworthiness by processing loan applications and related documentation within specified limits. Maintained customer accounts for funding, lending, and investment activities.

Education

Bachelor’s Degree at Indonesian European University
January 1, 2000 - January 1, 2004
Master of Business at Informatics Engineering
January 1, 2006 - January 1, 2008

Qualifications

Add your qualifications or awards here.

Industry Experience

Financial Services
    MNC Securities Brokerage Firm Anniversary Event
    Led to end to end planning, coordination and execution of the firm anniversary event, overseeing all logistical arrangements, vendor management, guest relation, and event operations to ensure a seamless and successful event experience. Key responsibility : event planning and coordination : manage the event from initial planning through execution and post event completion. Ensuring all activities ran smoothly and according to the plan. vendor and supplier management : indentified, evaluated and coordinated with vendors for venue selection, catering, hotel, event souvenirs, photography, videography, transportation and event gifts. travel and accommodation arrangement : organized flight tickets, hotel booking, guest transportation, driver's schedule to ensure convenient travel and accommodations for invited guests. budget and logistic coordination : coordinated event requirements, supplier arrangements, purchasing and detailed logistic to support efficient event preparation and execution client relationship management : identified, invited and engaged both existing and prospective client to strengthen relationship, encourage participation and expand the company client network on site event execution : oversaw event day arrangement, monitored operational detailed and resolved unexpected issues to maintain a smooth and professional guest experience. key achievement : successfully coordinated and delivered anniversary event from concept to completion, bringing together multiple vendors, internal stakeholders and existing and prospective clients while ensuring a well organized and positive event experience.…