Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

As a dedicated professional with extensive experience in Human Resource Management, Administration, Customer Service, and AI training, I am eager to contribute my skills to your esteemed team. My passion for fostering positive workplace environments and enhancing customer experiences drives my commitment to excellence. I am excited about the opportunity to leverage my expertise to support your organization's goals and help create a thriving, innovative culture.…As a dedicated professional with extensive experience in Human Resource Management, Administration, Customer Service, and AI training, I am eager to contribute my skills to your esteemed team. My passion for fostering positive workplace environments and enhancing customer experiences drives my commitment to excellence. I am excited about the opportunity to leverage my expertise to support your organization's goals and help create a thriving, innovative culture.

Ofielu Victory

Project Manager, AI Prompt Engineer, Data Annotator, +3





As a dedicated professional with extensive experience in Human Resource Management, Administration, Customer Service, and AI training, I am eager to contribute my skills to your esteemed team. My passion for fostering positive workplace environments and enhancing customer experiences drives my commitment to excellence. I am excited about the opportunity to leverage my expertise to support your organization's goals and help create a thriving, innovative culture.…As a dedicated professional with extensive experience in Human Resource Management, Administration, Customer Service, and AI training, I am eager to contribute my skills to your esteemed team. My passion for fostering positive workplace environments and enhancing customer experiences drives my commitment to excellence. I am excited about the opportunity to leverage my expertise to support your organization's goals and help create a thriving, innovative culture.

Available to hire

As a dedicated professional with extensive experience in Human Resource Management, Administration, Customer Service, and AI training, I am eager to contribute my skills to your esteemed team. My passion for fostering positive workplace environments and enhancing customer experiences drives my commitment to excellence.

I am excited about the opportunity to leverage my expertise to support your organization’s goals and help create a thriving, innovative culture.

Skills

Microsoft Office

CRM

Microsoft Excel

Experience Level

Microsoft Office

Expert

CRM

Expert

Microsoft Excel

Expert

Language

English

Advanced

Igbo

Advanced

Work Experience

Admin Officer at Zi a's Desk

February 1, 2021 - December 1, 2025

Handled budget tracking, achieving 15% cost reduction. Developed training materials, improving onboarding process by 40%. Coordinated team events, enhancing employee engagement and morale. Implemented new filing system, reducing retrieval time by 50%. Managed schedules, ensuring 100% adherence to deadlines. Streamlined office operations, boosting efficiency by 30%.

Customer Service Representative at Prince Consult

February 1, 2018 - January 1, 2023

Implemented feedback loops, driving product improvements and customer loyalty. Utilized CRM tools to track customer interactions, improving follow-ups success. Trained new team members, enhancing overall team performance and efficiency. Developed strong client relationships, leading to a 15% increase in repeat business. Resolved customer issues swiftly, boosting satisfaction ratings by 30%. Exceeded sales targets by 20% through exceptional customer engagement.