I’m Claire Nwachukwu, a results-driven administrative and outreach professional with over 3 years of experience in community engagement, social justice research, and operational support. I excel at coordinating multi-stakeholder programs, managing confidential documentation, and turning complex policy issues into clear, actionable information. I’m passionate about health equity and public policy, and I’ve built my career on streamlining office workflows and boosting digital presence through thoughtful communication. I thrive in collaborative environments and love helping families access essential services.

Claire Nwachukwu

I’m Claire Nwachukwu, a results-driven administrative and outreach professional with over 3 years of experience in community engagement, social justice research, and operational support. I excel at coordinating multi-stakeholder programs, managing confidential documentation, and turning complex policy issues into clear, actionable information. I’m passionate about health equity and public policy, and I’ve built my career on streamlining office workflows and boosting digital presence through thoughtful communication. I thrive in collaborative environments and love helping families access essential services.

Available to hire

I’m Claire Nwachukwu, a results-driven administrative and outreach professional with over 3 years of experience in community engagement, social justice research, and operational support. I excel at coordinating multi-stakeholder programs, managing confidential documentation, and turning complex policy issues into clear, actionable information.

I’m passionate about health equity and public policy, and I’ve built my career on streamlining office workflows and boosting digital presence through thoughtful communication. I thrive in collaborative environments and love helping families access essential services.

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Language

English
Fluent

Work Experience

Admin Outreach Assistant at Mobile Fmily Resources
July 18, 2024 - Present
I manage high-level administrative operations and community outreach for a mission-driven organization. My daily responsibilities include: Systems Management: Maintaining CRM databases and ensuring 100% data accuracy and confidentiality. Stakeholder Engagement: Coordinating referral networks and communicating with partner organizations to strengthen community support. Communications: Creating strategic outreach materials, managing social media updates, and responding to program inquiries. Logistics: Handling complex scheduling, executive email correspondence, and database evaluation.
Administrative & Research Intern at Centre for Social Justice, Nigeria
March 1, 2022 - May 25, 2023
Provided strategic administrative and research support for national advocacy projects. Key contributions included: Policy Research: Conducting in-depth analysis on social justice and public policy to support ongoing program initiatives. Strategic Writing: Drafting professional articles for national publication focused on civic engagement and healthcare reform. Field Coordination: Organizing logistics for community engagement sessions and field activities. Project Documentation: Maintaining rigorous project files and records to ensure compliance and smooth reporting.
Admin Outreach Assistant at Mobile Family Resource Inc
July 1, 2024 - Present
Lead community outreach efforts to connect families with essential support services and referral networks. Manage client intake, documentation, and sensitive data entry with strict adherence to confidentiality protocols. Create and update outreach materials (flyers, informational packets) and manage social media updates to drive community engagement. Support daily operations including complex scheduling, email correspondence, and database maintenance for program evaluation.
Internship Trainee at Centre for Social Justice, Nigeria
March 1, 2022 - May 1, 2023
Policy Research on social justice, governance, and public policy to support national advocacy initiatives. Authored professional articles for publication focused on social accountability, civic engagement, and healthcare reform. Participated in community consultations and field activities to gather data for reporting and compliance. Maintained organized project files and provided logistical support for smooth project implementation.

Education

Bachelor of Science (BSc) at University of Benin
September 15, 2018 - September 18, 2021
Developed strong analytical skills, spatial data awareness, and research methodologies. These skills form the foundation of my systems-first approach to administrative operations
National Youth Service at Nigeria
September 30, 2021 - January 1, 2022

Qualifications

Published Public Policy & Healthcare Researcher
March 18, 2020 - May 25, 2023
Authored high-impact articles for national Nigerian outlets (The Punch, Daily Trust, The Nation) focusing on healthcare reform, social accountability, and governance.
Community Outreach & Systems Specialist
July 7, 2024 - March 1, 2026
Expert in managing complex stakeholder networks, client intake systems, and community referral programs while maintaining rigorous data confidentiality.
Specialist in Strategic Administrative Operations
March 18, 2020 - March 18, 2026
Highly skilled in workflow optimization, CRM management, executive scheduling, and the development of Standard Operating Procedures (SOPs)
National Youth Service Corps (NYSC)
January 1, 2022 - March 18, 2026
National
November 30, 0002 - January 1, 2022

Industry Experience

Government, Healthcare, Transportation & Logistics, Travel & Hospitality, Non-Profit Organization, Professional Services, Education, Media & Entertainment
    paper Operational Systems & Admin Strategy

    This project showcases my expertise in building the back-office engine that allows businesses to scale. I focus on creating sustainable administrative frameworks, including Standard Operating Procedures (SOPs), automated scheduling systems, and digital file architectures. By implementing structured reporting and clear communication channels, I help teams reduce overhead and eliminate operational bottlenecks. Whether managing executive calendars or auditing internal databases, my approach is rooted in intentional simplicity removing clutter to focus on high-impact strategic goals.

    paper Community Engagement & Referral Systems

    Role: Admin Outreach Assistant

    In this role, I served as the primary bridge between a mission-driven organization and the community it serves. I specialized in managing high-volume client intake, ensuring 100% data accuracy and confidentiality within our CRM systems. My work involved coordinating complex referral networks to connect families with essential social services, healthcare, and support programs. Beyond administrative oversight, I developed strategic outreach materials and managed digital communications to increase program visibility and engagement. This project demonstrates my ability to navigate multi-stakeholder environments while maintaining rigorous organizational standards.

    https://www.twine.net/signin

    paper Public Policy Research & Strategic Communications

    I provided comprehensive research and strategic writing for national advocacy initiatives, focusing on healthcare equity, social justice, and governance in Nigeria. This project involved analyzing complex public policy issues and translating them into high-impact articles published in major national outlets including The Punch, The Nation, and Daily Trust. My work served to support social accountability and civic engagement by making critical data accessible to the public and policy-makers alike. Through this, I demonstrated expertise in technical writing, stakeholder communication, and analytical reporting.

    https://www.twine.net/signin April 1, 2023
    https://www.twine.net/signin March 29, 2023
    https://www.twine.net/signin August 11, 2022