Hi, I’m Clare Wall, a Creative Director, Virtual Assistant, and Digital Marketing Specialist based in Sheffield, United Kingdom. I have extensive experience in leading businesses and delivering digital marketing, wellness services, and operational excellence across startups and established companies. I excel at developing marketing strategies, streamlining operations, and creating engaging content that boosts visibility and growth. I’m passionate about mentoring teams and supporting entrepreneurs with strategic guidance, project execution, and hands-on virtual assistance. I’m open to contract work, UGC creation, social media management, business support, and wellness-based roles. Over the years I’ve founded and managed Medispa UK Ltd, steered Arctic Spas UK Ltd, and built experience in mortgage and real estate environments. My toolkit includes website development, SEO, CRM systems, analytics, and eCommerce integrations, plus coaching and wellness product development. I enjoy blending creativity with operational discipline to help people and businesses thrive, and I welcome freelance contracts, collaborations, and long-term partnerships in digital marketing, virtual assistance, and wellness coaching.

Clare Wall

Hi, I’m Clare Wall, a Creative Director, Virtual Assistant, and Digital Marketing Specialist based in Sheffield, United Kingdom. I have extensive experience in leading businesses and delivering digital marketing, wellness services, and operational excellence across startups and established companies. I excel at developing marketing strategies, streamlining operations, and creating engaging content that boosts visibility and growth. I’m passionate about mentoring teams and supporting entrepreneurs with strategic guidance, project execution, and hands-on virtual assistance. I’m open to contract work, UGC creation, social media management, business support, and wellness-based roles. Over the years I’ve founded and managed Medispa UK Ltd, steered Arctic Spas UK Ltd, and built experience in mortgage and real estate environments. My toolkit includes website development, SEO, CRM systems, analytics, and eCommerce integrations, plus coaching and wellness product development. I enjoy blending creativity with operational discipline to help people and businesses thrive, and I welcome freelance contracts, collaborations, and long-term partnerships in digital marketing, virtual assistance, and wellness coaching.

Available to hire

Hi, I’m Clare Wall, a Creative Director, Virtual Assistant, and Digital Marketing Specialist based in Sheffield, United Kingdom. I have extensive experience in leading businesses and delivering digital marketing, wellness services, and operational excellence across startups and established companies. I excel at developing marketing strategies, streamlining operations, and creating engaging content that boosts visibility and growth. I’m passionate about mentoring teams and supporting entrepreneurs with strategic guidance, project execution, and hands-on virtual assistance. I’m open to contract work, UGC creation, social media management, business support, and wellness-based roles.

Over the years I’ve founded and managed Medispa UK Ltd, steered Arctic Spas UK Ltd, and built experience in mortgage and real estate environments. My toolkit includes website development, SEO, CRM systems, analytics, and eCommerce integrations, plus coaching and wellness product development. I enjoy blending creativity with operational discipline to help people and businesses thrive, and I welcome freelance contracts, collaborations, and long-term partnerships in digital marketing, virtual assistance, and wellness coaching.

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Experience Level

Expert
Expert
Intermediate
Intermediate

Language

English
Fluent

Work Experience

Mortgage Specialist at CMC Mortgages
December 31, 1999 - September 13, 2025
Provided expert mortgage advice to clients across the UK, helping them navigate the home-buying process. Managed extensive travel, client meetings, and financial assessments to deliver optimal mortgage solutions.
Office Manager at Homebuyers
December 31, 2002 - September 13, 2025
Led operations for a mortgage and estate agency, managing a team and overseeing client services. Assisted clients in securing better mortgage deals through credit file improvements and coordinated mortgage exhibitions.
Director of Sales & Customer Service at Arctic Spas UK Ltd
December 31, 2008 - September 13, 2025
Managed two retail locations specializing in hot tubs, saunas, and leisure products. Drove sales performance, implemented an efficient administration system, and led a team of service engineers to deliver excellent customer service.
Director & Therapist at Medispa UK Ltd
December 31, 2017 - September 13, 2025
Founded and managed a wellness and beauty spa, leading all business operations. Expanded the service portfolio with specialised treatments and integrated an eCommerce booking system and CRM to create a seamless customer experience.
Virtual Agency / Representative
January 1, 2022 - Present
Providing comprehensive virtual support services including website development, SEO optimization, content creation, social media management, and administration.
Virtual Agency / Representative
January 1, 2022 - Present
Provided comprehensive virtual support services including website development, SEO optimization, content creation, social media management, and administration. Acted as a representative for clients needing website and social media solutions. Managed diary management, meeting minutes, and email handling. Delivered high-quality content creation and digital marketing support to enhance client visibility.
Director & Therapist at Medispa UK Ltd
January 1, 2017 - September 13, 2025
Founded and managed a wellness and beauty spa, leading all business operations. Developed a client-focused business model, expanded services to include Swedish massage, reflexology, aromatherapy, and skincare solutions. Integrated an eCommerce booking system and CRM, providing a seamless digital experience. Created and marketed bespoke wellness products.
Director of Sales & Customer Service at Arctic Spas UK Ltd
January 1, 2008 - September 13, 2025
Managed two retail locations specializing in hot tubs, saunas, and leisure products. Sold 500+ hot tubs and became the UK’s leading retailer during this period. Designed and implemented an efficient administration system, streamlined daily operations, and managed service engineers for exceptional aftercare. Ensured compliance with health & safety and water chemistry standards.
Office Manager at Homebuyers
January 1, 2002 - September 13, 2025
Led operations for a mortgage and estate agency, managing a team and overseeing client services. Assisted clients in securing better mortgage deals, expanded the estate agency arm, negotiated property deals and valuations. Organized mortgage exhibitions, including events at Excel London.
Mortgage Specialist at CMC Mortgages
January 1, 1999 - September 13, 2025
Provided expert mortgage advice to clients across the UK, helping them navigate the home-buying process. Managed extensive travel, client meetings, and financial assessments, ensuring optimal mortgage solutions.

Education

VTCT Level 3 in Health and Safety at Sheffield School of Beauty
January 1, 2007 - December 31, 2009
GCSEs including English Literature, English Language, Mathematics, and Childcare at Pope Pius X
January 1, 1991 - January 1, 1991
VTCT Level 3 in Health and Safety at Sheffield School of Beauty
January 1, 2007 - January 1, 2009
GCSEs (6 GCSEs including English Literature, English Language, Mathematics, and Childcare) at Pope Pius X
January 11, 2030 - January 1, 1991

Qualifications

Swedish Massage
January 11, 2030 - September 13, 2025
Reflexology
January 11, 2030 - September 13, 2025
Aromatherapy
January 11, 2030 - September 13, 2025
Reiki
January 11, 2030 - September 13, 2025
Indian Head Massage
January 11, 2030 - September 13, 2025
Watsu (Worldwide Aquatic Bodywork Association)
January 11, 2030 - September 13, 2025
VTCT Level 3 in Health and Safety
January 1, 2007 - January 1, 2009
GCSEs (6 GCSEs including English Literature, English Language, Mathematics, and Childcare)
January 1, 1991 - January 1, 1991
Watsu (Worldwide Aquatic Bodywork Association)
January 11, 2030 - September 13, 2025

Industry Experience

Healthcare, Professional Services, Real Estate & Construction, Financial Services, Retail, Other, Media & Entertainment, Education