I am Claudia Mihaela Hirjan, an experienced Merchandise & Marketing Manager with a proven track record in B2B and B2C growth, brand launches, and P&L optimization. I thrive on cross-functional collaboration, data-driven decision-making, and hands-on problem solving. Fluent in French and English, I excel at building strong partnerships, forecasting demand, and leading multi-brand retail initiatives. Most recently, I launched and led operations for AVARCA Sandale's RIA Menorca project and helped transform Avarca into a thriving multi-brand retail business serving both B2B and B2C channels. I am passionate about leveraging market insights to optimize product assortments, campaigns, and customer experiences while driving profitability.

Claudia Mihaela Hirjan

I am Claudia Mihaela Hirjan, an experienced Merchandise & Marketing Manager with a proven track record in B2B and B2C growth, brand launches, and P&L optimization. I thrive on cross-functional collaboration, data-driven decision-making, and hands-on problem solving. Fluent in French and English, I excel at building strong partnerships, forecasting demand, and leading multi-brand retail initiatives. Most recently, I launched and led operations for AVARCA Sandale's RIA Menorca project and helped transform Avarca into a thriving multi-brand retail business serving both B2B and B2C channels. I am passionate about leveraging market insights to optimize product assortments, campaigns, and customer experiences while driving profitability.

Available to hire

I am Claudia Mihaela Hirjan, an experienced Merchandise & Marketing Manager with a proven track record in B2B and B2C growth, brand launches, and P&L optimization. I thrive on cross-functional collaboration, data-driven decision-making, and hands-on problem solving. Fluent in French and English, I excel at building strong partnerships, forecasting demand, and leading multi-brand retail initiatives.

Most recently, I launched and led operations for AVARCA Sandale’s RIA Menorca project and helped transform Avarca into a thriving multi-brand retail business serving both B2B and B2C channels. I am passionate about leveraging market insights to optimize product assortments, campaigns, and customer experiences while driving profitability.

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Language

Romanian, Moldavian, Moldovan
Fluent
French
Fluent
English
Fluent
German
Advanced
Spanish; Castilian
Beginner

Work Experience

Marketing and Communication Manager at AVARCA Sandale
April 1, 2022 - Present
Launched and led operations for the Spanish footwear brand RIA Menorca while developing Avarca into a successful multi-brand retail business serving both B2B and B2C channels. Oversaw brand partnerships, merchandise planning, marketing campaigns, customer experience and commercial strategy. Forecasted demand, optimized stock levels and assortments, and analyzed sales performance to guide strategic actions. Planned and executed marketing campaigns across digital and offline channels; oversaw budgeting, P&L monitoring, and financial reporting. Led a cross-functional team focused on customer communication, content creation, and sales support. Conducted competitive and market research to inform pricing and positioning. Tested and optimized digital content and social media for engagement and conversion.
Project and Events Manager at International Organization of La Francophonie (OIF)
April 1, 2009 - March 1, 2022
Continued key responsibilities from previous role including event coordination, stakeholder management, and logistics, while also acting on behalf of the OIF Head of Mission and representing the Organization in working groups and events addressing community and CSR initiatives. Managed budgets and expenses, analyzed sponsorship requests, organized press conferences, supported recruitment of International Volunteers of Francophonie, and ensured timely delivery of high-level events with notable attendees.
Events Coordinator at International Organization of La Francophonie (OIF)
March 1, 2006 - March 1, 2009
Managed and organized various events and projects in cooperation with local and international partners, aligned with OIF priorities and strategy. Maintained relationships with diplomatic corps, Romanian ministries, media, NGOs, and PR agencies. Established event goals, negotiated contracts, and managed supplier relationships. Ensured on-time and on-budget delivery of projects and oversaw volunteering initiatives, logistics, and CSR activities.
Sales Manager at AVON ROMANIA
May 1, 2002 - May 1, 2005
Managed and motivated a sales team of over 30 representatives to achieve and exceed sales targets. Developed sales strategies, training programs, and performance monitoring systems. Built strong customer relationships and ensured high levels of client satisfaction.

Education

Bachelor's Degree, Law at State University of Law in Bucharest
January 1, 2011 - January 1, 2015
Master's degree, Business Administration at Academy of Economic Studies Bucharest (Romania)
January 1, 2007 - January 1, 2009
Master M2, Business Administration (ERASMUS) at University Nancy 2 - France
January 1, 2008 - January 1, 2008
Bachelor's Degree, Business Administration, Marketing, Project Management in French and English at Academy of Economic Studies Bucharest (Romania)
January 1, 2003 - January 1, 2007

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Media & Entertainment, Education, Professional Services, Travel & Hospitality, Non-Profit Organization