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I bring a user-centered approach grounded in research, empathy, and clear communication, with strong experience in translating user insights into wireframes, user flows, and intuitive digital experiences. My background in education strengthens my ability to simplify complex information and engage with users effectively, while my marketing expertise ensures alignment between user needs and business goals.…I bring a user-centered approach grounded in research, empathy, and clear communication, with strong experience in translating user insights into wireframes, user flows, and intuitive digital experiences. My background in education strengthens my ability to simplify complex information and engage with users effectively, while my marketing expertise ensures alignment between user needs and business goals.

Claudia Melendez

UX Designer, Graphic Designer, Web Designer, +2

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I bring a user-centered approach grounded in research, empathy, and clear communication, with strong experience in translating user insights into wireframes, user flows, and intuitive digital experiences. My background in education strengthens my ability to simplify complex information and engage with users effectively, while my marketing expertise ensures alignment between user needs and business goals.…I bring a user-centered approach grounded in research, empathy, and clear communication, with strong experience in translating user insights into wireframes, user flows, and intuitive digital experiences. My background in education strengthens my ability to simplify complex information and engage with users effectively, while my marketing expertise ensures alignment between user needs and business goals.

Available to hire

I bring a user-centered approach grounded in research, empathy, and clear communication, with strong experience in translating user insights into wireframes, user flows, and intuitive digital experiences.

My background in education strengthens my ability to simplify complex information and engage with users effectively, while my marketing expertise ensures alignment between user needs and business goals.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Spanish; Castilian

Advanced

Work Experience

Student Recruitment Advisor at UP Education

February 1, 2023 - December 1, 2024

Acted as first point of contact for prospective students, gathering insights into user needs and behaviours. Managed communications across email and phone, improving engagement and user experience. Supported marketing initiatives through content updates and campaign materials.

Designer at Archdiocese of Brisbane

May 1, 2024 - Present

Design digital and print assets aligned with brand guidelines and audience needs. Create structured layouts and visual systems to improve clarity and engagement. Collaborate with stakeholders to ensure consistency across communication channels.

ESL Teacher at Language Schools

July 1, 2015 - February 1, 2017

Delivered English as a Second Language lessons to diverse learners; developed lesson plans and materials; assessed learner progress and provided feedback.

Co-founder at MyShirt

March 1, 2010 - June 1, 2014

Co-founded and ran MyShirt; responsibilities included product development, marketing, and sales.

Inventory Coordinator at Health Care Sector

July 1, 2018 - August 1, 2019

Maintained inventory systems, supported procurement and logistics, and improved operational workflows.