Hajrudin Sužanj

Available to hire

International e-commerce operations specialist with 3+ years of hands-on experience supporting Shopify and Magento storefronts for large B2B and B2C brands.

About

International e-commerce operations specialist with 3+ years of hands-on experience supporting Shopify and Magento storefronts for large B2B and B2C brands. Owner of CodeCraft, a small cross-functional team focused on operational excellence, data accuracy, and error-free store launches.

Skilled in managing multi-store environments, product catalog workflows via CSV, and thorough QA for launch readiness—partnering closely with client stakeholders to plan roadmaps, define goals, and ensure stable performance across high-traffic, high-transaction international e-commerce sites.

  • 4 years' experience
  • Joined August 2026

Industry experience

  • Retail
  • Wholesale & Distribution
  • Software & Internet
  • Professional Services

Work experience

Owner / E-commerce Operations Specialist · CodeCraftJan 2024 – Present · 2 yrs 11 mos

Led day-to-day e-commerce operations across Shopify and Magento for international B2B and B2C clients. Worked with client stakeholders to define project plans, priorities, and long-term goals. Used Jira and Asana to manage tasks and ensure smooth cross-team execution. Managed PLP and PDP setup and auditing to guarantee accuracy of SKUs, pricing, variants, imagery, and content. Performed performance and promotional landing page QA for marketing campaigns. Maintained multi-store Shopify environments coordinating updates across regions and storefronts. Executed Magento B2B launches for enterprise-level stores with complex catalogs and pricing logic. Conducted final pre-launch QA to ensure storefront stability and readiness, identified issues early, and drove resolution with technical teams. Supported CMS content updates and basic frontend adjustments (HTML/CSS/JS) and managed international content workflows including AI-assisted translations with manual QA.

E-commerce Operations Specialist (Freelance) | E-commerce Operations & Platform Support · FreelanceJan 2022 – Jan 2024 · 2 yrs 1 mo

Provided day-to-day e-commerce operations and platform support for international B2B and B2C clients across Shopify and Magento. Managed large-scale product data using CSV workflows (imports, updates, validation, and audits) to maintain catalog accuracy. Owned and audited PLP/PDP setup including SKUs, pricing, variants, imagery, and content. Built and QA’d landing pages for marketing promotions. Coordinated updates across multiple Shopify storefronts and performed final pre-launch QA for storefront stability, readiness, and correctness. Collaborated with technical teams to resolve issues, documented findings clearly, and supported international content workflows including AI-assisted translations with manual QA. Also handled CMS page updates and basic frontend adjustments (HTML/CSS/JS).

Education

Bachelor of Software Engineering · International University Travnik2024 – 2026

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