Skills
Language
English
Fluent
Work Experience
Hospitality & Customer Service
January 1, 2019 - December 31, 2021Provided live chat and email support with high satisfaction rates. Maintained CRM accuracy and resolved customer inquiries efficiently.
Food Truck Attendant at Blade's Amusements
January 1, 2021 - December 31, 2022Delivered excellent customer service in a fast-paced environment. Managed transactions, inventory, and maintained food safety standards.
Content Creator & Brand Ambassador / Influencer at Freelance
January 1, 2022 - PresentCreated 200+ branded content pieces across multiple platforms with high engagement rates. Managed high-volume digital pipelines achieving 95% consumer satisfaction. Built authentic audience engagement and represented brands professionally. Utilized SQL, Python, and data analytics to enhance operational efficiencies. Maintained rapid response times and ensured flawless data entry and scheduling.
Customer Service Professional at Hospitality & Customer Service
January 1, 2019 - December 31, 2021Provided live chat and email support with high satisfaction rates. Maintained CRM accuracy and resolved customer inquiries efficiently.
Content Creator & Brand Ambassador / Inbound Communications Assistant at Freelancer
January 1, 2022 - PresentCreated 200+ branded content pieces across multiple platforms with high engagement rates. Managed high-volume digital pipelines achieving 95% consumer satisfaction rate. Built authentic audience engagement and represented brands professionally. Utilized SQL, Python, and data analytics to enhance operational efficiencies. Maintained rapid response times and ensured flawless data entry and scheduling.
Education
Self-Directed Professional Development at Various platforms (Google Data Analytics, Microsoft Power BI, Cisco Networking, freeCodeCamp, LinkedIn Learning, Social Media Marketing, Video Production, Entrepreneurship)
January 1, 2020 - June 3, 2026Qualifications
Google Data Analytics Professional Certificate
January 11, 2030 - June 3, 2026Microsoft Power BI & Data Analysis
January 11, 2030 - June 3, 2026Cisco Networking & Cyber Security Fundamentals
January 11, 2030 - June 3, 2026freeCodeCamp: Python, SQL, Data Visualization
January 11, 2030 - June 3, 2026LinkedIn Learning: Analytics, Business Intelligence
January 11, 2030 - June 3, 2026Google Data Analytics Professional Certificate
January 11, 2030 - June 3, 2026Microsoft Power BI & Data Analysis
January 11, 2030 - June 3, 2026Cisco Networking & Cyber Security Fundamentals
January 11, 2030 - June 3, 2026freeCodeCamp: Python, SQL, Data Visualization
January 11, 2030 - June 3, 2026LinkedIn Learning: Analytics, Business Intelligence
January 11, 2030 - June 3, 2026Google Data Analytics Professional Certificate
January 1, 2020 - June 3, 2026Microsoft Power BI & Data Analysis
January 1, 2020 - June 3, 2026Cisco Networking & Cyber Security Fundamentals
January 1, 2020 - June 3, 2026freeCodeCamp: Python, SQL, Data Visualization
January 1, 2020 - June 3, 2026LinkedIn Learning: Analytics, Business Intelligence
January 1, 2020 - June 3, 2026Social Media Marketing & Influencer Strategy
January 1, 2020 - June 3, 2026Video Production & Content Creation
January 1, 2020 - June 3, 2026Business Fundamentals & Entrepreneurship
January 1, 2020 - June 3, 2026Hospitality & Customer Service Certifications
January 1, 2019 - December 31, 2021Industry Experience
Media & Entertainment, Professional Services, Travel & Hospitality, Retail, Consumer Goods, Software & Internet
Skills
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