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Music graduate and customer-focused professional with experience in digital marketing, live streaming production, and event promotion. Background includes producing promotional content, coordinating performer updates, and operating broadcast/studio equipment. Adept at building relationships, resolving customer issues, and working efficiently in fast-paced retail and remote support environments. Strong interest in music, storytelling, film, gaming, and content creation across platforms like YouTube and Twitch.…Music graduate and customer-focused professional with experience in digital marketing, live streaming production, and event promotion. Background includes producing promotional content, coordinating performer updates, and operating broadcast/studio equipment. Adept at building relationships, resolving customer issues, and working efficiently in fast-paced retail and remote support environments. Strong interest in music, storytelling, film, gaming, and content creation across platforms like YouTube and Twitch.

Aaron Lee Czaja

Digital Marketer, Music Producer, Sound Technician, +2

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Music graduate and customer-focused professional with experience in digital marketing, live streaming production, and event promotion. Background includes producing promotional content, coordinating performer updates, and operating broadcast/studio equipment. Adept at building relationships, resolving customer issues, and working efficiently in fast-paced retail and remote support environments. Strong interest in music, storytelling, film, gaming, and content creation across platforms like YouTube and Twitch.…Music graduate and customer-focused professional with experience in digital marketing, live streaming production, and event promotion. Background includes producing promotional content, coordinating performer updates, and operating broadcast/studio equipment. Adept at building relationships, resolving customer issues, and working efficiently in fast-paced retail and remote support environments. Strong interest in music, storytelling, film, gaming, and content creation across platforms like YouTube and Twitch.

Available to hire

Music graduate and customer-focused professional with experience in digital marketing, live streaming production, and event promotion. Background includes producing promotional content, coordinating performer updates, and operating broadcast/studio equipment.

Adept at building relationships, resolving customer issues, and working efficiently in fast-paced retail and remote support environments. Strong interest in music, storytelling, film, gaming, and content creation across platforms like YouTube and Twitch.

Skills

Microsoft Office

DaVinci Resolve Studio

GIMP

Music Theory

Social Media Design

Experience Level

Microsoft Office

Expert

DaVinci Resolve Studio

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Advanced

Tagalog

Intermediate

Work Experience

EE Customer Service Agent at Concentrix

January 1, 2022 - December 31, 2023

Builds sustainable relationships and trust with customer accounts through open and interactive communication. Handles customer complaints by providing appropriate solutions and alternatives within time limits and follows up to ensure resolution. Provides accurate, valid, and complete information using the appropriate tools and methods.

Store Assistant at Aldi

January 1, 2020 - Present

Ensures store products are replenished by stocking shelves in line with company policy, completing up to four pallets in under an hour. Delivers high standards of customer service by addressing queries politely and respectfully. Handles customer issues patiently, escalating to a manager when required.

Radio Broadcast Placement (Community Radio Station) at RadioLab 97.1FM

November 1, 2019 - November 30, 2019

Engaged during a live radio broadcast to learn how to properly host guests. Operated studio equipment including the control console and studio systems. Compiled and managed segments (music, jingles, etc.) using the Myriad 5 computer programme software.

Digital Marketer & Live Streaming Production Technician (Nebula Festival) at University of Lincoln

January 1, 2019 - December 31, 2020

Advertised the festival via social media by scheduling meetings to identify content that would reach a mass audience. Created promotional materials by directing and filming two videos explaining the festival and its fundraising approach. Maintained regular performer contact by emailing updates twice a week covering scheduling, payments, set durations, and staging plans leading up to the festival day.

Performer & Organiser (Queen FMP & Battle of the Bands) at University coursework (FMP)

January 1, 2016 - December 31, 2017

Planned a safe and efficient rotation of bands by creating running orders so each performer knew their placement at scheduled times. Captured concert experiences by coordinating with the staging team on lighting and venue decorations.