Hi, I'm Colleen! I design and build custom websites for small businesses and startups. Every project is hand-crafted and customized to fit your brand and vision. I work across Squarespace, Shopify, and Framer, bringing real design expertise to help your business reach more people. I'd love to work together to create a digital experience that represents your brand! Portfolio website: _Website not available. Sign in: https://www.twine.net/signup_

Colleen Lancaster

Hi, I'm Colleen! I design and build custom websites for small businesses and startups. Every project is hand-crafted and customized to fit your brand and vision. I work across Squarespace, Shopify, and Framer, bringing real design expertise to help your business reach more people. I'd love to work together to create a digital experience that represents your brand! Portfolio website: _Website not available. Sign in: https://www.twine.net/signup_

Available to hire

Hi, I’m Colleen!

I design and build custom websites for small businesses and startups. Every project is hand-crafted and customized to fit your brand and vision. I work across Squarespace, Shopify, and Framer, bringing real design expertise to help your business reach more people. I’d love to work together to create a digital experience that represents your brand!

Portfolio website: Website not available. Sign in: https://www.twine.net/signup

See more

Experience Level

Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Language

English
Fluent

Work Experience

Customer Support II at Codecademy
February 1, 2024 - Present
Collaborated with engineering, product, and design teams to identify and document user pain points, directly informing platform usability improvements. Collected and interpreted customer feedback into actionable insights, influencing product roadmap decisions. Assisted in troubleshooting and documenting product issues, improving internal knowledge bases and user-facing support content.

Education

Associate of Science, General Studies at Weber State University
January 1, 2021 - January 20, 2026
High School Diploma at Fremont High School
January 1, 2014 - January 20, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Professional Services, Education, Media & Entertainment
    Motif: Personalized Learning Through AI
    I designed AI features for an Ed-Tech platform that generate personalized examples and learning paths to increase engagement and reduce user drop-off.
    Briefed: Accessible AI Legal Translator
    I designed an AI-powered tool that translates complex legal documents into plain language with a focus on accessibility features.
    Haven: Empowering survivors through a disguised documentation app
    I designed a platform that simplifies the documentation process for abuse survivors into a secure digital tool for safety and legal support.