I am an enthusiastic and adaptable professional with a Bachelor's degree in Computer Science and a proven track record in customer service, freelance IT projects, and aviation. I bring strong communication skills, a tech-savvy mindset, and a positive, collaborative attitude to drive growth and innovation. I thrive in dynamic environments and enjoy turning complex problems into simple, effective solutions. I have delivered mobile app development work on Upwork, contributed to data annotation and AI training projects, and provided exceptional service as a flight attendant. I am eager to apply my diverse skills to a role that blends technology, teamwork, and customer excellence.

Collins Okoth Ajuoga

I am an enthusiastic and adaptable professional with a Bachelor's degree in Computer Science and a proven track record in customer service, freelance IT projects, and aviation. I bring strong communication skills, a tech-savvy mindset, and a positive, collaborative attitude to drive growth and innovation. I thrive in dynamic environments and enjoy turning complex problems into simple, effective solutions. I have delivered mobile app development work on Upwork, contributed to data annotation and AI training projects, and provided exceptional service as a flight attendant. I am eager to apply my diverse skills to a role that blends technology, teamwork, and customer excellence.

Available to hire

I am an enthusiastic and adaptable professional with a Bachelor’s degree in Computer Science and a proven track record in customer service, freelance IT projects, and aviation. I bring strong communication skills, a tech-savvy mindset, and a positive, collaborative attitude to drive growth and innovation. I thrive in dynamic environments and enjoy turning complex problems into simple, effective solutions.

I have delivered mobile app development work on Upwork, contributed to data annotation and AI training projects, and provided exceptional service as a flight attendant. I am eager to apply my diverse skills to a role that blends technology, teamwork, and customer excellence.

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Experience Level

Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Language

English
Fluent
Swahili
Fluent

Work Experience

Freelancer at Upwork
May 1, 2024 - Present
Engaged in diverse projects focusing on mobile app development and IT solutions, achieving a 95% client satisfaction rating. Collaborated with clients to define project scope, deliverables, and timelines, ensuring alignment with business objectives. Utilized programming languages to develop applications that enhance user experience and functionality.
Flight Attendant (Contract) at Kenya Airways
May 1, 2023 - May 1, 2024
Delivered exceptional in-flight service, ensuring passenger safety and comfort while adhering to strict airline protocols. Managed passenger inquiries and complaints with professionalism and empathy, significantly enhancing customer satisfaction. Collaborated with cabin crew and ground staff to implement service improvements, resulting in a 15% increase in positive passenger feedback.
Crowd Worker at Amazon Mechanical Turk
January 1, 2020 - January 1, 2021
Completed diverse tasks, showcasing flexibility, attention to detail, and the ability to work independently in a fast-paced environment. Contributed to various data annotation and AI training projects, improving the accuracy of machine learning algorithms. Maintained high productivity levels while adhering to strict guidelines and deadlines.
Freelancer at Appen
January 1, 2020 - Present
Participated in various data annotation and AI training projects, enhancing machine learning algorithms through precise data input. Utilized analytical skills to identify and resolve data quality issues, ensuring high standards of accuracy. Achieved recognition for consistently meeting project milestones and maintaining high accuracy rates.
Flight Attendant at Flight Attendant Career Direction Ltd
January 1, 2018 - January 1, 2020
Provided outstanding customer service and safety support during flights, receiving commendations for professionalism and dedication. Developed strong communication and interpersonal skills while interacting with passengers from diverse backgrounds. Contributed to the implementation of new in-flight service initiatives, enhancing overall passenger experience and satisfaction. Transitioned into freelance work and built a robust portfolio of Upwork projects.

Education

Bachelor of Science in Computer Science at University of Nairobi
January 1, 2015 - January 1, 2019
Diploma in Airline Cabin Crew at KQ Pride Centre
January 1, 2017 - January 1, 2017
Certificate in Computer Studies at Word International College
January 1, 2016 - January 1, 2016
GED at Got Agulu High School
January 1, 2012 - January 1, 2015

Qualifications

Diploma in Airline Cabin Crew
January 1, 2017 - January 1, 2017
Certificate in Computer Studies
January 1, 2016 - January 1, 2016
GED
January 1, 2012 - January 1, 2015

Industry Experience

Travel & Hospitality, Software & Internet, Professional Services, Media & Entertainment, Transportation & Logistics