Product Support Specialist II at Enceiba

Investigate catalog synchronization issues, inventory discrepancies, product ingestion failures, and operational exceptions across integrated commerce systems. Gather facts, reproduce issues when possible, document findings, and escalate technical defects to engineering leads. Collaborate with business and technical stakeholders to identify root causes and support long-term corrective actions. Track issues through resolution while maintaining operational documentation and support resources. Coordinate resolution updates using Slack and cross-functional communication channels.

E-Commerce Associate at ParkerBuilt Inc.

Managed Shopify product catalog operations including product setup, pricing, inventory updates, collections, and digital assets. Implemented supplier API integrations to automate product ingestion and improve catalog accuracy. Coordinated inventory and product data updates to support fulfillment readiness and customer experience.

Business Account Coordinator Omnichannel at MPM Products Inc.

Managed daily order operations using ERP and EDI systems, ensuring inventory flow between third-party logistics providers and omnichannel retail partners. Supported Amazon invoicing initiatives and Seller Central to Vendor Central migration activities. Coordinated inventory visibility, order management, and operational communications across multiple sales channels. Maintained operational records, order accuracy, and fulfillment readiness across integrated business systems.

E-Commerce & Inventory Specialist at Frank Lloyd Wright Foundation

Managed inventory records, product availability, purchase orders, invoices, and customer support operations. Coordinated with vendors and suppliers to resolve inventory discrepancies, fulfillment issues, and product availability challenges. Maintained Shopify catalog accuracy and inventory visibility across retail and e-commerce channels. Supported operational planning, merchandising initiatives, and product launches.

E-Commerce Manager at Dreamruns

Managed catalog operations for 20,000+ SKUs across direct-to-consumer and marketplace channels, ensuring product accuracy, inventory visibility, and merchandising consistency. Built and managed Amazon listings and Shopify product pages, including category structures, imagery, pricing, and promotional content for action sports and lifestyle brands. Managed Amazon catalog content and inventory feeds, pricing updates, promotional campaigns, and Seller Central operations. Supported DTC and Amazon sales for Nidecker-owned brands by coordinating product content, merchandising execution, and inventory visibility. Supported seasonal product launches through inventory readiness reviews, product page QA, category management, pricing validation, and launch execution. Created operational reports with Excel pivot tables, VLOOKUPs, CSV imports/exports, and inventory analysis.

E-Commerce & Web Specialist at SENA

Supported e-commerce operations across web, mobile, and marketplace channels. Worked within business systems including early NetSuite ERP implementations supporting inventory visibility and operational workflows.