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I'm a Senior UX Researcher with 7+ years of experience leading mixed-method research across digital consumer products, healthcare, and international markets. I design and execute end-to-end qualitative and quantitative studies, translating user motivations and friction points into actionable product improvements. In cross-functional settings, I partner with product, strategy, and engineering teams to inform evidence-based decisions, prioritize features, and optimize onboarding and customer journeys. I thrive in fast-paced, remote, international environments and consistently deliver clear insights, synthesis frameworks, and stakeholder-ready recommendations.…I'm a Senior UX Researcher with 7+ years of experience leading mixed-method research across digital consumer products, healthcare, and international markets. I design and execute end-to-end qualitative and quantitative studies, translating user motivations and friction points into actionable product improvements. In cross-functional settings, I partner with product, strategy, and engineering teams to inform evidence-based decisions, prioritize features, and optimize onboarding and customer journeys. I thrive in fast-paced, remote, international environments and consistently deliver clear insights, synthesis frameworks, and stakeholder-ready recommendations.

Konstanca Djordjevic

PRO

UX Designer, Marketing Analyst, Marketer, +1

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I'm a Senior UX Researcher with 7+ years of experience leading mixed-method research across digital consumer products, healthcare, and international markets. I design and execute end-to-end qualitative and quantitative studies, translating user motivations and friction points into actionable product improvements. In cross-functional settings, I partner with product, strategy, and engineering teams to inform evidence-based decisions, prioritize features, and optimize onboarding and customer journeys. I thrive in fast-paced, remote, international environments and consistently deliver clear insights, synthesis frameworks, and stakeholder-ready recommendations.…I'm a Senior UX Researcher with 7+ years of experience leading mixed-method research across digital consumer products, healthcare, and international markets. I design and execute end-to-end qualitative and quantitative studies, translating user motivations and friction points into actionable product improvements. In cross-functional settings, I partner with product, strategy, and engineering teams to inform evidence-based decisions, prioritize features, and optimize onboarding and customer journeys. I thrive in fast-paced, remote, international environments and consistently deliver clear insights, synthesis frameworks, and stakeholder-ready recommendations.

Available to hire

Belgrade, Serbia

I’m a Senior UX Researcher with 7+ years of experience leading mixed-method research across digital consumer products, healthcare, and international markets. I design and execute end-to-end qualitative and quantitative studies, translating user motivations and friction points into actionable product improvements.

In cross-functional settings, I partner with product, strategy, and engineering teams to inform evidence-based decisions, prioritize features, and optimize onboarding and customer journeys. I thrive in fast-paced, remote, international environments and consistently deliver clear insights, synthesis frameworks, and stakeholder-ready recommendations.

Skills

Microsoft Office

CRM

Airtable

Experience Level

Microsoft Office

Expert

CRM

Expert

Airtable

Intermediate

Language

English

Fluent

Spanish; Castilian

Fluent

French

Advanced

Serbian

Fluent

Work Experience

Senior Market & User Researcher at Independent / International Clients

January 1, 2021 - Present

Led 200+ qualitative and mixed-method research studies across healthcare, digital consumer products, and international markets. Designed and executed end-to-end research programs including study scoping, methodology selection, participant recruitment, moderation, analysis, synthesis, reporting, and stakeholder presentations. Conducted 400+ in-depth interviews to uncover behavioral patterns, motivations, unmet needs, pain points, and decision-making drivers. Executed usability studies, concept testing, feature validation, surveys, and journey analyses to identify friction points and opportunities for onboarding, product refinement, and user journey optimization. Partnered with stakeholders to translate research findings into actionable recommendations supporting onboarding improvements, product refinement, user journey optimization, and strategic prioritization. Identified critical safety and behavioral risks leading to the termination of a non-viable product initiative, reducing busine

Project Coordinator at Field Scope International

January 1, 2019 - January 1, 2021

Coordinated qualitative and quantitative research studies across UK markets supporting study design, participant management, research operations, and project delivery. Supported execution of multi-market research projects including logistics, quality assurance, compliance, and timeline management. Contributed to synthesis and reporting processes for international clients, ensuring high-quality insight delivery and operational excellence. Managed multiple concurrent projects while maintaining research standards, participant quality, and timely delivery.