Available to hire
I am a detail-oriented PAYGO MDM & Angaza CRM Specialist with 3+ years of experience in device management, technical troubleshooting, data analysis, and automation. I am skilled in Looker BI, Python, SQL, Google Apps Script, and web development (HTML, CSS, JS, React, Express, TypeScript). I hold a Bachelor of Arts in Econometrics & Statistics.
I excel at cross-functional collaboration, team leadership, and turning data into actionable insights. I’m passionate about building scalable solutions and continuously improving processes.
Skills
Experience Level
Expert
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Language
English
Fluent
Swahili
Fluent
Work Experience
Data Analytics Intern at Greenlight Planet Kenya (Sun King)
February 1, 2025 - May 1, 2025Built advanced Looker BI dashboards and reports for business teams. Wrote SQL queries to extract data, troubleshoot data flow issues, and create derived tables. Worked with LookML to build models, views, and explores. Supported data visualization, reporting, and performance analysis. Used Jira, Slack, and Zendesk for project collaboration and support requests.
EB Programs Optimization Associate (PAYGO Business Support) at Greenlight Planet Kenya (Sun King)
February 1, 2022 - July 1, 2025Managed PAYGO Mobile Device Management systems, ensuring accurate testing, validation, and onboarding of devices. Performed vulnerability testing and end -to-end customer journey simulations. Coordinated MDM and Angaza CRM integration processes. Acted as a key escalation point for field teams across multiple markets. Maintained smartphone inventory with 0% losses recorded. Created troubleshooting guides for solar home systems and smartphones. Led pilot programs for new devices, PAYGO setups, and software releases. Documented processes and produced detailed reports for decision -making. Designed dashboards and visual reports for strategic project planning. Managed a team of 4 technical support staff and 16 casual staff, including training and task assignment.
Machine Operator / People Coordinator at EAKO Holdings Limited
October 1, 2020 - January 1, 2022Operated mask production machine line end -to-end. Conducted quality checks, packaging inspections, and material installation. Managed and coordinated a team on the production floor.
BOM Teacher (Volunteer) at The Vijito School
May 1, 2015 - January 1, 2020Taught Mathematics, Chemistry, Physics, and Kiswahili. Served as school patron and supported extracurricular activities.
Education
Bachelor of Arts (Econometrics & Statistics) at Kenyatta University
January 1, 2014 - January 1, 2020Qualifications
Front-End Development – Mimo
January 1, 2025 - January 8, 2026SQL & Python Programming – Sololearn
January 1, 2025 - January 8, 2026Data Internship Prerequisite – Sun king
January 1, 2025 - January 8, 2026Bachelor of Arts – Kenyatta University
January 1, 2025 - January 8, 2026Industry Experience
Software & Internet, Energy & Utilities, Education, Retail, Professional Services
Skills
Experience Level
Expert
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