Available to hire
I am a strategic operations leader with over 20 years of experience spanning military logistics, entrepreneurial business development, and digital growth. I thrive at turning complex challenges into practical, scalable solutions—whether optimizing supply chains, accelerating SME revenue with high-converting web strategies, or driving advanced SEO. I bring a disciplined, process-oriented mindset and a strong growth focus to every mission.
As a mentor and consultant, I empower early-stage startups and established businesses to achieve sustainable growth through hands-on guidance, data-driven decision making, and a collaborative leadership style. I stay calm under pressure, mentor teams, and deliver measurable results across digital marketing, eCommerce, and operations.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Director & Small Business Consultant at Creative Startup NZ
October 1, 2019 - PresentLed growth mentoring for 77 SME owners; provided tailored digital and operational strategies enabling 70+ clients to achieve average monthly growth of 9.14%. Drove digital reach with a 500% increase in website traffic and built a 2,400-member Facebook community; networked with 170+ entrepreneur groups. Hosted 'The Start-up Chronicles' podcast across 22 platforms, with 450,000 YouTube views and recognition as the only sponsored podcast in its NZ category.
Managing Director & Business Manager at Romantic Gestures Ltd
January 1, 2014 - PresentSecured the #1 organic Google ranking for 'marriage proposal planners in New Zealand' through advanced SEO strategies; Brand transformed into an award-winning tourism company (Best Marriage Proposal Planners 2020; Couples Choice Award 2025). Launched an online store with 45+ gift items, built a network of 60+ romantic getaway partners, and secured an Australian trademark in 2024 for cross‑Tasman expansion.
Strategic Leader, SAP Analyst & Store Sergeant at New Zealand Defence Force (NZDF)
February 1, 1999 - PresentSenior Leadership & Policy: Completed the Promotion All Corps Regular Force Senior Non-Commissioned Officers Course (2022) with a 99% capstone policy essay on human capital retention. SAP: Managed high-consequence inventory (IM/INV/MRP), ensuring 100% accountability of controlled items. Operational Optimization: Redesigned inventory processes for the 3rd Workshop Company, delivering a 33% boost in operational output and 98% inventory accountability within 6 months. Crisis Management: Applied Battle Handling methodologies (OODA Loop, GSMEAC) to solve bottlenecks and maintain supply chain continuity under pressure.
Education
Graduate Diploma in Business at Open Polytechnic of New Zealand
January 11, 2030 - May 1, 2026Bachelor of Business (Marketing) at Open Polytechnic of New Zealand
January 11, 2030 - January 1, 2022New Zealand Diploma in Business (Level 6) at Open Polytechnic of New Zealand
January 11, 2030 - January 1, 2019Diploma in Marketing (Level 5) at Open Polytechnic of New Zealand
January 11, 2030 - January 1, 2019Certificate in Web Design at Open Polytechnic of New Zealand
January 11, 2030 - January 1, 2020New Zealand Certificate in Business (First Line Management) (Level 4) at NZDF / Skills Ignite
January 11, 2030 - January 1, 2023National Certificate in Adult Education and Training (Level 4) at Learning State Limited
January 11, 2030 - January 1, 2012Graduate Diploma in Business at Open Polytechnic of New Zealand
January 11, 2030 - May 1, 2026Bachelor of Business (Marketing) at Open Polytechnic of New Zealand
January 11, 2030 - January 1, 2022New Zealand Diploma in Business (Level 6) at Open Polytechnic of New Zealand
January 11, 2030 - January 1, 2019Diploma in Marketing (Level 5) at Open Polytechnic of New Zealand
January 11, 2030 - January 1, 2019Certificate in Web Design at Open Polytechnic of New Zealand
January 11, 2030 - January 1, 2020New Zealand Certificate in Business (First Line Management) at NZDF / Skills Ignite
January 11, 2030 - January 1, 2023National Certificate in Adult Education and Training (Level 4) at Learning State Limited
January 11, 2030 - January 1, 2012Qualifications
Transport Dangerous Goods
January 1, 2019 - February 22, 2026International Maritime Dangerous Goods (IMDG)
January 1, 2012 - February 22, 2026Aviation Dangerous Goods IATA
January 1, 2012 - February 22, 2026Health & Safety at Work compliance (Unit 27960)
January 1, 2025 - February 22, 2026Forklift OSH Course (F Endorsement)
January 1, 2018 - February 22, 2026Transport Dangerous Goods
January 1, 2019 - February 22, 2026International Maritime Dangerous Goods (IMDG)
January 1, 2012 - February 22, 2026Aviation Dangerous Goods IATA
January 1, 2012 - February 22, 2026Health & Safety at Work compliance (Unit 27960)
January 1, 2025 - February 22, 2026Forklift OSH Course (F Endorsement)
January 1, 2018 - February 22, 2026Industry Experience
Government, Transportation & Logistics, Travel & Hospitality, Professional Services, Media & Entertainment, Software & Internet, Retail
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Hire a Web Designer
We have the best web designer experts on Twine. Hire a web designer today.