Konstantin Shabanov
I'm Konstantin Shabanov, an IT and help desk professional based in San Francisco.
About
I’m Konstantin Shabanov, an IT and help desk professional based in San Francisco. I have hands-on experience supporting users of the MyChart SFDPH app, resolving issues over the phone, and guiding users through app navigation to improve care access. I enjoy turning complex technical problems into clear, user-friendly solutions.
My background includes on-site hardware and software support in hospital settings, Windows imaging and deployment, and front-line outreach. I am bilingual (English) with strong communication skills and have experience creating and managing media content, which helps me explain tech concepts to non-technical users. I thrive in fast-paced environments and am motivated by helping people access digital health tools.
- 19 years' experience
- Joined March 2026
Skills· 8
Languages
- EnglishFluent
Industry experience
- Healthcare
- Government
- Professional Services
More experts in San Francisco, United States
- AI Prompt Engineers for hire in San Francisco, United States
- Animation Directors for hire in San Francisco, United States
- Animators for hire in San Francisco, United States
- Artists for hire in San Francisco, United States
- Concept Visualizers for hire in San Francisco, United States
- Content Designers for hire in San Francisco, United States
- Graphic Designers for hire in San Francisco, United States
- Logo Designers for hire in San Francisco, United States
- Songwriters for hire in San Francisco, United States
- Writers for hire in San Francisco, United States
Work experience· 11 roles
Frontline customer support for the MyChart SFDPH app via phone; troubleshooted user issues, guided navigation, and provided activation and account assistance as a RAMS I-Ability contractor for DPH SF.
Help Desk frontline support for the MyChart SFDPH app; resolved user problems over phone and in-person at outreach events; provided device navigation and account assistance as RAMS I-Ability contractor.
End-user support; managed ticketing system in a busy hospital environment; hardware installation and software upgrades; Windows imaging.
Hire Konstantin Shabanov today
Post a job and invite Konstantin, or contact them directly. No hidden commission.