Seasoned QA Specialist with a proven track record in building, mentoring, and leading high-performing QA teams within the video game industry. Passionate about player experience and game quality, with a genuine drive to craft polished, engaging gameplay through both professional and independent development work. Skilled in forecasting, resource management, and process optimization, with hands-on experience defining QA practices, studio-wide procedures, and maintaining comprehensive documentation for large-scale productions. Deep understanding of SDLC and STLC across platforms including PS5, PS4, Xbox Series X|S, Xbox One, Nintendo Switch, Steam, GOG, Epic Games Store, iOS, Android, and Stadia. Currently expanding technical expertise through Unity Visual Scripting and developing small-scale indie projects that merge creative design with QA-driven development. One demo completed and a second in progress, enhancing practical knowledge of gameplay systems, player experience, and production workflows. • Led QA efforts for Ghostrunner: Post-Launch Support, Ghostrunner: Project HEL, and Serial Cleaners. • Contributed to acclaimed titles such as Aloft, Dune: Awakening, Ghostrunner, Subnautica, Subnautica: Below Zero, Disco Elysium, Serial Cleaners, Assassin’s Creed Origins, Assassin’s Creed Syndicate, and Assassin’s Creed Unity.

Cristian Ursu

Seasoned QA Specialist with a proven track record in building, mentoring, and leading high-performing QA teams within the video game industry. Passionate about player experience and game quality, with a genuine drive to craft polished, engaging gameplay through both professional and independent development work. Skilled in forecasting, resource management, and process optimization, with hands-on experience defining QA practices, studio-wide procedures, and maintaining comprehensive documentation for large-scale productions. Deep understanding of SDLC and STLC across platforms including PS5, PS4, Xbox Series X|S, Xbox One, Nintendo Switch, Steam, GOG, Epic Games Store, iOS, Android, and Stadia. Currently expanding technical expertise through Unity Visual Scripting and developing small-scale indie projects that merge creative design with QA-driven development. One demo completed and a second in progress, enhancing practical knowledge of gameplay systems, player experience, and production workflows. • Led QA efforts for Ghostrunner: Post-Launch Support, Ghostrunner: Project HEL, and Serial Cleaners. • Contributed to acclaimed titles such as Aloft, Dune: Awakening, Ghostrunner, Subnautica, Subnautica: Below Zero, Disco Elysium, Serial Cleaners, Assassin’s Creed Origins, Assassin’s Creed Syndicate, and Assassin’s Creed Unity.

Available to hire

Seasoned QA Specialist with a proven track record in building, mentoring, and leading high-performing QA teams within the video game industry. Passionate about player experience and game quality, with a genuine drive to craft polished, engaging gameplay through both professional and independent development work.

Skilled in forecasting, resource management, and process optimization, with hands-on experience defining QA practices, studio-wide procedures, and maintaining comprehensive documentation for large-scale productions. Deep understanding of SDLC and STLC across platforms including PS5, PS4, Xbox Series X|S, Xbox One, Nintendo Switch, Steam, GOG, Epic Games Store, iOS, Android, and Stadia.

Currently expanding technical expertise through Unity Visual Scripting and developing small-scale indie projects that merge creative design with QA-driven development. One demo completed and a second in progress, enhancing practical knowledge of gameplay systems, player experience, and production workflows.

• Led QA efforts for Ghostrunner: Post-Launch Support, Ghostrunner: Project HEL, and Serial Cleaners.

• Contributed to acclaimed titles such as Aloft, Dune: Awakening, Ghostrunner, Subnautica, Subnautica: Below Zero, Disco Elysium, Serial Cleaners, Assassin’s Creed Origins, Assassin’s Creed Syndicate, and Assassin’s Creed Unity.

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Language

English
Advanced
Romanian, Moldavian, Moldovan
Fluent
Russian
Fluent

Work Experience

Senior QA Tester at Whyttest (Testronic Group)
July 1, 2020 - June 1, 2021
• Demonstrated outstanding communication skills (both written and oral) and strong professional ethics, ensuring excellent client relationships and effective team collaboration. • Excelled in problem-solving, critical thinking, and out-of-the-box testing approaches, consistently encouraging teammates to do the same. • Displayed exceptional bug-finding and reporting skills, adhering to high-quality standards and performing accurate regressions of existing issues. • Possessed strong QA terminology, vocabulary, and troubleshooting skills, complemented by proficiency in internal QA debugging and scripting tools. • Proposed and implemented test cases, modifications, and additions to existing test plans, enhancing coverage and improving overall service quality. • Provided constructive feedback to production teams, addressing challenges and offering solutions based on past project experiences. • Actively participated in fostering a collaborative and respectful team environment, working towards shared goals and sharing domain knowledge, successes, and lessons learned. • Interfaced with domain experts, including development teams, production teams, and publishers, to ensure alignment and quality delivery. • Delivered high-quality periodic and daily reports, effectively managing bug vetting processes to minimize invalid issues. • Adapted quickly across multiple platforms and technologies, including NSW, PS4, PS5, XB1, XSX/S, PC, and Stadia. • Took responsibility for supporting junior staff as requested by lead or management, while contributing to the organization and management of tasks. • Assessed and escalated major concerns to team leads and management, ensuring timely resolution of issues. • Consistently proposed initiatives to improve personal workflow, team processes, and project efficiency.
Senior QA Specialist at Funcom
April 10, 2024 - November 30, 2025
• Conducted advanced QA testing using internal development tools, multiple build branches, custom server configurations, and various platforms, ensuring comprehensive coverage for an Open World Survival MMO. • Served as the CoreQA Point of Contact (PoC) for key features (e.g., monetization systems), later transitioning to Live QA to address real player reports, reproduce and document issues, and escalate critical concerns to relevant stakeholders. • Performed Boot Checks and provided final QA sign-offs for live build releases, maintaining strict quality standards and readiness for deployment. • Led onboarding efforts as the CoreQA Onboarding PoC, successfully integrating new team members into the project and previously coordinating large-scale remote onboarding for external partners. • Developed, updated, and managed test cases, documentation, and procedures to address evolving project requirements and ad-hoc requests, ensuring maximum test coverage and accuracy. • Authored and maintained weekly reports that identified critical stability and user-impacting issues, collaborating with feature owners to identify and prioritize end-user-impacting issues on a weekly basis, facilitating timely resolutions. • Exhibited excellent communication, organizational, and interpersonal skills, maintaining efficient cross-department collaboration with producers, developers, and other internal & external teams. • Proposed and implemented improved workflows, dashboards, and documentation, streamlining processes, cutting reporting times, and reducing operational bottlenecks. • Provided team coordination for the Live QA team in the absence of a designated lead, ensuring high performance, efficient issue resolution, and consistent quality output. • Maintained exceptional attention to detail, prioritized tasks efficiently, proactively escalated project concerns, and demonstrated adaptability to changing project scopes and requirements.
Content Moderator - Russian at Genpact, Bucharest
January 1, 2024 - April 9, 2024
Engaged in software testing assignments for clients, emphasizing detailed documentation and adherenc• Developed expertise in interpreting and applying a wide range of complex policies across departments, requiring extensive analysis and cross-referencing. • Conducted detailed content analysis by routing videos to appropriate departments and addressing those requiring no specialist intervention, ensuring swift and accurate decision-making. • Utilized Russian language proficiency to accurately interpret, assess, and moderate content for a global user base, ensuring culturally sensitive and policy-compliant decisions. • Developed advanced problem-solving skills by evaluating edge cases, unusual situations, and applying situational judgment under pressure. • Demonstrated exceptional attention to detail and analytical reasoning in evaluating multimedia content under strict policy compliance standards. • Contributing to the development of automated systems to optimize future workflows by maintaining a high level of decision accuracy. • Completed comprehensive training modules covering a variety of policies, decision frameworks, and internal company standards, enhancing adaptability and learning capacity. • Successfully maintained composure and professionalism while handling highly sensitive, graphic, and distressing content with sensitivity and ethical responsibility. • Strengthened organizational skills by managing a high volume of information and complex documentation for accurate policy application. • Demonstrated resilience and adaptability by learning to navigate the fast-paced and highly structured corporate environment of a global enterprise with a rigorous procedural framework. • Improved cross-functional understanding by familiarizing with diverse company systems, communication workflows, and extensive internal policies. • Undertaken internal QA courses further enhancing technical knowledge and transferable QA skills.e to policy compliance standards. Provided recommendations to improve testing processes and tools.
Associate QA Lead at Testronic
June 1, 2021 - December 10, 2022
• Coordinated a team of 14 QA Testers and collaborated with Project Managers and QA Managers to enhance team members' skills and efficiency. • Provided task breakdowns, planning, dependency analysis, and estimates for team assignments. • Developed and nurtured strong working relationships with partner teams. • Understood client and partner needs to ensure alignment and satisfaction. • Actively participated in various project meetings with clients and partners regarding QA responsibilities and scope. • Promoted a team environment built on mutual respect and effective collaboration. • Regularly expressed appreciation for team members and provided periodic feedback to support continuous team growth and development. • Ensured that the team’s results were driven by the quality of work rather than task completion alone. • Captured and updated key knowledge resources such as test cases, documents, and knowledge management systems. • Demonstrated strong troubleshooting skills to resolve issues efficiently. • Reported progress and status through regular emails, calls, or in-person meetings with relevant leads, managers, and producers. • Proactively identified potential issues and collaborated with the management team to implement preventive measures. • Designed project-specific plans and methodologies to improve the team’s overall efficiency. • Managed the effective use of test hours to optimize resource allocation. • Oversaw submission QA processes across multiple platforms and technologies, including NSW Lot-Check, MS Cert, and PS Submissions. • Utilized available databases to collect, filter, identify, and escalate major concerns to the production team, development team, and publishers in a timely manner. • Acted as the primary point of contact between the company, the client, and the development team. • Coordinated assignments for testers, ensuring they understood the tasks and adhered to QA procedures and methodologies.
QA Project Lead at Testronic
December 11, 2022 - January 30, 2023
• Transitioned leadership responsibilities by mentoring and preparing a Senior Tester for promotion to Associate Lead, ensuring a smooth handover of project leadership. • Provided guidance and knowledge transfer to the incoming Associate Lead, equipping them with the skills and strategies to effectively manage the project and team. • Maintained team performance and project delivery standards while facilitating leadership succession planning. • Ensured continued alignment with client expectations and internal processes during the leadership transition. • Oversaw final project phases and ensured a seamless transfer of ongoing initiatives, maintaining team morale and workflow consistency.
QA Test Lead at Room 8 Group
January 31, 2023 - August 31, 2023
Coordinated a team of 13 QA Analysts and Senior QA Analysts, ensuring their success. Encouraged and recognized critical and creative thinking, passion, and initiatives aimed at enhancing workflow or service quality. Provided learning and development opportunities for all QA Analysts based on their domain knowledge, project needs, and career development aspirations. Created and maintained project-specific monthly responsibility trackers to facilitate the application and sharing of acquired knowledge within the team. Held regular 1-1s with all team members to assess their well-being from both professional and personal standpoints. Provided monthly feedback on performance, addressed work-related issues, ensured professional evolution aligned with personal development plans, shared praises, and sought relevant feedback on TL work. Created specific QA knowledge bases, How-To guides, Tips & Tricks, and FAQ documents on Confluence to enhance the team’s understanding of available QA tools and provide clear technical support for all QA members, regardless of their experience level. Worked closely with the QA Director to provide relevant feedback to the Marketing Team regarding the HighlightQA website. Feedback included but was not limited to: service descriptions, GDPR compliance, QA procedures and terminology, and corrections for typos and inconsistencies. Collaborated with the Talent Acquisition team to define practical professional requirements for potential candidates. Improved technical interview questions based on relevance and feedback. Designed several alternative practical tests categorized by complexity (QAA, S.QAA, TL) to assist the Talent Acquisition and QA teams during technical interviews with potential candidates.

Education

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Qualifications

QA Manual - GoIT
January 10, 2026 - January 10, 2026
https://drive.google.com/file/d/1dTfnkdmeEK6vE6ANN17s9R5X6pB2zdhD/view?usp=sharing

Industry Experience

Gaming, Software & Internet

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