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I am a meticulous and dedicated professional with a friendly and adaptable approach, thriving under pressure in aviation and customer service settings. I communicate effectively across teams and with customers, and I bring a proactive mindset, multi-lingual skills, and a track record of handling sensitive documentation and regulatory compliance. Driven by a passion for aviation and service excellence, I seek opportunities that challenge me to learn and grow while contributing to high-performing teams.…I am a meticulous and dedicated professional with a friendly and adaptable approach, thriving under pressure in aviation and customer service settings. I communicate effectively across teams and with customers, and I bring a proactive mindset, multi-lingual skills, and a track record of handling sensitive documentation and regulatory compliance. Driven by a passion for aviation and service excellence, I seek opportunities that challenge me to learn and grow while contributing to high-performing teams.

Cristian Alexander Fuel Freire

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I am a meticulous and dedicated professional with a friendly and adaptable approach, thriving under pressure in aviation and customer service settings. I communicate effectively across teams and with customers, and I bring a proactive mindset, multi-lingual skills, and a track record of handling sensitive documentation and regulatory compliance. Driven by a passion for aviation and service excellence, I seek opportunities that challenge me to learn and grow while contributing to high-performing teams.…I am a meticulous and dedicated professional with a friendly and adaptable approach, thriving under pressure in aviation and customer service settings. I communicate effectively across teams and with customers, and I bring a proactive mindset, multi-lingual skills, and a track record of handling sensitive documentation and regulatory compliance. Driven by a passion for aviation and service excellence, I seek opportunities that challenge me to learn and grow while contributing to high-performing teams.

Available to hire

I am a meticulous and dedicated professional with a friendly and adaptable approach, thriving under pressure in aviation and customer service settings. I communicate effectively across teams and with customers, and I bring a proactive mindset, multi-lingual skills, and a track record of handling sensitive documentation and regulatory compliance.

Driven by a passion for aviation and service excellence, I seek opportunities that challenge me to learn and grow while contributing to high-performing teams.

Skills

Experience Level

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Spanish; Castilian

Fluent

Work Experience

Warehouse Operative at Poundland

August 1, 2023 - October 31, 2025

Responsible for managing inventory, handling goods, and preparing shipments in a fast-paced logistics environment. Operate warehouse machinery with precision and adhere to safety standards. Perform quality control checks, maintain stock records, and report discrepancies. Trusted with keyholder responsibilities and warehouse security during opening/closing shifts. Collaborate with team members and supervisors to streamline workflow, meet deadlines, and support operations during peak periods. Ensure compliance with health & safety protocols and maintain a clean, orderly work environment.

Immigration Officer at Ryanair

August 31, 2023 - August 31, 2023

Monitor and apply entry/exit regulations across EU countries; verify travel documents (visas, permits, passports); detect fraudulent documentation and ensure compliance with border control laws. Liaise with airports, CEOs, and international authorities; issue legal updates and guidance to Ryanair staff network-wide; conduct weekly reports and meetings. Fluent in English and Spanish.

Customer Service Agent at Jet2.com

November 30, 2019 - November 30, 2019

Delivered excellent customer support at check-in and boarding; assisted passengers throughout their airport journey; handled queries and issues in a fast-paced environment; maintained a consistently positive and helpful attitude; ensured smooth operations with a team-focused approach.

Passenger Services Agent at Swissport

February 28, 2019 - February 28, 2019

Supported check-in and boarding for over 10 airlines; used various check-in systems (Amadeus, GoNowPro, MACS); managed passenger documentation and irregular operations; provided translation services when needed; directed passengers through customs and immigration processes; made public announcements and operated specialist equipment.

Catering & Assistant Manager at Compass Group

June 1, 2017 - June 1, 2017

Delivered high-volume food service in a fast-paced restaurant; provided excellent face-to-face customer service; managed POS systems, trained staff, and oversaw daily operations; created and updated digital marketing materials and allergy menus; responsible for cash handling and income reconciliation.

Various Roles (Voluntary & Part-time) at Various Employers

December 31, 2011 - December 31, 2011

Football Coach (voluntary); MacCulloch & Wallis – Cash handling, stock merchandising, worked independently; ASDA – Stock handling, customer service, problem solving; 2XL Recruitment – Admin: phones and emails; Bread & Cake Co – Stock and data management, ordering, software use.