I am a proactive and adaptable professional with a diverse background spanning content scheduling, marketing, customer service, and sales. I thrive in fast-paced environments, enjoy cross-functional collaboration, and have a track record of driving engagement and delivering results. I am excited to leverage my skills in content strategy, multimedia production, and client-focused service to support growth and exceed targets in a dynamic team.

Cristian Avram

I am a proactive and adaptable professional with a diverse background spanning content scheduling, marketing, customer service, and sales. I thrive in fast-paced environments, enjoy cross-functional collaboration, and have a track record of driving engagement and delivering results. I am excited to leverage my skills in content strategy, multimedia production, and client-focused service to support growth and exceed targets in a dynamic team.

Available to hire

I am a proactive and adaptable professional with a diverse background spanning content scheduling, marketing, customer service, and sales. I thrive in fast-paced environments, enjoy cross-functional collaboration, and have a track record of driving engagement and delivering results.

I am excited to leverage my skills in content strategy, multimedia production, and client-focused service to support growth and exceed targets in a dynamic team.

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Language

English
Advanced
Romanian, Moldavian, Moldovan
Fluent

Work Experience

Content Scheduler at Mood Media
January 1, 2023 - October 31, 2023
Strategically schedule and coordinate multimedia content, ensuring timely delivery of commercials for high-profile clients, enhancing brand visibility and engagement. Collaborate with cross-functional teams to optimize content performance, tailoring schedules to maximize audience reach and impact. Utilize advanced scheduling software to manage and streamline the content calendar, ensuring efficient workflow and adherence to project deadlines. Monitor and analyze scheduling metrics, providing insights to refine processes and improve overall effectiveness. Build and maintain strong relationships with clients, understanding their unique needs and delivering exceptional service to drive satisfaction and loyalty.
Client Service / Call Center Agent
January 1, 2018 - December 31, 2022
Respond to customer inquiries and resolve issues promptly via phone and email. Provide accurate information about products, services, and policies to enhance customer understanding and satisfaction. Document customer interactions, complaints, and feedback in the CRM system to maintain accurate records. Assist customers with orders processing, returns, and exchanges, ensuring a seamless experience throughout the transaction. Identify and escalate complex issues to the appropriate departments while ensuring timely follow-up. Maintain a positive and professional demeanor while interacting with customers, demonstrating empathy and understanding.
Sales Representative at Altex
January 1, 2018 - December 31, 2021
Greet and assist customers in a friendly and professional manner, providing product information and answering questions related to electronics. Understand and explain the features, specifications, and benefits of a wide range of electronics, including computers, mobile phones, tablets, home appliances, and accessories. Demonstrate product functionality and actively listen to customer needs to recommend products that best meet their requirements and budget. Meet or exceed monthly sales goals and targets, and stay up-to-date with new product launches and promotions. Maintain knowledge of new products and promotional campaigns to effectively upsell and cross-sell. Input customer data and maintain accurate records.
Nurse at Ama Optimex Eye Clinic
January 1, 2011 - December 31, 2015
Assist in clinical operations, coordinate patient flow, and support clinic functions within ophthalmology.
Freelance Video Editor at Freelance
January 1, 2015 - January 31, 2016
Edit raw footage into polished video content, including promotional videos, social media content, tutorials, and more. Collaborate with creative teams to develop and refine video concepts, ensuring alignment with brand guidelines and project goals. Enhance videos with visual effects, sound effects, music, graphics, and animations. Review and organize raw footage to select the best clips and craft compelling narratives. Ensure outputs meet color correction, sound synchronization, and editing standards.

Education

Foreign Languages at Dimitrie Cantemir University
January 1, 2011 - December 31, 2014
Nurse at Fundeni Postgraduate Health School
January 1, 2011 - December 31, 2015
Natural Sciences at Victor Babeș National College
January 1, 2005 - December 31, 2009
Secondary School at School 149
January 1, 1997 - December 31, 2005

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Software & Internet, Retail, Education, Professional Services