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I am a motivated and detail-oriented IT Support Specialist based in San Diego, CA, with over 2.5 years of hands-on experience providing part-time technical support at Moviso Academy. I excel at troubleshooting, hardware and software maintenance, and helping users in both academic and administrative environments. Known for strong problem-solving skills, clear communication, and a proactive approach to keeping systems running smoothly, I have supported Windows, macOS, and ChromeOS environments, assisted with remote learning tools like Zoom, Google Workspace, and LMS platforms, and helped improve IT documentation, inventory tracking, and onboarding processes for new users.…I am a motivated and detail-oriented IT Support Specialist based in San Diego, CA, with over 2.5 years of hands-on experience providing part-time technical support at Moviso Academy. I excel at troubleshooting, hardware and software maintenance, and helping users in both academic and administrative environments. Known for strong problem-solving skills, clear communication, and a proactive approach to keeping systems running smoothly, I have supported Windows, macOS, and ChromeOS environments, assisted with remote learning tools like Zoom, Google Workspace, and LMS platforms, and helped improve IT documentation, inventory tracking, and onboarding processes for new users.

Cristian Velazquez

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I am a motivated and detail-oriented IT Support Specialist based in San Diego, CA, with over 2.5 years of hands-on experience providing part-time technical support at Moviso Academy. I excel at troubleshooting, hardware and software maintenance, and helping users in both academic and administrative environments. Known for strong problem-solving skills, clear communication, and a proactive approach to keeping systems running smoothly, I have supported Windows, macOS, and ChromeOS environments, assisted with remote learning tools like Zoom, Google Workspace, and LMS platforms, and helped improve IT documentation, inventory tracking, and onboarding processes for new users.…I am a motivated and detail-oriented IT Support Specialist based in San Diego, CA, with over 2.5 years of hands-on experience providing part-time technical support at Moviso Academy. I excel at troubleshooting, hardware and software maintenance, and helping users in both academic and administrative environments. Known for strong problem-solving skills, clear communication, and a proactive approach to keeping systems running smoothly, I have supported Windows, macOS, and ChromeOS environments, assisted with remote learning tools like Zoom, Google Workspace, and LMS platforms, and helped improve IT documentation, inventory tracking, and onboarding processes for new users.

Available to hire

I am a motivated and detail-oriented IT Support Specialist based in San Diego, CA, with over 2.5 years of hands-on experience providing part-time technical support at Moviso Academy. I excel at troubleshooting, hardware and software maintenance, and helping users in both academic and administrative environments.

Known for strong problem-solving skills, clear communication, and a proactive approach to keeping systems running smoothly, I have supported Windows, macOS, and ChromeOS environments, assisted with remote learning tools like Zoom, Google Workspace, and LMS platforms, and helped improve IT documentation, inventory tracking, and onboarding processes for new users.

Skills

Microsoft Office

LMS

Google Drive

Experience Level

Microsoft Office

Expert

LMS

Intermediate

Google Drive

Intermediate

Language

English

Fluent

Work Experience

IT Support Specialist (Part-Time) at Moviso Academy

March 1, 2024 - October 22, 2025

Provided day-to-day technical support for 150+ students and staff across Windows, macOS, and ChromeOS systems. Diagnosed and resolved software and connectivity issues to minimize downtime. Assisted in maintaining academy network infrastructure, including routers, switches, and printers. Supported remote learning and classroom technologies, including Zoom, Google Workspace, and LMS systems. Created and managed user accounts and passwords for staff using Microsoft 365 and Google Admin Console. Helped improve IT documentation, inventory tracking, and onboarding processes for new users.