Cristina

Available to hire

Hi, I’m Cristina Caioli, a Quality Assurance & Operations Specialist with 10+ years of experience driving quality across consumer technology, e-commerce, and AI-driven systems.

About

Hi, I’m Cristina Caioli, a Quality Assurance & Operations Specialist with 10+ years of experience driving quality across consumer technology, e-commerce, and AI-driven systems. I design scalable QA frameworks, lead root-cause analyses, and drive service quality improvements by turning complex issues into clear, actionable insights that guide product, content, and operations decisions.
I collaborate cross-functionally to raise quality standards, define workflows, and ensure consistency across teams, with a data-driven, governance-minded approach for scalable outcomes in demanding environments.

  • 12 years' experience
  • Joined April 2026

Industry experience

  • Software & Internet
  • Media & Entertainment
  • Retail
  • Professional Services
  • Other

More experts in Seattle, United States

Work experience· 7 roles

Independent QA & Localization Consultant · Recipe Sharing AppJul 2023 – Sep 2023 · 3 mos

Led content quality assurance for mobile and web app; reviewed UI/UX copy for clarity, tone, and usability; created content-focused acceptance and linguistic test plans; identified usability risks and content defects early in development.

QA Analyst · QualitestFeb 2022 – Dec 2023 · 1 yr 11 mos

Executed functional, regression, and exploratory testing across AI-driven consumer features; performed root cause analysis on recurring defects and content inconsistencies; developed quality guidelines and validation protocols; partnered with engineering and product teams to translate QA findings into improvements; evaluated AI-generated outputs; validated builds using ADB.

Catalog Specialist · Amazon Prime WardrobeJan 2019 – May 2021 · 2 yrs 5 mos

Performed large-scale quality audits of customer-facing product data; identified systemic quality issues; co-developed content standards and QA guidelines; collaborated with product, design, and tooling teams to optimize workflows; conducted ongoing content audits.

Localization Consultant · PrecorJan 2011 – Dec 2012 · 2 yrs
QA Specialist · Amazon KindleJan 2011 – Dec 2013 · 3 yrs
Localization Editor · Big Fish GamesJan 2010 – Dec 2010 · 1 yr
Quality Manager (Freelance) · TransperfectJan 2008 – Dec 2015 · 8 yrs

Education

B.A. in International Communication (PR/Advertising) · Franklin University Switzerland2004 – 2008

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