Available to hire
Customer service representative with over 4 years of experience in betting industry in Kenya as well as 2 years of experience in egocentric video data collection ,image annotation, data annotation, video annotation with companies such as micro , claru, mercor. luel. turing
Experience Level
Work Experience
Remote Customer Support Representative at Spoty
January 1, 2019 - January 1, 2022Provided timely support to 50+ clients daily for research-related inquiries and tasks. Delivered technical support for digital research platforms, improving task success rates by 30%. Analyzed customer feedback and contributed to service improvements. Maintained 100% compliance with regulatory and company policies. Increased repeat client engagement by 20% through effective issue resolution.
Education
Qualifications
Diploma in Business Management
January 11, 2030 - January 1, 2014Diploma in Business Management
January 11, 2030 - June 27, 2026Industry Experience
Other
Experience Level
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