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I am a multi-tasking operations and project manager with 11+ years in digital marketing and agency environments. I excel at getting things done, coordinating cross-functional teams, and optimizing processes to deliver on time and within budget. I have hands-on experience managing campaigns, onboarding and mentoring teammates, and building scalable SOPs and workflows for web design, development, and marketing agencies. I thrive in fast-paced settings and love turning complex challenges into organized, actionable plans.…I am a multi-tasking operations and project manager with 11+ years in digital marketing and agency environments. I excel at getting things done, coordinating cross-functional teams, and optimizing processes to deliver on time and within budget. I have hands-on experience managing campaigns, onboarding and mentoring teammates, and building scalable SOPs and workflows for web design, development, and marketing agencies. I thrive in fast-paced settings and love turning complex challenges into organized, actionable plans.

Czarina Manuel

Project Manager, Production Manager, Studio Manager, +2

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I am a multi-tasking operations and project manager with 11+ years in digital marketing and agency environments. I excel at getting things done, coordinating cross-functional teams, and optimizing processes to deliver on time and within budget. I have hands-on experience managing campaigns, onboarding and mentoring teammates, and building scalable SOPs and workflows for web design, development, and marketing agencies. I thrive in fast-paced settings and love turning complex challenges into organized, actionable plans.…I am a multi-tasking operations and project manager with 11+ years in digital marketing and agency environments. I excel at getting things done, coordinating cross-functional teams, and optimizing processes to deliver on time and within budget. I have hands-on experience managing campaigns, onboarding and mentoring teammates, and building scalable SOPs and workflows for web design, development, and marketing agencies. I thrive in fast-paced settings and love turning complex challenges into organized, actionable plans.

Available to hire

I am a multi-tasking operations and project manager with 11+ years in digital marketing and agency environments. I excel at getting things done, coordinating cross-functional teams, and optimizing processes to deliver on time and within budget.

I have hands-on experience managing campaigns, onboarding and mentoring teammates, and building scalable SOPs and workflows for web design, development, and marketing agencies. I thrive in fast-paced settings and love turning complex challenges into organized, actionable plans.

Skills

Language

English

Fluent

Tagalog

Fluent

Work Experience

Project and Operations Manager at Independent Contractor

May 18, 2026 - Present

- Ensure all operations are carried on in an appropriate, cost-effective way - Improve operational management systems, processes and best practices - Formulate strategic and operational objectives - Perform quality controls and monitor production KPIs - Recruit, train and supervise team members - Find ways to increase quality of customer service

Operations Manager / Project Manager / Admin Generalist at Various SMB Marketing Agencies

February 1, 2020 - Present

Led operations and project management across multiple SMB marketing agency engagements. Responsibilities included managing digital marketing campaigns (Microsoft Advertising PPC), onboarding and continuous performance monitoring of internal teams, and optimizing productivity by adopting the right tools and processes. Developed standard operating procedures, automated workflows for digital marketing agencies, and built high-performing cross-functional teams (SEO content writers, graphic/UI UX designers) for WordPress websites. Collaborated with internal and external stakeholders to deliver projects on time and within budget, drove team morale with engagement activities, and facilitated weekly EOS Level 10 meetings to ensure accountability.

PPC Specialist / Product and Process Trainer at Microsoft Advertising

September 1, 2014 - January 1, 2020

PPC Specialist and Product & Process Trainer at Microsoft Advertising (Sept 2014 – Jan 2020). Led strategy and optimization of PPC campaigns, conducted needs analysis and training for internal staff, and developed SOPs and processes to streamline campaign workflows. Collaborated with cross-functional teams to standardize practices and improve efficiency, onboarding new hires and transferring knowledge across the organization.