I’m an IT Infrastructure & Transformation Project Manager with over a decade of experience delivering cross‑functional programs across Europe, the UK, Australia, and New Zealand. I specialize in strategic infrastructure, cybersecurity, and digital transformation, leading complex initiatives from scoping through Go‑Live and operational readiness while aligning with business goals. I thrive in matrix, multi-country environments, coordinating vendors and internal teams, managing budgets and risks, and driving change across organizations. Fluent in French and English, I’m based in Courbevoie, France, and passionate about delivering reliable, scalable IT infrastructure that enables growth and innovation.

Khaoula DABOUSSI

I’m an IT Infrastructure & Transformation Project Manager with over a decade of experience delivering cross‑functional programs across Europe, the UK, Australia, and New Zealand. I specialize in strategic infrastructure, cybersecurity, and digital transformation, leading complex initiatives from scoping through Go‑Live and operational readiness while aligning with business goals. I thrive in matrix, multi-country environments, coordinating vendors and internal teams, managing budgets and risks, and driving change across organizations. Fluent in French and English, I’m based in Courbevoie, France, and passionate about delivering reliable, scalable IT infrastructure that enables growth and innovation.

Available to hire

I’m an IT Infrastructure & Transformation Project Manager with over a decade of experience delivering cross‑functional programs across Europe, the UK, Australia, and New Zealand. I specialize in strategic infrastructure, cybersecurity, and digital transformation, leading complex initiatives from scoping through Go‑Live and operational readiness while aligning with business goals.

I thrive in matrix, multi-country environments, coordinating vendors and internal teams, managing budgets and risks, and driving change across organizations. Fluent in French and English, I’m based in Courbevoie, France, and passionate about delivering reliable, scalable IT infrastructure that enables growth and innovation.

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Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

Arabic
Fluent
French
Fluent
English
Fluent

Work Experience

IT Infrastructure & Transformation Project Manager at Europcar Mobility Group
September 1, 2022 - November 24, 2025
Senior project manager overseeing a portfolio of cross-functional IT initiatives in Europe, UK, Australia, and New Zealand, spanning strategic infrastructure, cybersecurity, and digital transformation. Key Projects Led included LAN Upgrade across 8 European offices, Goldcar SSL VPN migration to FortiClient, IPSEC tunnel migrations to AWS, Email migration from Outlook to Google Workspace, Active Directory server upgrade, ServiceNow-based user account automation, Zscaler Private Access (ZPA) rollout, Citrix Farms migration to AWS, Data Center reorganization with 12 streams (equipment renewal, link upgrades, obsolescence remediation, ESX, chassis rationalization, SAN/network upgrades, and firewall upgrades), Gmail tenant optimization, call center integration, and Denmark HQ IS integration.
IT Infrastructure Project Manager at Eiffage DSI
August 31, 2022 - August 31, 2022
Analyzed client needs and facilitated scoping with internal clients and regional IT managers. Designed tailored technical solutions (LAN, operator WAN, network equipment), prepared project budgets, managed procurement, and supervised deployment with regional teams. Facilitated communication solutions (VoIP, Teams Rooms) and led risk monitoring and governance committees.
B2B Network Infrastructure Project Manager at Bouygues Telecom
September 30, 2021 - September 30, 2021
Analyzed customer requirements, identified prerequisites for network deployments, and coordinated multi-company technical teams (Nokia, Huawei, AFD, CIRCET, Axione, Fonex). Managed budgets, procurement, risk, and network readiness, and led acceptance criteria and testing. Key projects included active equipment swaps, network migrations, uplink upgrades, and passive WDM loop expansions.
Telecom Infrastructure Deployment Project Manager at SFR Business
January 31, 2020 - January 31, 2020
Managed high-speed broadband deployment projects for local authority clients, coordinating cross-functional teams (sales, technical, partners), ensuring contractual commitments, and overseeing planning, progress reporting, and resource management. Led network acceptance, commissioning of active equipment, and integration/configuration in supervision tools.
Telecom Project Manager at Network Expertise Tunisia for Ooredoo Tunisia
July 31, 2017 - July 31, 2017
End-to-end fiber deployment management including civil works coordination, planning, and monitoring. Supervised a team of 10 (engineers and senior technicians), managed budgets and procurement, and ensured daily reporting and client coordination for FTTH/FTTN/backbone projects.
Network & Telecom Engineer (FTTH & Radio) at Intercom Consulting (Tunisia)
May 31, 2016 - May 31, 2016
Managed FTTH deployment studies (PTP & GPON), FAT/SAT, and radio projects (3G/4G). Conducted network design, database updates, and field engineering tasks for fixed deployments.
Adjunct Lecturer at UAPS (Université Arabe Privée des Sciences)
May 1, 2017 - May 1, 2017
Taught wired networks, mobile radio networks, and telecommunications fundamentals as an adjunct lecturer.
Helpdesk Engineer – Helpline Tunisia at KPMG France
January 31, 2015 - January 31, 2015
Level 1 & 2 user support; incident creation, tracking, resolution; ticket escalation based on severity and priority.
IT Helpdesk at SFR (Streams Global Services, Tunisia)
October 31, 2013 - October 31, 2013
Incident management using internal tools (SIGMA, CERBÈRE, ARAMIS).
Adjunct Lecturer at UAPS (Université Arabe Privée des Sciences)
May 31, 2017 - May 31, 2017
Lectured on wired networks, mobile radio networks, and telecommunications fundamentals, contributing to curriculum delivery and student learning.
Helpdesk Engineer at KPMG France – Helpline Tunisia
January 31, 2015 - January 31, 2015
Level 1 & 2 user support, incident management, ticket tracking, and escalation handling to ensure timely resolution and user satisfaction.

Education

Professional Master’s Degree in Network & Telecommunications Technologies at Faculty of Sciences of Bizerte, Tunisia
January 11, 2030 - June 1, 2011
Bachelor’s Degree in Network & Telecommunications Technology at Faculty of Sciences of Bizerte, Tunisia
January 11, 2030 - June 1, 2009
Mathematics Baccalaureate at Tunisia
January 11, 2030 - June 1, 2006
Professional Master’s Degree in Network & Telecommunications Technologies at Faculty of Sciences of Bizerte, Tunisia
January 11, 2030 - June 1, 2011
Bachelor’s Degree in Network & Telecommunications Technology at Faculty of Sciences of Bizerte, Tunisia
January 11, 2030 - June 1, 2009
Mathematics Baccalaureate at Tunisia
January 11, 2030 - June 1, 2006

Qualifications

ITIL V4
April 1, 2022 - November 24, 2025
PRINCE2 Foundation
March 1, 2021 - November 24, 2025
Cisco CCNA Exploration Level 4 – WAN Technologies
May 1, 2011 - November 24, 2025
Cisco CCNA Exploration Level 3 – Switching Basics
November 1, 2010 - November 24, 2025
Cisco CCNA Exploration Level 2 – Routing Basics
June 1, 2010 - November 24, 2025
Cisco CCNA Exploration Level 1 – Networking Basics
April 1, 2010 - November 24, 2025
Wall Street English Paris – English Training
June 1, 2021 - June 1, 2022
ITIL V4
April 1, 2022 - November 24, 2025
PRINCE2 Foundation
March 1, 2021 - November 24, 2025
Cisco CCNA Exploration Level 4 – WAN Technologies
June 1, 2011 - November 24, 2025
Cisco CCNA Exploration Level 3 – Switching Basics
November 1, 2010 - November 24, 2025
Cisco CCNA Exploration Level 2 – Routing Basics
June 1, 2010 - November 24, 2025
Cisco CCNA Exploration Level 1 – Networking Basics
April 1, 2010 - November 24, 2025

Industry Experience

Telecommunications, Professional Services, Software & Internet, Real Estate & Construction, Transportation & Logistics

Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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