My approach to client relationship management has been shaped by both professional and personal experience. Having lived in Spain, France, Saudi Arabia, Trinidad, and Canada, I have developed a strong understanding of multicultural environments and the importance of clear, empathetic communication. With a background in marketing and experience in customer service, business development, and team support, I am seeking to join a dynamic environment where I can add value through service excellence, organization, and human connection.

Dulce Fernandez Venegon

My approach to client relationship management has been shaped by both professional and personal experience. Having lived in Spain, France, Saudi Arabia, Trinidad, and Canada, I have developed a strong understanding of multicultural environments and the importance of clear, empathetic communication. With a background in marketing and experience in customer service, business development, and team support, I am seeking to join a dynamic environment where I can add value through service excellence, organization, and human connection.

Available to hire

My approach to client relationship management has been shaped by both professional and personal experience. Having lived in Spain, France, Saudi Arabia, Trinidad, and Canada, I have developed a strong understanding of multicultural environments and the importance of clear, empathetic communication.
With a background in marketing and experience in customer service, business development, and team support, I am seeking to join a dynamic environment where I can add value through service excellence, organization, and human connection.

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Language

Spanish; Castilian
Fluent
French
Fluent
English
Advanced

Work Experience

Administrative Assistant (Level 3) at Marco Marcos Abogados & Consultores
October 1, 2025 - December 31, 2025
Handled administrative and accounting management for the office, supported four entrepreneurial projects, and provided direct client services.
Marketing and Partnerships Officer at Euronext Paris
September 1, 2024 - August 31, 2025
Participated in marketing initiatives to promote financial markets, organized 10+ executive-level events on best practices in trading, and developed and coordinated strategic partnerships with external organizations, managing projects and communications.
Sales and Account Manager Assistant at Holidu Alicante
September 1, 2023 - August 31, 2024
Assisted sales representatives in closing 100 contracts with property owners. Supported account managers to improve performance for nearly 500 clients. Managed 25% of the portfolio in the Levante region.
Team Manager – Sales / Customer Service at Au Pain Doré Montréal
September 1, 2021 - May 31, 2023
Provided high-quality service for gourmet products. Supervised a team of 10 administrative staff. Assisted the store manager and was responsible for accounting.
Logistics Coordinator at HFS
June 1, 2022 - April 30, 2023
Oversaw logistics and event organization for 1,000+ attendees, managed 30+ volunteers, and negotiated contracts.

Education

Bachelor in Marketing & Management at HEC Montréal
January 1, 2019 - January 1, 2023
Master in Marketing & Business Development at ESSCA Paris
January 1, 2024 - January 1, 2025
Exchange Program in Marketing & Business Development at University of Gothenburg
January 1, 2022 - June 30, 2022

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Professional Services, Travel & Hospitality, Retail