Available to hire
Hi, I’m Diksha Saxena, a versatile professional with a passion for solving problems and delivering smooth, data-driven experiences across travel operations, AI training, and customer support. I enjoy solving problems in remote, project-based settings and building strong relationships with clients and teams.
With a biotech background and a knack for analytics, I blend creativity with structured thinking to improve processes, annotate data, and train AI models. I thrive in collaborative environments and am fluent in Hindi and English.
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Language
Hindi
Fluent
English
Advanced
Work Experience
Individual Travel Agent (International Process, Remote, Project-based) at Dreamport Company
September 1, 2024 - August 31, 2025Handling international travel bookings and customer inquiries. Ensuring a smooth booking process and customer satisfaction.
AI Trainer (Remote, Project-based) at Alignerr Company
June 1, 2023 - July 20, 2024Trained AI models through data annotation and prompt engineering. Evaluated and improved AI system responses.
AI Trainer (Remote, Project-based) at Outlier
May 1, 2022 - May 31, 2023Provided quality assurance and error analysis for AI training data. Collaborated with the team to enhance AI training processes.
Business Developer, Vodafone Domestic Process (WFO) at Star Communications Pvt Ltd
September 1, 2018 - December 31, 2020Developed business opportunities and maintained client relationships. Achieved targets through effective communication and negotiation.
Senior Associate, Flipkart Voice Process (WFH) at Star Communications Pvt Ltd
September 1, 2018 - December 31, 2020Provided customer support for Flipkart's voice process. Assisted customers with order-related issues and escalations.
Education
B.E at Dr. Bhim Rao Ambedkar University, Agra
January 11, 2030 - January 1, 2022MSc Biotechnology at Banasthali University, Jaipur
January 11, 2030 - February 18, 2026BSc Biotechnology & Chemistry at Bareilly College, Bareilly
January 11, 2030 - February 18, 2026Intermediate (ZBC) at Govt. Girls Inter College, Pilibhit
January 11, 2030 - February 18, 2026High School at Govt. Girls Inter College, Pilibhit
January 11, 2030 - February 18, 2026Qualifications
Language Proficiency - Hindi (C1-C2)
January 11, 2030 - February 18, 2026Language Proficiency - English (B1-C1)
January 11, 2030 - February 18, 2026Industry Experience
Travel & Hospitality, Software & Internet, Telecommunications, Retail, Media & Entertainment, Professional Services
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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