Hi, I'm Diksha Saxena, a versatile professional with a passion for solving problems and delivering smooth, data-driven experiences across travel operations, AI training, and customer support. I enjoy solving problems in remote, project-based settings and building strong relationships with clients and teams. With a biotech background and a knack for analytics, I blend creativity with structured thinking to improve processes, annotate data, and train AI models. I thrive in collaborative environments and am fluent in Hindi and English.

Diksha Saxena

Hi, I'm Diksha Saxena, a versatile professional with a passion for solving problems and delivering smooth, data-driven experiences across travel operations, AI training, and customer support. I enjoy solving problems in remote, project-based settings and building strong relationships with clients and teams. With a biotech background and a knack for analytics, I blend creativity with structured thinking to improve processes, annotate data, and train AI models. I thrive in collaborative environments and am fluent in Hindi and English.

Available to hire

Hi, I’m Diksha Saxena, a versatile professional with a passion for solving problems and delivering smooth, data-driven experiences across travel operations, AI training, and customer support. I enjoy solving problems in remote, project-based settings and building strong relationships with clients and teams.

With a biotech background and a knack for analytics, I blend creativity with structured thinking to improve processes, annotate data, and train AI models. I thrive in collaborative environments and am fluent in Hindi and English.

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Language

Hindi
Fluent
English
Advanced

Work Experience

Individual Travel Agent (International Process, Remote, Project-based) at Dreamport Company
September 1, 2024 - August 31, 2025
Handling international travel bookings and customer inquiries. Ensuring a smooth booking process and customer satisfaction.
AI Trainer (Remote, Project-based) at Alignerr Company
June 1, 2023 - July 20, 2024
Trained AI models through data annotation and prompt engineering. Evaluated and improved AI system responses.
AI Trainer (Remote, Project-based) at Outlier
May 1, 2022 - May 31, 2023
Provided quality assurance and error analysis for AI training data. Collaborated with the team to enhance AI training processes.
Business Developer, Vodafone Domestic Process (WFO) at Star Communications Pvt Ltd
September 1, 2018 - December 31, 2020
Developed business opportunities and maintained client relationships. Achieved targets through effective communication and negotiation.
Senior Associate, Flipkart Voice Process (WFH) at Star Communications Pvt Ltd
September 1, 2018 - December 31, 2020
Provided customer support for Flipkart's voice process. Assisted customers with order-related issues and escalations.

Education

B.E at Dr. Bhim Rao Ambedkar University, Agra
January 11, 2030 - January 1, 2022
MSc Biotechnology at Banasthali University, Jaipur
January 11, 2030 - February 18, 2026
BSc Biotechnology & Chemistry at Bareilly College, Bareilly
January 11, 2030 - February 18, 2026
Intermediate (ZBC) at Govt. Girls Inter College, Pilibhit
January 11, 2030 - February 18, 2026
High School at Govt. Girls Inter College, Pilibhit
January 11, 2030 - February 18, 2026

Qualifications

Language Proficiency - Hindi (C1-C2)
January 11, 2030 - February 18, 2026
Language Proficiency - English (B1-C1)
January 11, 2030 - February 18, 2026

Industry Experience

Travel & Hospitality, Software & Internet, Telecommunications, Retail, Media & Entertainment, Professional Services