Available to hire
Hi, I’m Michael Heller. I’m a versatile professional with a background spanning game content moderation, online video creation, and administrative management. I excel at policy and procedure modification, workflow planning, documentation control, and cross-functional teamwork to deliver reliable results.
In my free time I’m a creator and hands-on tinkerer: I produce YouTube content about Romania, climate change, and converting a VW camper into an electric vehicle. I also enjoy 3D printing, electronics, and hands-on projects around the house.
Experience Level
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
German
Fluent
English
Fluent
Spanish; Castilian
Beginner
Romanian, Moldavian, Moldovan
Beginner
Work Experience
Customer Support at Sumsub
November 1, 2024 - PresentDelivered responsive customer support for Sumsub, handling user inquiries, troubleshooting issues, and contributing to service quality improvements.
Game Support Agent at Pole To Win
October 1, 2023 - November 1, 2024Provided game support, troubleshooting, and customer interactions for gaming clients.
Game Content Moderator at Tech Mahindra
November 1, 2022 - October 1, 2023Moderated game content, enforced community guidelines, and assisted players in the Romanian market.
Real Estate Salesman at Kühn Immobilien Rumänien
January 1, 2022 - October 1, 2022Real estate salesperson handling property demonstrations, client consultations and transactions in Romania.
Pharmaceutical Worker at Boehringer Ingelheim
June 1, 2019 - October 1, 2021Pharmaceutical worker involved in production and related manufacturing support.
Pharmaceutical Worker at Vetter Pharma
May 1, 2017 - May 1, 2019Pharmaceutical worker performing production-related tasks and quality-oriented responsibilities.
Chief of Printing Form Production at Südpack
September 1, 2001 - April 1, 2017Chief of printing form production overseeing printing processes and quality control.
Vocational Training Flexo Printer at Südpack
June 1, 1998 - August 1, 2001Vocational training as a Flexo Printer gaining hands-on experience in printing production.
Electrician at Elektro Wiest
September 1, 1992 - May 1, 1998Electrician performing electrical installations and repairs; maintained equipment and integrated basic office software resources.
Education
Preschool at Grundschule, Gutenzell
September 1, 1980 - July 1, 1985High School at Hauptschule, Reinstetten
September 1, 1985 - July 1, 1990Qualifications
Industry Experience
Gaming, Media & Entertainment, Healthcare, Manufacturing, Real Estate & Construction, Professional Services
Experience Level
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Hire a Video Editor
We have the best video editor experts on Twine. Hire a video editor in Craiova today.