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I am an organised and dependable Virtual Assistant with hands-on experience in remote administrative support, customer service, and digital business tools. I am currently undertaking IT support training and actively developing skills in Slack, Google Workspace, HubSpot, Zendesk, and Freshdesk. I bring a strong background as a Customer Care Team Lead with experience in email management, data entry, task coordination, and maintaining accurate records. I am highly motivated, detail-oriented, and eager to support teams and business operations in a remote environment.…I am an organised and dependable Virtual Assistant with hands-on experience in remote administrative support, customer service, and digital business tools. I am currently undertaking IT support training and actively developing skills in Slack, Google Workspace, HubSpot, Zendesk, and Freshdesk. I bring a strong background as a Customer Care Team Lead with experience in email management, data entry, task coordination, and maintaining accurate records. I am highly motivated, detail-oriented, and eager to support teams and business operations in a remote environment.

EGBE BLESSING UGOMMA

Content Creator, Copywriter, Project Manager, +2

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I am an organised and dependable Virtual Assistant with hands-on experience in remote administrative support, customer service, and digital business tools. I am currently undertaking IT support training and actively developing skills in Slack, Google Workspace, HubSpot, Zendesk, and Freshdesk. I bring a strong background as a Customer Care Team Lead with experience in email management, data entry, task coordination, and maintaining accurate records. I am highly motivated, detail-oriented, and eager to support teams and business operations in a remote environment.…I am an organised and dependable Virtual Assistant with hands-on experience in remote administrative support, customer service, and digital business tools. I am currently undertaking IT support training and actively developing skills in Slack, Google Workspace, HubSpot, Zendesk, and Freshdesk. I bring a strong background as a Customer Care Team Lead with experience in email management, data entry, task coordination, and maintaining accurate records. I am highly motivated, detail-oriented, and eager to support teams and business operations in a remote environment.

Available to hire

I am an organised and dependable Virtual Assistant with hands-on experience in remote administrative support, customer service, and digital business tools.

I am currently undertaking IT support training and actively developing skills in Slack, Google Workspace, HubSpot, Zendesk, and Freshdesk. I bring a strong background as a Customer Care Team Lead with experience in email management, data entry, task coordination, and maintaining accurate records. I am highly motivated, detail-oriented, and eager to support teams and business operations in a remote environment.

Skills

Experience Level

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Customer Care Representative /Team Lead at Hygeia HMO

February 1, 2020 - April 1, 2023

Provided administrative and customer support through email and ticketing systems; maintained accurate digital records, logs, and reports; supported task allocation, scheduling, and workflow coordination; monitored team performance and ensured service level standards were met; communicated clearly with customers and internal stakeholders; managed customer communications via email and support systems; escalated and tracked issues to ensure timely resolution; supported onboarding and guidance of team members.