Since 2022 I’ve worked in customer support for German-market companies, helping manage inquiries and ensure a smooth customer experience. I’m a detail-oriented communicator and problem solver who enjoys understanding needs quickly and responding with clarity. Since 2018 I’ve worked as a Freelance Fabric Pattern Designer, creating modern and sellable patterns for the American Market.

Dana Dumitrescu

Since 2022 I’ve worked in customer support for German-market companies, helping manage inquiries and ensure a smooth customer experience. I’m a detail-oriented communicator and problem solver who enjoys understanding needs quickly and responding with clarity. Since 2018 I’ve worked as a Freelance Fabric Pattern Designer, creating modern and sellable patterns for the American Market.

Available to hire

Since 2022 I’ve worked in customer support for German-market companies, helping manage inquiries and ensure a smooth customer experience. I’m a detail-oriented communicator and problem solver who enjoys understanding needs quickly and responding with clarity.

Since 2018 I’ve worked as a Freelance Fabric Pattern Designer, creating modern and sellable patterns for the American Market.

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Language

Romanian, Moldavian, Moldovan
Fluent
German
Advanced
English
Advanced
Dutch
Beginner

Work Experience

Customer Support Specialist at Webhelp & Concentrix
January 1, 2022 - Present
Customer support for companies of the German market.
Pattern Designer at Danadudesign.com
January 1, 2018 - Present
Designed vector seamless patterns and sold fabrics, wallpapers, and home decor items online.
Manager (Food Blog & Magazine) at Brunchy.ro
January 1, 2017 - Present
Posted homemade recipes and tips along with ingredients that could be bought online.
Webdesign Freelancer
January 1, 2004 - January 1, 2018
Designed and managed multiple websites and blogs related to e-commerce, taking care of every aspect of the sites; part of an affiliate marketing network.
Web Design Freelancer
January 1, 2004 - January 1, 2018
Designed and managed multiple websites and blogs related to e-commerce, taking care of every aspect of the websites, as part of an affiliate marketing network.

Education

Degree in Management and Marketing at Romanian-American University, Romania
January 11, 2030 - July 29, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Media & Entertainment, Consumer Goods, Software & Internet, Professional Services