Available to hire
I’m Daniel Ackerley, a writer and designer pursuing my first professional role in game writing or narrative design. My work focuses on quest and branching narrative, dialogue, worldbuilding, and environmental storytelling—balancing player choice and consequence with clear, iterative documentation.
I bring a background in Business Computing alongside experience in customer service and education, which has shaped how I communicate, structure ideas, and collaborate with others. Alongside independent writing, I’ve created original narrative and systems-driven concepts (including a Soulslike inspired by Irish mythology and a sci-fi RPG quest with multiple endings), and I’m excited to apply that mix of storytelling and structured problem-solving to games.
Experience Level
Language
English
Fluent
Work Experience
Bar Staff at The Ferryboat, Wetherspoons, Runcorn
January 1, 2024 - December 31, 2024Served customers in a high-volume bar environment, processed food and drink orders, and maintained cleanliness and service standards. Worked calmly and accurately while balancing customer requests, till operation, and team priorities.
Bar Staff at Ferryboat Runcorn Whetherspoons
January 1, 2024 - PresentServed customers at the bar and processed food orders at the bar. Maintained cleanliness of the premises and ensured a high standard of customer service while working in a fast-paced environment.
Bar Staff at Wetherspoons - Ferryboat, Runcorn
January 1, 2024 - PresentServing customers at the bar; Ensuring cleanliness of the premises; Processing food orders at the bar
Till Assistant / Stock Support (Voluntary Work) at Salvation Army Widnes
January 1, 2020 - December 31, 2020Served customers on the till, sorted and put out stock, and helped clean the store. Supported day-to-day operations with a focus on helpful, polite customer service.
Volunteer at Salvation Army
January 1, 2020 - PresentServing customers on the till; Sorting and putting out stock; Helping to clean the store
Bar Staff at Alchemy Runcorn
January 1, 2019 - December 31, 2019Served drinks to customers, operated tills, and ensured the cleanliness of the club. Supported smooth front-of-house service and handled routine customer interactions.
Bar Staff at Alchemy, Runcorn
January 1, 2019 - PresentServing drinks to customers; Operating tills; Ensuring the cleanliness of the club
CPS, SCH Liverpool Cruise Terminal
January 1, 2017 - December 31, 2019Worked in security and customer-facing roles. Met and greeted passengers, assisted with luggage, and checked passengers had the correct documentation. Answered customer queries and carried out security tasks including working in a ship storeroom with warehousing duties.
Meet and Greet / Passenger Services at CPS, SCH Liverpool Cruise Terminal
January 1, 2017 - December 31, 2019Meet and greet; Greeting and assisting passengers with luggage; Checking passengers have the correct documentation; Answering customer queries; Security tasks; Warehousing tasks in ship storeroom
Security/Customer Service (Order Processing) at Prime Industries, Halewood Widnes
January 1, 2016 - December 31, 2016Completed order forms, processed transactions over the phone, and dealt with customer queries. Provided service in a business environment requiring accuracy and reliability.
Customer Service / General Clerk at Prime Industries
January 1, 2016 - December 31, 2016Completing order forms; Completing transactions over the phone; Dealing with customer queries
Teacher / Support Volunteer at Riverside Housing Runcorn
January 1, 2014 - December 31, 2018Interacted with student queries, gave advice on current employment opportunities, assisted with IT and technical support, and helped students write CVs and develop interview skills.
Volunteer Teacher at Riverside Housing
January 1, 2014 - December 31, 2018Interacting with student queries; Giving advice on current employment opportunities; Assisting with IT and Technical support; Aiding students with the writing of CVs and providing advice on Interview skills
Education
Get into Logistics at The Princes Trust
January 1, 2017 - March 15, 2026BSc Hons in Business Computing (2:1) at The Manchester Metropolitan University Openshaw Campus
January 1, 2016 - March 15, 2026Working at a Small to Medium Business or ISP at Riverside College (CISCO Networking Academy)
January 1, 2010 - March 15, 2026Various Employability Courses at The Princes Trust
January 1, 2017 - January 1, 2017Get into Logistics at The Manchester Metropolitan University Openshaw Campus
January 1, 2016 - January 1, 2016Business Computing BSC Hons 2:1 at Riverside College (CISCO Networking Academy)
January 1, 2010 - January 1, 2010Networking for Home and Small Business at Riverside College (CISCO Networking Academy)
January 1, 2010 - January 1, 2010IT Essentials: PC Hardware and Software at Riverside College (CISCO Networking Academy)
January 1, 2009 - January 1, 2009Qualifications
Award in Education and Training Level 3
January 1, 2016 - March 15, 2026Networking for Home and Small Business
January 1, 2010 - March 15, 2026IT Essentials: PC Hardware and Software
January 1, 2009 - March 15, 2026Computing and Systems Development: Foundation Degree, Grade Merit
January 11, 2030 - March 15, 2026GCSEs at Grades A-C (Including English, Maths and IT)
January 11, 2030 - March 15, 2026Award in Education and Training Level 3
January 1, 2016 - March 15, 2026Get into Logistics
January 1, 2017 - March 15, 2026Foundation Degree in Computing and Systems Development (Merit)
January 11, 2030 - March 15, 2026Award in Education and Training Level 3
January 1, 2016 - January 1, 2016Computing and Systems Development: Foundation Degree, Grade Merit
January 11, 2030 - August 16, 2026GCSEs (A-C) including English, Maths and IT
January 11, 2030 - August 16, 2026Award in Education and Training Level 3
January 1, 2016 - August 16, 2026Get into Logistics
January 1, 2017 - August 16, 2026Business Computing BSC Hons 2:1
January 1, 2010 - August 16, 2026Networking for Home and Small Business
January 1, 2010 - August 16, 2026IT Essentials: PC Hardware and Software
January 1, 2009 - August 16, 2026Computing and Systems Development: Foundation Degree, Grade Merit
January 11, 2030 - August 16, 2026BSc (Hons) Business Computing
January 11, 2030 - October 11, 2026Foundation Degree in Computing and Systems Development
January 11, 2030 - January 1, 2016Cisco Networking Academy: Working at a Small to Medium Business or ISP
January 1, 2010 - October 11, 2026Cisco Networking Academy: Networking for Home and Small Business
January 1, 2010 - October 11, 2026Cisco Networking Academy: IT Essentials: PC Hardware and Software
January 1, 2009 - October 11, 2026Prince's Trust — Employability Courses
January 1, 2017 - October 11, 2026Get Into Logistics
January 1, 2016 - October 11, 2026Prince's Trust — Employability Courses
January 1, 2017 - October 11, 2026Prince's Trust — Employability Courses
January 1, 2017 - October 11, 2026Industry Experience
Retail, Travel & Hospitality, Education, Professional Services, Non-Profit Organization, Transportation & Logistics, Gaming
Experience Level
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