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Hi, I’m Dana Ghannam, a multilingual Business Administration professional with hands-on experience in business development, sales operations, and client relationship management across Europe and the Middle East. I help teams qualify leads, streamline onboarding, and build strong relationships with distributors and clients, while using data to improve workflows and outcomes. I’m adaptable, detail-oriented, and passionate about driving sustainable growth in dynamic environments. I thrive in cross-functional settings and enjoy turning insights into practical improvements that enhance efficiency, customer satisfaction, and collaboration.…Hi, I’m Dana Ghannam, a multilingual Business Administration professional with hands-on experience in business development, sales operations, and client relationship management across Europe and the Middle East. I help teams qualify leads, streamline onboarding, and build strong relationships with distributors and clients, while using data to improve workflows and outcomes. I’m adaptable, detail-oriented, and passionate about driving sustainable growth in dynamic environments. I thrive in cross-functional settings and enjoy turning insights into practical improvements that enhance efficiency, customer satisfaction, and collaboration.

Dana Ghannam

Project Manager, Marketing Strategist, Growth Marketer, +3

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Hi, I’m Dana Ghannam, a multilingual Business Administration professional with hands-on experience in business development, sales operations, and client relationship management across Europe and the Middle East. I help teams qualify leads, streamline onboarding, and build strong relationships with distributors and clients, while using data to improve workflows and outcomes. I’m adaptable, detail-oriented, and passionate about driving sustainable growth in dynamic environments. I thrive in cross-functional settings and enjoy turning insights into practical improvements that enhance efficiency, customer satisfaction, and collaboration.…Hi, I’m Dana Ghannam, a multilingual Business Administration professional with hands-on experience in business development, sales operations, and client relationship management across Europe and the Middle East. I help teams qualify leads, streamline onboarding, and build strong relationships with distributors and clients, while using data to improve workflows and outcomes. I’m adaptable, detail-oriented, and passionate about driving sustainable growth in dynamic environments. I thrive in cross-functional settings and enjoy turning insights into practical improvements that enhance efficiency, customer satisfaction, and collaboration.

Available to hire

Hi, I’m Dana Ghannam, a multilingual Business Administration professional with hands-on experience in business development, sales operations, and client relationship management across Europe and the Middle East. I help teams qualify leads, streamline onboarding, and build strong relationships with distributors and clients, while using data to improve workflows and outcomes.

I’m adaptable, detail-oriented, and passionate about driving sustainable growth in dynamic environments. I thrive in cross-functional settings and enjoy turning insights into practical improvements that enhance efficiency, customer satisfaction, and collaboration.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Arabic

Fluent

Italian

Beginner

French

Beginner

Work Experience

Sales & Operations Trainee at Empatica

September 1, 2025 - January 1, 2026

Supported sales growth by qualifying leads, managing distributor accounts, and streamlining client onboarding. Improved sales processes and enhanced internal communication. Collaborated across sales, marketing, accounting & finance and logistics departments to optimize workflow efficiency and accuracy of internal and external processes.

Business Development Executive at CARMA

February 1, 2022 - August 1, 2022

Managed client acquisition and outreach across GCC and Middle East markets through targeted cold calls and demos. Delivered weekly reports and presentations for Dubai-based leadership. Strengthened partnerships by ensuring smooth communication and timely follow-up on client needs.

Intern at Banque du Liban (Central Bank of Lebanon)

June 1, 2021 - July 1, 2021

Completed cross-departmental rotation in key departments and banking operations at the Central Bank.

Steward at City Access Contribution Program, Municipality of Venezia

April 1, 2025 - June 1, 2025

Assisted tourists with multilingual support, ticket validation, and city tax information. Maintained efficient crowd control operations ensuring safety and hospitality standards.

Inventory Clerk at BARCODE Italia Srl

January 1, 2024 - January 1, 2025

Maintained inventory precision and optimized data entry systems, improving logistics tracking accuracy.

Hostess at Vee Agency (Weddings & Events)

January 1, 2022 - December 31, 2022

Delivered high-standard guest service during VIP events and coordinated reception and seating logistics.

Private Tutor at Independent

January 1, 2018 - December 31, 2020

Tutored students in various subjects, exams prep and project support.

Education

Master of Business Administration (MBA), Management at Università degli Studi di Padova

January 1, 2022 - January 1, 2025

Bachelor’s in Human Resource Management at Notre Dame University, Lebanon

January 1, 2019 - January 1, 2022

Qualifications

Add your qualifications or awards here.

Industry Experience

Education, Financial Services, Government, Professional Services, Travel & Hospitality, Transportation & Logistics, Retail, Media & Entertainment, Software & Internet