With over 18 years of experience in the banking sector and current experience in accounting at Harding Marine, I have developed strong skills in client relationship management, problem-solving, and meticulous record-keeping—all of which are directly applicable to supporting and enhancing customer experiences in a software environment. Throughout my career, I have been the primary point of contact for clients, addressing inquiries promptly, resolving issues efficiently, and ensuring satisfaction through clear and professional communication. I am comfortable managing multiple tasks independently in a remote setting, maintaining accurate documentation, and collaborating with internal teams to address recurring challenges. I am particularly drawn to this role because of my keen interest in software and technology, as well as the opportunity to contribute to a dynamic team focused on continuous improvement and high-quality customer service. My attention to detail, proactive attitude, and commitment to excellence make me confident in my ability to provide outstanding support to your customers. Thank you for considering my application. I would welcome the opportunity to discuss how my experience and skills can contribute to your team’s success.

Daniele de Abreu

With over 18 years of experience in the banking sector and current experience in accounting at Harding Marine, I have developed strong skills in client relationship management, problem-solving, and meticulous record-keeping—all of which are directly applicable to supporting and enhancing customer experiences in a software environment. Throughout my career, I have been the primary point of contact for clients, addressing inquiries promptly, resolving issues efficiently, and ensuring satisfaction through clear and professional communication. I am comfortable managing multiple tasks independently in a remote setting, maintaining accurate documentation, and collaborating with internal teams to address recurring challenges. I am particularly drawn to this role because of my keen interest in software and technology, as well as the opportunity to contribute to a dynamic team focused on continuous improvement and high-quality customer service. My attention to detail, proactive attitude, and commitment to excellence make me confident in my ability to provide outstanding support to your customers. Thank you for considering my application. I would welcome the opportunity to discuss how my experience and skills can contribute to your team’s success.

Available to hire

With over 18 years of experience in the banking sector and current experience in accounting at Harding Marine, I have developed strong skills in client relationship management, problem-solving, and meticulous record-keeping—all of which are directly applicable to supporting and enhancing customer experiences in a software environment.

Throughout my career, I have been the primary point of contact for clients, addressing inquiries promptly, resolving issues efficiently, and ensuring satisfaction through clear and professional communication. I am comfortable managing multiple tasks independently in a remote setting, maintaining accurate documentation, and collaborating with internal teams to address recurring challenges.

I am particularly drawn to this role because of my keen interest in software and technology, as well as the opportunity to contribute to a dynamic team focused on continuous improvement and high-quality customer service. My attention to detail, proactive attitude, and commitment to excellence make me confident in my ability to provide outstanding support to your customers.

Thank you for considering my application. I would welcome the opportunity to discuss how my experience and skills can contribute to your team’s success.

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Language

Portuguese
Fluent
English
Fluent
Spanish; Castilian
Intermediate

Work Experience

Investment fund assistant at Banco Bradesco SA
June 1, 2005 - June 1, 2005
Provided personalized financial planning advice to a diverse client portfolio, identified and recommended financial products aligned with short- and long-term goals; prospected for new investor clients through presentations and partnerships; conducted detailed analysis of financial products and supported investment fund management with market analysis, risk assessment, and regulatory compliance.
General manager at Daniele Abreu Unipessoal Lda
November 1, 2008 - November 1, 2008
Oversaw financial and administrative operations for a children's clothing store, including budgeting, cash flow management, and financial reporting. Managed pricing, inventory control, and day-to-day administration; delivered high-quality customer service and organized promotional activities to boost sales.
Investment advisor at HSBC Brasil
September 1, 2011 - September 1, 2011
Financial consultancy focusing on life insurance and investment; contributed to portfolio growth across the agency network; analyzed client needs and recommended suitable investment products.
Bank business development manager at Banco Santander Brasil
November 1, 2015 - November 1, 2015
Managed select high-net-worth client accounts (Select segment); maintained relationships with borrowers and investors; contributed to growth of the agency's investment portfolio across a 500-client portfolio.
General manager at Guia Ilha da Madeira
January 1, 2022 - January 1, 2022
Established and managed a tourism-sector company on Madeira Island; handled administration, marketing planning, financial management, and customer service to support business growth and service quality.
Mariner at Calheta Touristic Promotions
October 1, 2017 - October 1, 2017
Sailor and maritime guide on a whale and dolphin watching boat; ensured passenger safety, delivered informative tours, and supported operational coordination of tours.
Real estate sales agent at Remax Portugal
July 1, 2023 - July 1, 2023
Real estate agent specializing in investors; advised on property investment opportunities, negotiated deals, and supported transactions.
Real estate sales agent at Coldwell Banker Portugal
August 1, 2024 - August 1, 2024
Real estate agent focusing on investors; sourced properties, conducted market analysis, and managed client relationships to close investment deals.
Logistics Assistant at Alliance Automotive Group
December 15, 2024 - November 3, 2025
Receiving and verifying goods; order picking and packing; operating handling equipment; quality control; returns management; maintaining organized and safe warehouse conditions.
Finance Assistant at Harding Marine Services
June 2, 2025 - November 3, 2025
Managing and reconciling accounts receivable; analyzing bank transactions and reconciling with invoices; performing matching of bank movements and invoices; preparing financial reports and statements; client payment follow-ups.

Education

Law at UNIFIEO
February 1, 2000 - December 1, 2005
Law at UNIFIEO
February 1, 2000 - December 1, 2005
Forklift at Kirleo
July 11, 2024 - July 11, 2024

Qualifications

Forklift
July 11, 2024 - July 11, 2024

Industry Experience

Financial Services, Real Estate & Construction, Travel & Hospitality, Transportation & Logistics, Professional Services