Available to hire
Hi, I’m Danica Encina. I am a meticulous professional with strong experience delivering quality administrative and customer service support, especially in remote settings. I excel at handling inbox and calendar tasks, coordinating projects, and researching information to meet tight deadlines.
Beyond admin work, I bring hands-on skills in video editing, graphic design, social media management, and lead generation. I enjoy turning ideas into polished visuals and streamlined workflows, helping clients in real estate, education, and tech achieve better engagement and outcomes.
Experience Level
Work Experience
Video Editor at Great Investment Find
January 1, 2025 - PresentCreates engaging and visually appealing real estate videos that help the client attract more qualified buyers. Each project is carefully edited to highlight the property’s best features and showcase the lifestyle it offers to potential investors.
Video Editor at Alex Cerillo
January 1, 2025 - PresentEdits and refines educational insurance videos to help the client connect with his audience in a clear and professional way. Transforms raw clips into informative, easy-to-follow content that builds trust and understanding among viewers.
Lead Generation Specialist at Sufian Tariq
January 1, 2025 - PresentEstablished relationships with leads by using a natural, human-focused message to increase engagement and conversion. Converted 30-40% of qualified leads to paying customers by following up and nurturing. Grew email opt-in to 30% with targeted content strategy. Aided in turning prospective customers into actual members and a paying customer base by being great at building relationships.
Video Editor at Janiel
January 1, 2025 - PresentCollect and organize assets, including B-roll, and generate a script using AI. Edit and enhance footage, including cutting, trimming, and improving visual/audio quality. Manage workflows and deadlines while collaborating with creative teams to ensure a smooth production process.
Customer Service Representative at Alorica Teleservices, Inc.
January 1, 2023 - December 31, 2024A customer representative of a telecommunications business who helps and supports customers. The duties are responding to customer questions, resolving customer-related problems about their monthly phone bills, helping with account management, and providing technical assistance to customers experiencing issues with products or services.
Social Media Manager at Meow Coffee, Tea, Food & Snacks
January 1, 2020 - December 31, 2022Created and curated engaging posts by researching trending topics, crafting compelling captions, and selecting high-quality visuals to maximize audience engagement. Schedule and publish content on Facebook. Respond to comments, messages, and mentions in a professional and friendly manner to foster community engagement, address inquiries, and maintain a positive brand image.
Assistant at Ma. Cecilia’s Delicacy
January 1, 2020 - December 31, 2023Assist in the daily preparation of ingredients and food items by washing, peeling, chopping, slicing, and dicing vegetables, as well as marinating meats and measuring spices, to ensure the kitchen operates efficiently and smoothly. Maintain cleanliness and hygiene in the kitchen by regularly cleaning and sanitizing surfaces, equipment, and utensils, ensuring that all food preparation areas are organized and free from contaminants to comply with health and safety regulations.
Storekeeper at Borik Store
January 1, 2016 - December 31, 2020Manage inventory levels by regularly checking stock, placing orders with suppliers, receiving and organizing deliveries, and ensuring that shelves are consistently stocked with a variety of products to meet customer demand. Provide excellent customer service by greeting customers warmly, assisting them in finding products, answering questions about merchandise, and handling customer complaints or issues with friendly and professional behavior.
Education
General Virtual Assistant at ProVAPH
January 1, 2023 - December 29, 2025Beginner to Advanced Premiere Pro Master Class at Graphics Media Training Philippines
January 1, 2024 - December 29, 2025Freelancing Skills and Virtual Assistant Training at Learn Freelancing with Angel
January 1, 2025 - December 29, 2025Real Estate Virtual Assistant at Evolve Virtual Solution
January 1, 2025 - December 29, 2025Qualifications
General Virtual Assistant
January 1, 2023 - December 29, 2025Beginner to Advanced Premiere Pro Master Class
January 1, 2024 - December 29, 2025Freelancing Skills and Virtual Assistant Training
January 1, 2025 - December 29, 2025Real Estate Virtual Assistant
January 1, 2025 - December 29, 2025Industry Experience
Media & Entertainment, Professional Services, Real Estate & Construction, Retail
Edited an eye-catching video, with transition, animation, and captioning, showcasing the dos and don’ts.
Project Link: https://www.twine.net/signin
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