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DevOps Engineer in transition from IT Support Engineer, bringing 7+ years of experience in cloud management, infrastructure, automation, and incident response in enterprise environments for 260+ users on-site and remote. Experienced in scripting, monitoring, and deploying services, from containerization (Docker and Kubernetes) to infrastructure automation (Ansible) and cloud platforms (Azure, AWS, GCP). Eligible for the EU blue card.…DevOps Engineer in transition from IT Support Engineer, bringing 7+ years of experience in cloud management, infrastructure, automation, and incident response in enterprise environments for 260+ users on-site and remote. Experienced in scripting, monitoring, and deploying services, from containerization (Docker and Kubernetes) to infrastructure automation (Ansible) and cloud platforms (Azure, AWS, GCP). Eligible for the EU blue card.

Daniel Shaday

DevOps Developer, Cloud Developer, Back-End Developer, +1

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DevOps Engineer in transition from IT Support Engineer, bringing 7+ years of experience in cloud management, infrastructure, automation, and incident response in enterprise environments for 260+ users on-site and remote. Experienced in scripting, monitoring, and deploying services, from containerization (Docker and Kubernetes) to infrastructure automation (Ansible) and cloud platforms (Azure, AWS, GCP). Eligible for the EU blue card.…DevOps Engineer in transition from IT Support Engineer, bringing 7+ years of experience in cloud management, infrastructure, automation, and incident response in enterprise environments for 260+ users on-site and remote. Experienced in scripting, monitoring, and deploying services, from containerization (Docker and Kubernetes) to infrastructure automation (Ansible) and cloud platforms (Azure, AWS, GCP). Eligible for the EU blue card.

Available to hire

DevOps Engineer in transition from IT Support Engineer, bringing 7+ years of experience in cloud management, infrastructure, automation, and incident response in enterprise environments for 260+ users on-site and remote.

Experienced in scripting, monitoring, and deploying services, from containerization (Docker and Kubernetes) to infrastructure automation (Ansible) and cloud platforms (Azure, AWS, GCP). Eligible for the EU blue card.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Hebrew (modern)

Fluent

Persian

Fluent

Work Experience

Senior IT Operations Engineer at ServiceNow via Cognizant

November 1, 2023 - Present

Cloud environment management in Azure, access management (on-prem, cloud), GitHub repo administration. Deliver expert support across software, hardware, networking, SSO, O365, Intune, Active Directory, and JAMF. Manage projects, incident resolution, conference room management, and system administration on macOS and Windows. Act as the primary point of contact and escalation for 260+ on-site users, VIP, and global remote teams support.

Computer Repair Specialist at Repair Lab

July 1, 2021 - November 1, 2023

Applied my previous managerial experience in a new market after immigration. Led a team to handle over 2500 annual client cases, providing solutions for hardware and software issues.

Atlas Lab Manager at Self-owned Store

June 1, 2020 - May 1, 2021

Founded and managed all aspects of the tech repair business, from operations to customer relations. Led a team of 5 Technicians in providing technical services, excelling in installations, upgrades, and device repairs. Built a reputation for fast, honest, and high-quality repairs that kept customers coming back.

IT Technician at Zar Pakhsh & Mehr Distribution Company

March 1, 2017 - May 1, 2019

Manage and troubleshoot technology infrastructure in a distribution environment. Proficient in supporting hardware, software, and network to ensure smooth operations, minimize downtime, and enhance overall efficiency.