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I'm a results-oriented professional with extensive experience in administrative management and digital operations. I have a passion for optimizing workflows and enhancing customer experiences through effective communication and technology. I thrive in fast-paced environments and enjoy the challenge of finding efficient solutions to complex problems. My goal is to leverage my skills to help organizations improve their processes and engage better with their clients. I'm always eager to learn and grow, making every opportunity a stepping stone toward greater professional and personal development.…I'm a results-oriented professional with extensive experience in administrative management and digital operations. I have a passion for optimizing workflows and enhancing customer experiences through effective communication and technology. I thrive in fast-paced environments and enjoy the challenge of finding efficient solutions to complex problems. My goal is to leverage my skills to help organizations improve their processes and engage better with their clients. I'm always eager to learn and grow, making every opportunity a stepping stone toward greater professional and personal development.

Daniel Rojas

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I'm a results-oriented professional with extensive experience in administrative management and digital operations. I have a passion for optimizing workflows and enhancing customer experiences through effective communication and technology. I thrive in fast-paced environments and enjoy the challenge of finding efficient solutions to complex problems. My goal is to leverage my skills to help organizations improve their processes and engage better with their clients. I'm always eager to learn and grow, making every opportunity a stepping stone toward greater professional and personal development.…I'm a results-oriented professional with extensive experience in administrative management and digital operations. I have a passion for optimizing workflows and enhancing customer experiences through effective communication and technology. I thrive in fast-paced environments and enjoy the challenge of finding efficient solutions to complex problems. My goal is to leverage my skills to help organizations improve their processes and engage better with their clients. I'm always eager to learn and grow, making every opportunity a stepping stone toward greater professional and personal development.

Available to hire

I’m a results-oriented professional with extensive experience in administrative management and digital operations. I have a passion for optimizing workflows and enhancing customer experiences through effective communication and technology. I thrive in fast-paced environments and enjoy the challenge of finding efficient solutions to complex problems. My goal is to leverage my skills to help organizations improve their processes and engage better with their clients. I’m always eager to learn and grow, making every opportunity a stepping stone toward greater professional and personal development.

Skills

CRM

Microsoft Excel

Email Marketing

Experience Level

CRM

Expert

Microsoft Excel

Expert

Email Marketing

Intermediate

Language

Spanish; Castilian

Fluent

Portuguese

Advanced

English

Intermediate

Work Experience

Administrator at BBC Pub Santa Fe (Kuzudama S.A.S)

January 1, 2024 - January 1, 2024

Managed daily operations, inventory control, and staff coordination. Oversaw customer experience processes ensuring service quality and efficiency. Supported communication and reporting processes between departments using Excel and CRM tools. Developed administrative reports to support strategic decision-making.

Manager at Aracaju Depilación & Spa

January 1, 2023 - January 1, 2023

Directed business operations and customer service initiatives, ensuring client satisfaction and workflow optimization. Managed social media communication and implemented digital tools for appointment scheduling and follow-ups. Prepared performance reports and developed Excel-based tracking systems for financial and customer data. Coordinated staff training and customer retention strategies.