RA

Rahma Aden Hassan

Available to hire

Hi, I'm Rahma Aden Hassan, a bilingual content moderator with over 10 years of experience in AI-driven content creation, customer service, and educational support.

About

Hi, I’m Rahma Aden Hassan, a bilingual content moderator with over 10 years of experience in AI-driven content creation, customer service, and educational support. I’m proficient across a wide range of technologies, including Microsoft Office, JavaScript, and AI, with a focus on machine learning and data cleaning from Kaggle certifications.

I’m passionate about enhancing chatbot accuracy and responsiveness, managing multilingual communications, and improving educational outcomes through innovative digital tools. I’ve trained AI-enabled writers and chatbot trainers, led content moderation projects, and supported students and learners across diverse contexts.

  • 1 year's experience
  • Joined July 2024

Languages

  • EnglishFluent
  • FrenchFluent

Industry experience

  • Education
  • Software & Internet
  • Media & Entertainment
  • Professional Services
  • Other

Work experience· 5 roles

Teacher / Tutor · Self-employedDec 2024 – Dec 2024 · 1 mo

Providing tailored tutoring in English, French, and Social Sciences; implementing innovative teaching methods; enhancing students' language proficiency and social science understanding; solving learning challenges with personalized strategies.

AI Content Creation / Chatbot Trainer / Content Moderator · Remote (Freelance)Apr 2024 – Apr 2024 · 1 mo

Interpreted chatbot interaction data for content accuracy enhancement; supervised content adaptation for diverse chatbot applications; boosted chatbot efficiency through targeted content moderation; developed innovative methodologies in AI content creation; managed translation processes for multilingual chatbot responses.

AI Creative Writer / Chatbot Trainer / Content Moderator · RWS MoraviaMar 2024 – Oct 2025 · 1 yr 8 mos

Led AI content creation, improving chatbot accuracy; boosted user interaction through AI-driven content refinement; enhanced chatbot efficiency through targeted content moderation; developed innovative methodologies in AI content creation; managed translation processes for multilingual chatbot responses; analyzed chatbot interaction data to refine content accuracy; oversaw accurate content adaptation for diverse chatbot applications.

Teaching Assistant · University of MontrealDec 2013 – Dec 2013 · 1 mo
Teaching Assistant / Customer Service · University of MontrealJan 2013 – Jan 2013 · 1 mo

Education

Bachelor of Arts and Sciences · University of Montreal2009 – 2011
Exchange student · University of Ottawa2007 – 2008
Bachelor of Science · University of Nantes2004 – 2007

Certifications and awards· 5

Python Machine Learning2030 – 2025
Pandas2030 – 2025
Feature Engineering2030 – 2025
Deep Learning2030 – 2025

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