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Hi, I'm Rahma Aden Hassan, a bilingual content moderator with over 10 years of experience in AI-driven content creation, customer service, and educational support. I’m proficient across a wide range of technologies, including Microsoft Office, JavaScript, and AI, with a focus on machine learning and data cleaning from Kaggle certifications. I’m passionate about enhancing chatbot accuracy and responsiveness, managing multilingual communications, and improving educational outcomes through innovative digital tools. I’ve trained AI-enabled writers and chatbot trainers, led content moderation projects, and supported students and learners across diverse contexts.…Hi, I'm Rahma Aden Hassan, a bilingual content moderator with over 10 years of experience in AI-driven content creation, customer service, and educational support. I’m proficient across a wide range of technologies, including Microsoft Office, JavaScript, and AI, with a focus on machine learning and data cleaning from Kaggle certifications. I’m passionate about enhancing chatbot accuracy and responsiveness, managing multilingual communications, and improving educational outcomes through innovative digital tools. I’ve trained AI-enabled writers and chatbot trainers, led content moderation projects, and supported students and learners across diverse contexts.

Rahma Aden Hassan

Writer, AI Engineer, Content Creator, +3

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Hi, I'm Rahma Aden Hassan, a bilingual content moderator with over 10 years of experience in AI-driven content creation, customer service, and educational support. I’m proficient across a wide range of technologies, including Microsoft Office, JavaScript, and AI, with a focus on machine learning and data cleaning from Kaggle certifications. I’m passionate about enhancing chatbot accuracy and responsiveness, managing multilingual communications, and improving educational outcomes through innovative digital tools. I’ve trained AI-enabled writers and chatbot trainers, led content moderation projects, and supported students and learners across diverse contexts.…Hi, I'm Rahma Aden Hassan, a bilingual content moderator with over 10 years of experience in AI-driven content creation, customer service, and educational support. I’m proficient across a wide range of technologies, including Microsoft Office, JavaScript, and AI, with a focus on machine learning and data cleaning from Kaggle certifications. I’m passionate about enhancing chatbot accuracy and responsiveness, managing multilingual communications, and improving educational outcomes through innovative digital tools. I’ve trained AI-enabled writers and chatbot trainers, led content moderation projects, and supported students and learners across diverse contexts.

Available to hire

Hi, I’m Rahma Aden Hassan, a bilingual content moderator with over 10 years of experience in AI-driven content creation, customer service, and educational support. I’m proficient across a wide range of technologies, including Microsoft Office, JavaScript, and AI, with a focus on machine learning and data cleaning from Kaggle certifications.

I’m passionate about enhancing chatbot accuracy and responsiveness, managing multilingual communications, and improving educational outcomes through innovative digital tools. I’ve trained AI-enabled writers and chatbot trainers, led content moderation projects, and supported students and learners across diverse contexts.

Skills

Experience Level

Expert

Expert

Expert

Expert

Language

English

Fluent

French

Fluent

Work Experience

AI Creative Writer / Chatbot Trainer / Content Moderator at RWS Moravia

March 1, 2024 - October 30, 2025

Led AI content creation, improving chatbot accuracy; boosted user interaction through AI-driven content refinement; enhanced chatbot efficiency through targeted content moderation; developed innovative methodologies in AI content creation; managed translation processes for multilingual chatbot responses; analyzed chatbot interaction data to refine content accuracy; oversaw accurate content adaptation for diverse chatbot applications.

AI Content Creation / Chatbot Trainer / Content Moderator at Remote (Freelance)

April 30, 2024 - April 30, 2024

Interpreted chatbot interaction data for content accuracy enhancement; supervised content adaptation for diverse chatbot applications; boosted chatbot efficiency through targeted content moderation; developed innovative methodologies in AI content creation; managed translation processes for multilingual chatbot responses.

Teacher / Tutor at Self-employed

December 31, 2024 - December 31, 2024

Providing tailored tutoring in English, French, and Social Sciences; implementing innovative teaching methods; enhancing students' language proficiency and social science understanding; solving learning challenges with personalized strategies.

Teaching Assistant / Customer Service at University of Montreal

January 31, 2013 - January 31, 2013

Assisted students with technical issues; provided empathetic customer service; guided students through complex technical processes; resolved technical issues for students, enhancing learning environments; implemented new customer service protocols to improve response times.

Teaching Assistant at University of Montreal

December 31, 2013 - December 31, 2013

Aided curriculum development, enhanced learning outcomes for 200+ students; boosted student engagement by implementing interactive teaching methods; introduced digital tools to streamline assignment feedback, improving efficiency; provided tailored support to students, significantly improving their academic performance.