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Motivated and dedicated BPO professional with 2 years of hands-on experience in customer service and business process outsourcing. Known for strong communication skills, a positive attitude, and the ability to address client concerns efficiently. Committed to delivering excellent customer experiences by resolving inquiries and complaints, meeting performance KPIs, and maintaining high service levels. Eager to contribute to a dynamic team and grow professionally in the BPO industry.…Motivated and dedicated BPO professional with 2 years of hands-on experience in customer service and business process outsourcing. Known for strong communication skills, a positive attitude, and the ability to address client concerns efficiently. Committed to delivering excellent customer experiences by resolving inquiries and complaints, meeting performance KPIs, and maintaining high service levels. Eager to contribute to a dynamic team and grow professionally in the BPO industry.

David James Gapor Caido

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Motivated and dedicated BPO professional with 2 years of hands-on experience in customer service and business process outsourcing. Known for strong communication skills, a positive attitude, and the ability to address client concerns efficiently. Committed to delivering excellent customer experiences by resolving inquiries and complaints, meeting performance KPIs, and maintaining high service levels. Eager to contribute to a dynamic team and grow professionally in the BPO industry.…Motivated and dedicated BPO professional with 2 years of hands-on experience in customer service and business process outsourcing. Known for strong communication skills, a positive attitude, and the ability to address client concerns efficiently. Committed to delivering excellent customer experiences by resolving inquiries and complaints, meeting performance KPIs, and maintaining high service levels. Eager to contribute to a dynamic team and grow professionally in the BPO industry.

Available to hire

Motivated and dedicated BPO professional with 2 years of hands-on experience in customer service and business process outsourcing. Known for strong communication skills, a positive attitude, and the ability to address client concerns efficiently.

Committed to delivering excellent customer experiences by resolving inquiries and complaints, meeting performance KPIs, and maintaining high service levels. Eager to contribute to a dynamic team and grow professionally in the BPO industry.

Skills

Experience Level

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

Customer Service Representative at BPO Company

January 1, 2023 - January 1, 2025

Handled inbound and outbound customer calls, resolving inquiries and complaints efficiently. Maintained high customer satisfaction scores while consistently meeting performance KPIs and service level targets.