I am a Senior Product Designer with experience in Fintech and complex SaaS. I specialize in UX process and methodologies, integrating AI tools into the design lifecycle to rapid-prototype concepts, automate user testing analysis, and bridge the gap with Engineering. I’m committed to data-driven growth and solving operational friction through user-centric innovation. I’ve led design efforts across global teams and markets, from banking to logistics, always focusing on trust, cognitive load, and scalable design systems. I enjoy translating complex business and AI-driven requirements into intuitive, transparent interfaces and collaborating closely with product, engineering, and stakeholders to ship meaningful outcomes.

David Fabiani

I am a Senior Product Designer with experience in Fintech and complex SaaS. I specialize in UX process and methodologies, integrating AI tools into the design lifecycle to rapid-prototype concepts, automate user testing analysis, and bridge the gap with Engineering. I’m committed to data-driven growth and solving operational friction through user-centric innovation. I’ve led design efforts across global teams and markets, from banking to logistics, always focusing on trust, cognitive load, and scalable design systems. I enjoy translating complex business and AI-driven requirements into intuitive, transparent interfaces and collaborating closely with product, engineering, and stakeholders to ship meaningful outcomes.

Available to hire

I am a Senior Product Designer with experience in Fintech and complex SaaS. I specialize in UX process and methodologies, integrating AI tools into the design lifecycle to rapid-prototype concepts, automate user testing analysis, and bridge the gap with Engineering. I’m committed to data-driven growth and solving operational friction through user-centric innovation.

I’ve led design efforts across global teams and markets, from banking to logistics, always focusing on trust, cognitive load, and scalable design systems. I enjoy translating complex business and AI-driven requirements into intuitive, transparent interfaces and collaborating closely with product, engineering, and stakeholders to ship meaningful outcomes.

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Language

Spanish; Castilian
Fluent
English
Fluent
German
Beginner

Work Experience

Product Designer at Zurich Insurance (Barcelona)
August 1, 2025 - Present
Lead Designer for the global Underwriting Workbench ecosystem, optimizing complex B2B risk assessment workflows. Translated AI risk models into intuitive, transparent UI patterns to support human-in-the-loop decision making. Increased underwriter trust by exposing clear confidence metrics and turning a 'black box' into an actionable tool. Orchestrated global scalability by evolving the design system and localizing for international markets. Implemented AI-generated scenarios in high-fidelity prototypes to stress-test edge cases with stakeholders weeks before engineering hand-off.
Lead Designer at Volkswagen Group - InnoIT (Barcelona)
January 1, 2025 - August 1, 2025
Led the internal Logistics & Purchasing SaaS, driving operational efficiency and ecosystem consolidation. Consolidated fragmented processes to deliver a unified experience, boosting task efficiency by 64%. Audited and expanded the Design System to support complex data tables and interactions, prioritizing accessibility for broad adoption. Used AI tools to synthesize stakeholder requirements and generate rapid process maps, accelerating prototype iterations and validating hypotheses with users before code.
Lead UX/UI Designer at OpenBank - Santander (Barcelona)
July 1, 2024 - January 31, 2025
Led the Lending Product expansion into USA & LATAM markets. Designed a scalable UX architecture for a White Label Lending product, adapting financial flows to regulatory and cultural differences in Mexico, the USA, and Brazil. Championing an Accessibility-First approach to bake WCAG 2.1 compliance into core navigation and components, minimizing legal risk for the US market. Applied Lean UX and rapid prototyping to reduce friction in the loan application journey.
Senior Product Design Consultant at InnoIT Consulting (Barcelona)
June 1, 2023 - July 1, 2024
UI/UX Designer for TQG in Germany. Discovery processes saved 2 months of planning. Created a Design System, participated in prototyping, and led stakeholder discovery. Conducted user interviews, research, heuristics evaluations, and applied Lean UX and Design Thinking. Collaborated on multiple SaaS solutions and contributed to TQG's first physical lottery game, covering its creation, distribution, supplier management, data analysis, and lifecycle.
UI/UX Designer at Platinium Group (Barcelona)
November 1, 2022 - June 1, 2023
UI/UX for digital ticketing solutions for Formula 1, MotoGP, Juventus FC, and others. Reduced ticket returns by 82% by clarifying the purchase flow and avoiding dark patterns in checkout. Lean UX for both B2B and B2C users; designed expert user flows and back-office SaaS interfaces.
UX/UI Designer at Bci Bank (Chile)
September 1, 2020 - November 1, 2022
UX/UI for a new digital account that enrolled 50,000+ new users in the first 3 months. Led onboarding, created new components, maintained the design system, and delivered micro-interactions. Facilitated stakeholder workshops and created blueprints, journey maps, and service design artifacts.
UX/UI Designer at Justo Start Up (Chile)
May 1, 2020 - August 1, 2020
UX/UI Designer contributed to product discovery and design work during the startup phase, focusing on user-centered solutions.
UI/UX Designer at Nextstation (Chile)
October 1, 2019 - April 1, 2020
Visual UI/UX Design work for Nextstation, contributing to the product's design and user experience.
UI/UX Designer at Rockabruja (Argentina)
November 1, 2017 - October 1, 2019
UI/UX Designer role across multiple projects, focusing on digital product design and user experience.
Lead Designer at Zurich Insurance
August 1, 2025 - Present
Lead Designer for the global Underwriting Workbench ecosystem, optimizing complex B2B risk assessment workflows. Designed for Trust & Cognitive Load by translating AI risk models into intuitive, transparent UI patterns (Human-in-the-loop). Increased underwriter trust by exposing clear confidence metrics. Orchestrated Global Scalability by evolving the Zurich Design System and ensuring product consistency across international markets. Enabled rapid validation by introducing AI-generated scenarios into high-fidelity prototypes.
Lead Designer at Volkswagen Group
January 1, 2025 - January 1, 2025
Lead Designer for an internal Logistics & Purchasing SaaS. Drove a 90% increase in task efficiency by consolidating fragmented logistics processes into a unified platform. Systematized a fragmented UI landscape by auditing and expanding the Design System to support complex data tables and interactions. Used AI-assisted discovery to map stakeholder requirements and generate rapid process maps.
Lead for Lending Product Expansion at Santander OpenBank
July 1, 2024 - January 1, 2025
Led the Lending Product expansion into USA & LATAM markets. Enabled global market entry by designing a scalable UX architecture for a White Label Lending product, adapting complex financial flows to diverse regulatory and cultural contexts (Mexico, USA, Brazil). Championed an Accessibility-First strategy with WCAG 2.1 compliance to reduce legal risk and ensure inclusive experiences.
Product Design Consultant at InnoIT Consulting
June 1, 2023 - July 1, 2024
Product Design Consultant for TQG in Germany. Led discovery processes that saved the company two months of planning, created a Design System, prototyped concepts, and conducted stakeholder interviews and research to align solutions with user needs.
UI/UX Designer at Platinium Group
November 1, 2022 - June 1, 2023
UI/UX for digital ticketing solutions for Formula 1, MotoGP, Juventus FC, and others. Reduced ticket returns by 82% through clarified purchase flows and seat-numbered checkout. Led Lean UX efforts to optimize back-office and customer journeys for SaaS platforms.
UX/UI Designer at Bci Bank
September 1, 2020 - November 1, 2022
UX/UI for the new digital account onboarding, delivering a high-velocity onboarding flow and new components. Managed design system, micro-interactions, and workshops with stakeholders and users; produced blueprints, journey maps, empathy maps, and multiple prototypes.
UX/UI Designer at Justo
May 1, 2020 - August 1, 2020
UX/UI Designer at Justo Start Up (Chile).
UX/UI Designer at Nextstation
October 1, 2019 - April 1, 2020
UX/UI Designer focusing on user-centered design, research, and workflows for SaaS platforms.

Education

Bachelor Degree in Social Communication at Fermín Toro University
January 1, 2010 - January 1, 2015
Frontend and Software Engineer at Platzi & Google
January 1, 2024 - February 25, 2026
AI for Designers, UI & Design Systems at The Interaction Design Foundation
January 1, 2020 - January 1, 2024
UX Design Mentoring at The Fixers
January 1, 2021 - January 1, 2022
UX Design at Google
January 1, 2020 - January 1, 2021
UX/UI Design at Platzi
January 1, 2016 - January 1, 2017
Bachelor Degree in Social Communication at Fermín Toro University
January 1, 2010 - January 1, 2015
UX/UI Design at Platzi - The School of UX/UI
January 1, 2016 - January 1, 2017
Membership / Courses in Interaction Design at The Interaction Design Foundation
January 1, 2024 - June 3, 2026

Qualifications

UX Design Mentoring
January 1, 2021 - January 1, 2022
UX Design
January 1, 2020 - January 1, 2021
AI for Designers, UI & Design Systems
January 1, 2020 - January 1, 2024
Frontend and Software Engineer
January 1, 2024 - February 25, 2026
UX/UI Design
January 1, 2016 - January 1, 2017
The Interaction Design Foundation Courses
January 1, 2019 - January 1, 2020
UX Design Mentoring
January 1, 2021 - December 31, 2022
Google UX Design Certificate
January 1, 2020 - June 3, 2026
The Interaction Design Foundation
January 1, 2024 - June 3, 2026

Industry Experience

Financial Services, Software & Internet, Professional Services, Transportation & Logistics, Media & Entertainment
    paper Founder & Product Designer/Engineer Migrabot (Side Project)

    Designed, coded, and shipped an AI-powered assistant to democratize migration information in Barcelona, Spain.

    The Builder’s Journey:

    Zero-to-One: Built the entire product from scratch, creating a centralized RAG (Retrieval-Augmented Generation) system that guides users through Visas, Citizenship, and Bureaucracy.

    Tech Stack: Developed the frontend with Vue.js and Tailwind CSS, orchestrating the AI logic using LangChain and the OpenAI API.

    Impact: Successfully launched the MVP, achieving 80+ active monthly users and validating the product-market fit.

    Community Focus: Currently maintaining the platform as a non-profit tool to support the migrant community in Barcelona.

    See it in action: Experience the live MVP at https://www.twine.net/signin

    Skills: Vue.js, LangChain, OpenAI API, Front-End Development, Product Strategy.

    paper End-to-End Fintech: Digital Onboarding for 50k Users

    Overview:
    Working for one of the most important banks in Chile, I was in charge of this project, helping to obtain more than 50k new users with a new digital account.

    A successful product for the bank that changed how the bank and the design team design it.

    Approach:
    From the first idea, through stakeholder workshops, to research with users. UX and UI, improving the project with service design.

    Designing with Figma and growing the design system.

    See more:
    https://www.twine.net/signin

    paper Global Logistics Platform

    Overview:
    Legacy operations were stifled by high cognitive load: users juggled 5 disparate windows and performed manual Excel updates just to complete a single shipment. My goal was to transform 4 disconnected tools into 1 unified platform. The result is a centralized SaaS that reduces operational friction, cutting average task time by 90% (from 60 to 8 minutes) for users across 15 global plants.

    Approach:
    I applied System Thinking and OOUX (Object-Oriented UX) to map the complex relationships between 200+ user roles and logistical data. Moving beyond traditional flows, I utilized AI-accelerated workflows to rapidly prototype and validate complex logic. This allowed me to deliver a scalable, modular architecture that simplifies decision-making without sacrificing the data density required by expert users.

    See more:
    https://www.twine.net/signin