I am a Senior Product Designer with experience in Fintech and complex SaaS. I specialize in UX process and methodologies, integrating AI tools into the design lifecycle to rapid-prototype concepts, automate user testing analysis, and bridge the gap with Engineering. I’m committed to data-driven growth and solving operational friction through user-centric innovation.
I’ve led design efforts across global teams and markets, from banking to logistics, always focusing on trust, cognitive load, and scalable design systems. I enjoy translating complex business and AI-driven requirements into intuitive, transparent interfaces and collaborating closely with product, engineering, and stakeholders to ship meaningful outcomes.
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Designed, coded, and shipped an AI-powered assistant to democratize migration information in Barcelona, Spain.
The Builder’s Journey:
Zero-to-One: Built the entire product from scratch, creating a centralized RAG (Retrieval-Augmented Generation) system that guides users through Visas, Citizenship, and Bureaucracy.
Tech Stack: Developed the frontend with Vue.js and Tailwind CSS, orchestrating the AI logic using LangChain and the OpenAI API.
Impact: Successfully launched the MVP, achieving 80+ active monthly users and validating the product-market fit.
Community Focus: Currently maintaining the platform as a non-profit tool to support the migrant community in Barcelona.
See it in action: Experience the live MVP at https://www.twine.net/signin
Skills: Vue.js, LangChain, OpenAI API, Front-End Development, Product Strategy.
Overview:
Working for one of the most important banks in Chile, I was in charge of this project, helping to obtain more than 50k new users with a new digital account.
A successful product for the bank that changed how the bank and the design team design it.
Approach:
From the first idea, through stakeholder workshops, to research with users. UX and UI, improving the project with service design.
Designing with Figma and growing the design system.
See more:
https://www.twine.net/signin
Overview:
Legacy operations were stifled by high cognitive load: users juggled 5 disparate windows and performed manual Excel updates just to complete a single shipment. My goal was to transform 4 disconnected tools into 1 unified platform. The result is a centralized SaaS that reduces operational friction, cutting average task time by 90% (from 60 to 8 minutes) for users across 15 global plants.
Approach:
I applied System Thinking and OOUX (Object-Oriented UX) to map the complex relationships between 200+ user roles and logistical data. Moving beyond traditional flows, I utilized AI-accelerated workflows to rapidly prototype and validate complex logic. This allowed me to deliver a scalable, modular architecture that simplifies decision-making without sacrificing the data density required by expert users.
See more:
https://www.twine.net/signin
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