David Ferguson

Led manual validation of UI/UX, functionality, design elements and performance for high-profile retailer client applications on Android, iOS and web. Wrote and executed test cases for a proof-of-concept mobile checkout app for Zion Market, including UI/UX validation, analytics verification, and validation testing of the maximum number of redemptions per user account. Performed release validation testing for production deployments to reduce post-release defects and verified alignment of mobile design elements with Figma specifications. Mentored and onboarded new QA team members. Managed test cases and executed validation testing of retailer client loyalty, rewards, rebates and challenges programs pre-launch for Save Mart, Save A Lot, Shop N Save and Dierbergs. Authored, tracked, and tested tasks, user stories, epics and defects using Azure DevOps and Jira. Assisted in war-room triage and high-priority incident resolution with senior leadership. Used Charles Proxy to monitor and manipula

Conducted manual and exploratory testing for the Starbucks mobile app (Android), ensuring smooth UI/UX, compliance with design in Figma and functionality. Confirmed checkout flow UI/UX and functionality for mobile orders; performed transaction validation testing for payment methods, i.e., adding/removing/changing, processing mobile Starbucks orders and adding funds to Starbucks card. Created and managed test cases in TestRail, improving test coverage across multiple app releases. Supported testing and release of revamped Starbucks Rewards program for tier-based rewards. Tracked and resolved defects using JIRA and tools like Charles Proxy, improving defect resolution turnaround.

Verified UI/UX, redline and copy requirements for Disney Parks apps on iPhone before App Store releases. Validated checkout flow UI/UX and functionality for Annual Pass purchases in Disney Parks mobile apps for A/B testing between Florida resident and non-resident accounts. Conducted transaction validation testing for payment methods, i.e. adding/removing/changing, processing and confirming Annual Pass purchases.