Hi, I'm Daniela Colao, an HR and administrative professional with experience in recruitment, employee relations, and office management within fast-paced, multi-site organisations. I pride myself on attention to detail, clear communication, and delivering a positive candidate and colleague experience. In my current and previous roles, I have designed and launched initiatives such as mentoring programmes, supported policy updates and training, and managed stakeholder relationships to ensure smooth operations and a positive employee experience. I hold an LLB in Law and am actively expanding my competencies through qualifications in fitness instruction and personal training.

Daniela Colao

Hi, I'm Daniela Colao, an HR and administrative professional with experience in recruitment, employee relations, and office management within fast-paced, multi-site organisations. I pride myself on attention to detail, clear communication, and delivering a positive candidate and colleague experience. In my current and previous roles, I have designed and launched initiatives such as mentoring programmes, supported policy updates and training, and managed stakeholder relationships to ensure smooth operations and a positive employee experience. I hold an LLB in Law and am actively expanding my competencies through qualifications in fitness instruction and personal training.

Available to hire

Hi, I’m Daniela Colao, an HR and administrative professional with experience in recruitment, employee relations, and office management within fast-paced, multi-site organisations. I pride myself on attention to detail, clear communication, and delivering a positive candidate and colleague experience.

In my current and previous roles, I have designed and launched initiatives such as mentoring programmes, supported policy updates and training, and managed stakeholder relationships to ensure smooth operations and a positive employee experience. I hold an LLB in Law and am actively expanding my competencies through qualifications in fitness instruction and personal training.

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Language

English
Fluent
Portuguese
Advanced
Italian
Advanced
French
Intermediate

Work Experience

Recruitment Administrator at Primark (Head Office)
July 1, 2022 - December 1, 2025
Managed end-to-end recruitment for management roles across 65 stores, including screening candidates, coordinating interviews, issuing offers, and completing right-to-work checks; maintained records across recruitment systems; built strong relationships with hiring managers to ensure a positive candidate experience. Designed and launched a mentoring programme for 100+ colleagues (30+ participants) and led its relaunch.
Employee Relations Advisor at Primark (Secondment)
October 1, 2024 - June 1, 2025
Provided ER advice to store management; drafted and reviewed disciplinary, grievance, attendance, and flexible working documentation; supported cases involving occupational health, sanctions, GDPR, and DSARs; liaised with external solicitors on employment tribunal claims; contributed to policy updates and training materials rolled out across stores.
Office Administrator at RNR Properties
December 1, 2021 - June 1, 2022
Managed CRM systems and handled customer queries; drafted legal documents, letters, quotes, and invoices; conducted land registry checks and supported property management; provided administrative support for a sister company; created and managed the company’s social media presence from launch; arranged and attended property viewings and bookings.
Retail Supervisor at Paperchase
November 1, 2015 - October 1, 2021
Supervised daily store operations including cash handling, stock control, and merchandising; managed and supported team members, including training and supervision; resolved customer queries and complaints; prepared promotional displays and liaised with area managers and head office.
Recruitment Administrator at Primark
July 1, 2022 - December 1, 2025
Managed end-to-end recruitment for management roles across 65 stores in multiple regions; screened candidates, coordinated interviews, issued offers, and completed right-to-work checks. Maintained accurate records across recruitment systems and built strong relationships with hiring managers to ensure a positive candidate experience. Champion for Growth: designed and launched a mentoring programme for 100+ colleagues, with 30+ participants, and re-launched following positive feedback.

Education

LLB Law at University of Essex
January 11, 2030 - January 1, 2021
A-Levels at The Henley College
January 11, 2030 - January 1, 2016
GCSEs at Chiltern Edge School
January 11, 2030 - January 1, 2014
LLB Law at University of Essex
January 11, 2030 - January 1, 2021
A-Levels at The Henley College
January 1, 2014 - January 1, 2016
GCSEs at Chiltern Edge School
January 1, 2010 - January 1, 2014

Qualifications

Level 2 Gym Instructor
January 11, 2030 - February 1, 2026
Level 3 Personal Trainer
January 11, 2030 - March 1, 2026
Level 2 Gym Instructor
January 11, 2030 - February 1, 2026
Level 3 Personal Trainer
January 11, 2030 - March 1, 2026
A-Levels
January 1, 2014 - January 1, 2016
GCSEs
January 1, 2010 - January 1, 2014

Industry Experience

Retail, Professional Services, Education