I'm Stef Braithwaite, an experienced professional who pivoted from operations in the investment industry to web development. With 16 years in my previous field, I bring a raft of transferable skills, including consistently delivering high-quality resolutions for clients, handling multiple complex work streams, prioritising tasks, meeting deadlines, and managing expectations. I approach problem-solving logically and thoroughly, and I find satisfaction in tackling complex challenges, which fits perfectly with coding. I'm a keen learner, with Udemy and SheCodes certifications, gaining experience in HTML, JavaScript, CSS, React, Bootstrap, Python and more. I regularly work on and support Shopify stores, from blank states to launch, including adjusting the Liquid code. I'm invested in equal rights, ensuring everyone feels accepted and has opportunities, including within their workplace. For five years I was a committee member within the M&G Embrace Network (an employee-led D&I initiative) to promote diversity and equity across race, ethnicity, faith and culture.

Stef Braithwaite

I'm Stef Braithwaite, an experienced professional who pivoted from operations in the investment industry to web development. With 16 years in my previous field, I bring a raft of transferable skills, including consistently delivering high-quality resolutions for clients, handling multiple complex work streams, prioritising tasks, meeting deadlines, and managing expectations. I approach problem-solving logically and thoroughly, and I find satisfaction in tackling complex challenges, which fits perfectly with coding. I'm a keen learner, with Udemy and SheCodes certifications, gaining experience in HTML, JavaScript, CSS, React, Bootstrap, Python and more. I regularly work on and support Shopify stores, from blank states to launch, including adjusting the Liquid code. I'm invested in equal rights, ensuring everyone feels accepted and has opportunities, including within their workplace. For five years I was a committee member within the M&G Embrace Network (an employee-led D&I initiative) to promote diversity and equity across race, ethnicity, faith and culture.

Available to hire

I’m Stef Braithwaite, an experienced professional who pivoted from operations in the investment industry to web development. With 16 years in my previous field, I bring a raft of transferable skills, including consistently delivering high-quality resolutions for clients, handling multiple complex work streams, prioritising tasks, meeting deadlines, and managing expectations. I approach problem-solving logically and thoroughly, and I find satisfaction in tackling complex challenges, which fits perfectly with coding.

I’m a keen learner, with Udemy and SheCodes certifications, gaining experience in HTML, JavaScript, CSS, React, Bootstrap, Python and more. I regularly work on and support Shopify stores, from blank states to launch, including adjusting the Liquid code. I’m invested in equal rights, ensuring everyone feels accepted and has opportunities, including within their workplace. For five years I was a committee member within the M&G Embrace Network (an employee-led D&I initiative) to promote diversity and equity across race, ethnicity, faith and culture.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate

Language

English
Fluent

Work Experience

Shopify Developer at Violets In May
December 1, 2022 - Present
Migrated the webstore for an independent designer and clothing business from Etsy to Shopify; created and maintained the Shopify website, uploaded/managing over 70 products, produced marketing materials and emails for subscribers, scheduled bulk discounts, integrated apps as required, and provided social media guidance.
Shopify Developer at Blend Silicone
September 1, 2024 - Present
Customising products, improving layout, setting up payment options, proofreading content, integrating apps for mandatory text fields, configuring product-specific order emails, and coordinating with the client to use ShipStation for packaging and shipping.
Shopify Developer at Splendette
October 1, 2024 - Present
Wholesale website work: creating login-only access using Liquid, designing a custom account application form with owner approval, adjusting pricing layouts via Liquid, and embedding a subscriber form without app integration.
Shopify Developer at Rocket Originals
October 1, 2024 - Present
Migrating the site from Bluepark including data and product transfer; replicating current design and branding while improving customer experience; proofreading content; integrating apps; adding a wishlist feature using code.
Senior Client Services Manager — UK Wholesale Client Services at M&G Investments
July 1, 2024 - October 2, 2025
Projects: consulted on projects, produced documentation, and notified clients of relevant impacts. Operational analysis and improvement to enhance efficiency, maintained procedures and client records, trained new staff, and managed workloads to deliver value-added service within timeframes.
Client Support Consultant – Global Operational Client Support at M&G Investments
March 1, 2017 - October 2, 2025
Negotiated agreements, maintained a central database of agreements, attended client meetings with high-net-worth clients, owned escalation issues for institutional clients across currencies, and managed rebate/trailer fee processes and onboarding workflows.
Customer Experience Associate — Written Enquiries at International Financial Data Services (now SS&C)
July 1, 2011 - October 2, 2025
Customer relations role investigating and solving problems, performing quality checks and proofreading, hitting daily targets, and building knowledge of financial products (OEICs, ICVCs, ISAs).
Shopify Developer at Violets In May
December 1, 2022 - Present
Migrated the webstore from Etsy to Shopify; Created and maintained the Shopify site; Reduced fees to improve profitability; Ongoing site maintenance and product uploads (70+ products); Produced marketing materials and emails for subscribers; Scheduled bulk discounts; Integrated apps as required; Provided social media guidance.
Shopify Developer at Blend Silicone
September 1, 2024 - Present
Customising products; Improving layout; Setup of payment options; Proof-reading content; Integration of apps for mandatory text fields; Setup of product-specific order emails; Worked with client to use ShipStation for packaging and shipping.
Shopify Developer at Splendette
October 1, 2024 - Present
Making the website login-only using Liquid; Creating a custom account application form allowing owner approval; Adjusting pricing layouts using Liquid; Embedding a subscriber form without app integration, using Liquid.
Shopify Developer at Rocket Originals
October 1, 2024 - Present
Migrating website from Bluepark including data transfer; Replicating current design and branding while updating it to improve customer experience; Proof-reading and improving content; Integrating apps; Adding a wishlist function using code.
Senior Client Services Manager — UK Wholesale Client Services at M&G Investments
July 31, 2024 - October 2, 2025
Projects: consulted on projects, produced and contributed to documentation; reviewed and improved operational models; maintained procedures and client records; staff oversight and team strategy; trained new team members; onboarding clients.
Client Support Consultant – Global Operational Client Support at M&G Investments
March 1, 2017 - October 2, 2025
Agreement negotiation; initiated and coordinated stages of legal agreement process; maintained central database; attended client meetings with high-worth clients; issue management; onboarding processes.
Customer Experience Associate — Written Enquiries at International Financial Data Services (now SS&C)
July 31, 2011 - October 2, 2025
Customer relations role investigating and solving problems; producing clear written resolutions; quality checks and proofreading; meeting daily targets; building knowledge of financial products (OEICs, ICVCs, ISAs, etc).
Senior Client Services Manager — UK Wholesale Client Services at M&G Investments
July 1, 2024 - October 2, 2025
Led project consultations, produced and maintained client documentation, and communicated impacts of changes to legal agreements. Optimised operational models for efficiency, maintained processes and client records, managed workloads, and trained new staff. Regularly engaged with high-level clients, escalated issues, and supported onboarding to ensure service excellence.
Client Support Consultant – Global Operational Client Support at M&G Investments
March 1, 2017 - October 2, 2025
Initiated, implemented and coordinated all stages of legal agreement negotiations for corporate clients; led client meetings with high-net-worth clients; owned escalated operational issues globally; managed AMC Rebate/Trailer Fees processes and related invoicing and rate updates; supported onboarding of new client accounts.
Customer Experience Associate — Written Enquiries at International Financial Data Services (now SS&C)
July 1, 2011 - October 2, 2025
Investigated and resolved customer enquiries, delivering clear written resolutions; performed quality checks and proofreading; built knowledge on financial products (OEICs, ICVCs, ISAs).
Shopify Developer at Violets In May
December 1, 2022 - Present
Migrated the Etsy store to Shopify; built and maintained a Shopify site with 70+ products; managed product uploads; produced marketing emails; scheduled bulk discounts; integrated apps; provided social media guidance.
Shopify Developer at Blend Silicone
September 1, 2024 - Present
Customising products, improving layout, setting up payment options, proofreading content, integrating apps for mandatory text fields, setting up product-specific order emails; collaborated with client to use ShipStation for packaging and shipping.
Shopify Developer at Splendette
October 1, 2024 - Present
Developed a wholesale client website with login-only access using Liquid; created a custom account application form; adjusted pricing layouts; embedded a subscriber form without app integration.
Shopify Developer at Rocket Originals
October 1, 2024 - Present
Migrated from Bluepark including data transfer; replicated design/branding while improving customer experience; proof-reading and content improvements; app integration; added wishlist feature using code.

Education

The Complete Python Pro Bootcamp at Udemy
January 11, 2030 - October 2, 2025
Introduction to Python Programming at Udemy
January 1, 2024 - October 2, 2025
NFCE Level 2: Certificate in Understanding Coding at Learning Curve Group
October 1, 2023 - December 1, 2023
Advanced React Development at Learning Curve Group
April 1, 2023 - October 2, 2025
SheCodes at SheCodes
January 11, 2030 - October 2, 2025
The Complete Python Pro Bootcamp at Udemy
January 1, 2024 - October 2, 2025
Introduction to Python Programming at Udemy
January 1, 2024 - January 31, 2024
NFCE Level 2: Certificate in Understanding Coding at Learning Curve Group
October 1, 2023 - December 1, 2023
Learning Curve Group Advanced React Development at Learning Curve Group
April 1, 2023 - April 30, 2023
React Development at Learning Curve Group
January 1, 2023 - January 31, 2023
Responsive Web Development at Udemy
August 1, 2022 - August 31, 2022
Front End Development at Udemy
May 1, 2022 - May 31, 2022
Introduction to Coding at Udemy
January 1, 2022 - January 31, 2022
SheCodes at SheCodes
January 11, 2030 - October 2, 2025
Introduction to Python Programming at Udemy
January 1, 2024 - October 2, 2025
NFCE Level 2: Certificate in Understanding Coding at Learning Curve Group
October 1, 2023 - December 1, 2023
Advanced React Development at Learning Curve Group
April 1, 2023 - October 2, 2025
React Development at Learning Curve Group
January 1, 2023 - October 2, 2025
Responsive Web Development at Learning Curve Group
August 1, 2022 - October 2, 2025
Front End Development at Learning Curve Group
May 1, 2022 - October 2, 2025
Introduction to Coding at Learning Curve Group
January 1, 2022 - October 2, 2025

Qualifications

React Development
January 1, 2023 - October 2, 2025
Responsive Web Development
August 1, 2022 - October 2, 2025
Front End Development
May 1, 2022 - October 2, 2025
Introduction to Coding
January 1, 2022 - October 2, 2025
The Complete Python Pro Bootcamp
January 11, 2030 - October 2, 2025
Introduction to Python Programming
January 1, 2024 - October 2, 2025
NFCE Level 2: Certificate in Understanding Coding
October 1, 2023 - December 1, 2023
Advanced React Development
April 1, 2023 - October 2, 2025
React Development
January 1, 2023 - October 2, 2025
Responsive Web Development
August 1, 2022 - October 2, 2025
Front End Development
May 1, 2022 - October 2, 2025
Introduction to Coding
January 1, 2022 - October 2, 2025
SheCodes
January 11, 2030 - October 2, 2025
NFCE Level 2: Certificate in Understanding Coding
October 1, 2023 - December 1, 2023
The Complete Python Pro Bootcamp
January 1, 2024 - October 2, 2025
Introduction to Python Programming
January 1, 2024 - January 31, 2024
Learning Curve Group Advanced React Development
April 1, 2023 - April 30, 2023
React Development
January 1, 2023 - January 31, 2023
Responsive Web Development
August 1, 2022 - August 31, 2022
Front End Development
May 1, 2022 - May 31, 2022
Introduction to Coding
January 1, 2022 - January 31, 2022
SheCodes
January 11, 2030 - October 2, 2025
The Complete Python Pro Bootcamp
January 11, 2030 - October 2, 2025
SheCodes
January 11, 2030 - October 2, 2025
The Complete Python Pro Bootcamp
January 11, 2030 - October 2, 2025
Introduction to Python Programming
January 1, 2024 - October 2, 2025
NFCE Level 2: Certificate in Understanding Coding
October 1, 2023 - December 1, 2023
Advanced React Development
April 1, 2023 - October 2, 2025
React Development
January 1, 2023 - October 2, 2025
Responsive Web Development
August 1, 2022 - October 2, 2025
Front End Development
May 1, 2022 - October 2, 2025
Introduction to Coding
January 1, 2022 - October 2, 2025
SheCodes
January 11, 2030 - October 2, 2025

Industry Experience

Software & Internet, Financial Services, Professional Services, Retail, Education, Media & Entertainment