Available to hire
Hi, I’m Denise N Byarugaba—a detail-focused professional with extensive experience in documentation, data accuracy, and remote service delivery. I excel at reviewing information, maintaining high-quality records, and following structured guidelines in fast-paced environments.\n\nI learn new systems quickly, work independently with reliability, and bring a calm, organized approach to every project. My background spans crisis intervention, community programs, and digital support roles, where I communicate clearly and deliver precise written content.
Experience Level
Expert
Expert
Expert
Expert
Beginner
Beginner
Beginner
Language
English
Fluent
Work Experience
Crisis Intervention Specialist at Vibrant Life Studio
January 1, 2021 - PresentProvided trauma-informed assessment, coaching, advocacy, and crisis support to individuals experiencing mental health, emotional, or substance-related challenges. Designed and delivered community workshops, end-of-life education, and wellbeing programs to strengthen resilience, safety, and social connectedness.
Community Advisor at Wellington City Council
May 1, 2019 - July 1, 2020Enhanced community wellbeing by developing local programs, strengthening partnerships, and responding to emerging community needs. Collaborated across council teams and external agencies to deliver coordinated, community-focused initiatives.
Community Support Coordinator at Wellington City Council
March 1, 2019 - May 31, 2019Engaged with Linden residents, schools, and community groups; co-designed and delivered programs; coordinated cross-agency supports; facilitated culturally responsive, community-led solutions.
Social Worker for Families at Tu Tama Wahine o Taranaki / Taranaki District Health Board
February 1, 2011 - April 30, 2014Provided social work support to families, focusing on crisis management, resilience, and connection to services;Worked with regional Māori iwi and community providers to enhance family functioning.
Project Manager at ACC – Accident Compensation Corporation (Return to Independence Service)
March 1, 2009 - June 30, 2011Managed rehabilitation and independence pathways; coordinated plans with health and vocational providers; supported clients to return to work within a year.
Project Manager at TDHB – Smoking Cessation (Taranaki District Health Board)
March 1, 2008 - April 30, 2009Led district-wide tobacco action plan and strengthened smoking cessation services; supported hospital transition to a smoke-free environment.
Youth Transition Services Project Manager at Youthline Auckland
June 1, 2007 - July 31, 2008Supported approximately 120–140 young people annually into work or further education; provided coaching, mentoring, and transition planning.
Crisis Intervention Specialist at VIBRANT LIFE studio, New Zealand
January 1, 2021 - PresentProvide trauma-informed assessment, coaching, advocacy, and crisis support to individuals experiencing mental health, emotional, or substance-related challenges. Design and deliver community workshops, end-of-life education, and wellbeing programs that strengthen resilience, safety, and connection. Lead and co-design initiatives with local agencies (ACCW, ReachOut Counselling, Wellington City Council, Porirua City Council, and community radio platforms). Create and deliver ACTIVATE, a leadership and resilience-building program for teenage girls focused on physical, social, economic, and emotional wellbeing. Strengthen community capacity through culturally responsive engagement, advocacy, and collaboration with local community agencies.
Community Advisor at Wellington City Council – Linden
May 1, 2019 - July 31, 2020Developed local wellbeing programmes, strengthened partnerships, and responded to emerging community needs. Worked across council teams and external agencies to deliver initiatives that improved safety, connection, and day-to-day quality of life for Linden residents. Built cross-council relationships, supported community-led initiatives, and facilitated community resilience planning with Tāngata Whenua, ratepayers, and central government partners. Led the Linden Reactivation Project, including a food distribution initiative, volunteer networks, and community arts collaborations.
Community Support Coordinator at Wellington City Council – Linden
March 1, 2019 - May 31, 2019Codesigned and cocreated programmes reflecting community priorities, strengthening local engagement and access to services. Built and maintained networks with schools, community groups, businesses, and service providers; supported a participatory, community-led approach to neighbourhood development and wellbeing.
Social Worker at emerge aotearoa-wellington
March 1, 2016 - January 31, 2019Provided trauma-informed assessment, wraparound planning, and support for high-need clients navigating mental health, housing, and wellbeing. Managed a caseload of 10–15 clients, coordinating with multi-agency partners to stabilize crises, build self-management skills, and support long-term independence.
Project Manager – Youth Crime Action Plan at Eastern Southern Youth Trust (ESYT), Wellington
August 1, 2014 - May 31, 2015Delivered all aspects of the Ministry of Justice Youth Crime Action Plan, providing intensive support to young offenders and families. Built inter-agency collaborations, delivered targeted interventions addressing root causes of youth offending, and expanded program reach through grant funding and community outreach.
Social Worker for Families at Tu Tama Wahine O Taranaki
January 1, 2011 - December 31, 2014Delivered intensive family support using a Kaupapa Māori approach; coordinated multi-agency plans with regional health and social services; strengthened whānau resilience and wellbeing through tailored interventions.
ReTURN to Independence Service – Project Manager at ACC – Accident Compensation Cooperation
January 1, 2009 - December 31, 2011Supported long-term ACC clients to return to independence; coordinated rehabilitation plans with health and vocational providers; assisted 32 clients to transition back into employment within one year.
SMOKEFREE CESSATION Project Manager at TDHB – Smokefree Taranaki
January 1, 2008 - December 31, 2009Developed district-wide tobacco action plan and strengthened smoking cessation services across the region; supported hospital transition to a smokefree environment.
Project Manager – Youth Transition Services at Youthline Auckland
January 1, 2007 - December 31, 2008Supported approximately 120–140 young people annually into work or further education; provided coaching, mentoring, and transition planning; built partnerships with schools, employers, and training providers.
Freelance Digital Support & Documentation at Independent Contractor (Freelance)
July 1, 2021 - PresentCompleted high-accuracy digital tasks requiring careful reading, tagging, and classification. Managed online workflows, followed detailed instructions, and delivered consistent results. Used digital tools (Google Suite, Zoom, online platforms) for communication and task execution. Provided clear written summaries, reports, and structured documentation. Demonstrated reliability in meeting deadlines and maintaining quality standards.
Crisis Intervention & Client Support at Vibrant Life Studio
June 1, 2021 - PresentMaintained precise case notes, records, and multistep documentation. Followed strict protocols and guidelines to ensure accuracy and consistency. Worked independently in remote and hybrid environments using digital tools. Demonstrated exceptional attention to detail in sensitive information handling.
Community Advisor & Programme Support at Wellington City Council
April 1, 2018 - August 31, 2020Coordinated data, reports, and project documentation across multiple teams. Ensured accuracy in information gathering, tracking, and reporting. Managed digital communication and remote collaboration tools.
Freelance Digital Support & Documentation Work
July 1, 2021 - PresentCompleted high-accuracy digital tasks requiring careful reading, tagging, and classification. Managed online workflows, followed detailed instructions, and delivered consistent results. Used Google Suite, Zoom, and other online platforms for communication and task execution. Provided clear written summaries, reports, and structured documentation. Demonstrated reliability in meeting deadlines and maintaining quality standards.
Education
Post Graduate Certificate in Public Health at University of Otago
January 1, 2015 - December 31, 2016Diploma in Career Guidance at Nelson Marlborough Institute of Technology (Distance)
January 1, 2010 - December 31, 2012Diploma in Social Work at University of Zimbabwe
January 1, 1995 - December 31, 1997Masters of Applied Management at Southern Institute of Technology
February 1, 2019 - May 31, 2020Master of Applied Management at Southern Institute of Technology, New Zealand
January 1, 2019 - December 31, 2020PRINCE 2 Foundation at PeopleCert, Wellington, New Zealand
June 1, 2018 - January 20, 2026Post Graduate Certificate in Public Health at University of Otago, Wellington Campus, New Zealand
January 1, 2015 - December 31, 2016Diploma in Career Guidance at Nelson Marlborough Institute of Technology, New Zealand
January 1, 2010 - December 31, 2012Diploma in Social Work at University of Zimbabwe, Harare
January 1, 1995 - December 31, 1997Master of Applied Management at Southern Institute of Technology
January 11, 2030 - January 22, 2026Postgraduate Certificate in Public Health at University of Otago
January 11, 2030 - January 22, 2026Diploma in Career Guidance at NMIT
January 11, 2030 - January 22, 2026Diploma in Social Work at University of Zimbabwe
January 11, 2030 - January 22, 2026Master of Applied Management at Southern Institute of Technology
January 11, 2030 - January 22, 2026Postgraduate Certificate in Public Health at University of Otago
January 11, 2030 - January 22, 2026Diploma in Career Guidance at NMIT
January 11, 2030 - January 22, 2026Diploma in Social Work at University of Zimbabwe
January 11, 2030 - January 22, 2026Qualifications
Master of Applied Management
January 1, 2019 - December 31, 2020PRINCE 2 Foundation
June 1, 2018 - January 20, 2026Post Graduate Certificate in Public Health
January 1, 2015 - December 31, 2016Diploma in Career Guidance
January 1, 2010 - December 31, 2012Diploma in Social Work
January 1, 1995 - December 31, 1997Industry Experience
Education, Healthcare, Government, Non-Profit Organization, Professional Services
Experience Level
Expert
Expert
Expert
Expert
Beginner
Beginner
Beginner
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