Hi, I’m Khadijah, a freelancer who enjoys helping people stay organized and making work a little less stressful. I work in customer support, data entry, transcription, and virtual assistance, and I genuinely like tasks that require patience, attention to detail, and good communication. I’m the kind of person who takes deadlines seriously, asks questions when needed, and tries to make sure clients don’t have to worry about repeating themselves. I know how important reliable support is for a business, especially when there’s a lot going on behind the scenes. Outside of work, I’m always learning new things and improving my skills so I can do better work for the people I work with. If you need someone dependable, easy to communicate with, and willing to put in the effort, I’d love to work with you.

Khadijah Omodolapo

Hi, I’m Khadijah, a freelancer who enjoys helping people stay organized and making work a little less stressful. I work in customer support, data entry, transcription, and virtual assistance, and I genuinely like tasks that require patience, attention to detail, and good communication. I’m the kind of person who takes deadlines seriously, asks questions when needed, and tries to make sure clients don’t have to worry about repeating themselves. I know how important reliable support is for a business, especially when there’s a lot going on behind the scenes. Outside of work, I’m always learning new things and improving my skills so I can do better work for the people I work with. If you need someone dependable, easy to communicate with, and willing to put in the effort, I’d love to work with you.

Available to hire

Hi, I’m Khadijah, a freelancer who enjoys helping people stay organized and making work a little less stressful. I work in customer support, data entry, transcription, and virtual assistance, and I genuinely like tasks that require patience, attention to detail, and good communication.

I’m the kind of person who takes deadlines seriously, asks questions when needed, and tries to make sure clients don’t have to worry about repeating themselves. I know how important reliable support is for a business, especially when there’s a lot going on behind the scenes.

Outside of work, I’m always learning new things and improving my skills so I can do better work for the people I work with. If you need someone dependable, easy to communicate with, and willing to put in the effort, I’d love to work with you.

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Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Work Experience

Customer Support Specialist at Aloha Groups
January 1, 2023 - December 31, 2024
Dedicated and result-driven Customer Service Representative with proven experience delivering exceptional support, resolving complex issues, and building strong client relationships. Skilled in communication, conflict resolution, and customer retention. Currently a Software Engineering student with strong technical knowledge and problem-solving ability, bringing a blend of customer service expertise and tech-savvy efficiency. Handles 50+ inquiries daily via phone, email, and live chat. Resolved complaints efficiently, maintained high satisfaction, assisted with product information, billing, troubleshooting, and processed orders and refunds. Maintained CRM records and collaborated with team to improve service delivery. Consistently met performance targets and KPIs.

Education

Bachelor of Science in Software Engineering at Federal University, Oye-Ekiti
January 1, 2024 - May 8, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Professional Services, Education