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I am a results-driven Sales & Marketing professional with over 8 years of experience in account management, lead generation, and cross-functional team coordination. I have a proven track record of managing account portfolios for multinational corporations, enterprise brands, and SMEs. What I Can Do For You: B2B Account Management: Build strong client relationships, assess customer needs, and maintain high retention rates. Lead Generation & Sales Execution: Qualify leads, run direct marketing initiatives, and execute targeted outreach strategies. Campaign & Production Alignment: Bridge communication between clients and internal production teams to ensure on-time, accurate project delivery. Customer Care & Issue Resolution: Handle complex client inquiries professionally to protect brand integrity and ensure customer satisfaction. Key Background: Assistant Manager (Sales & Marketing): Led account strategy, cross-functional campaign execution, and business development. International Customer Operations: Delivered high-standard customer service and operations support in Dubai, UAE. Ready to grow your revenue and streamline your client operations? Send me a direct message, and let's discuss your business goals!…I am a results-driven Sales & Marketing professional with over 8 years of experience in account management, lead generation, and cross-functional team coordination. I have a proven track record of managing account portfolios for multinational corporations, enterprise brands, and SMEs. What I Can Do For You: B2B Account Management: Build strong client relationships, assess customer needs, and maintain high retention rates. Lead Generation & Sales Execution: Qualify leads, run direct marketing initiatives, and execute targeted outreach strategies. Campaign & Production Alignment: Bridge communication between clients and internal production teams to ensure on-time, accurate project delivery. Customer Care & Issue Resolution: Handle complex client inquiries professionally to protect brand integrity and ensure customer satisfaction. Key Background: Assistant Manager (Sales & Marketing): Led account strategy, cross-functional campaign execution, and business development. International Customer Operations: Delivered high-standard customer service and operations support in Dubai, UAE. Ready to grow your revenue and streamline your client operations? Send me a direct message, and let's discuss your business goals!

S HEHAN S AMSUDEEN

Marketing Strategist, Project Manager, Marketing Analyst, +2

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I am a results-driven Sales & Marketing professional with over 8 years of experience in account management, lead generation, and cross-functional team coordination. I have a proven track record of managing account portfolios for multinational corporations, enterprise brands, and SMEs. What I Can Do For You: B2B Account Management: Build strong client relationships, assess customer needs, and maintain high retention rates. Lead Generation & Sales Execution: Qualify leads, run direct marketing initiatives, and execute targeted outreach strategies. Campaign & Production Alignment: Bridge communication between clients and internal production teams to ensure on-time, accurate project delivery. Customer Care & Issue Resolution: Handle complex client inquiries professionally to protect brand integrity and ensure customer satisfaction. Key Background: Assistant Manager (Sales & Marketing): Led account strategy, cross-functional campaign execution, and business development. International Customer Operations: Delivered high-standard customer service and operations support in Dubai, UAE. Ready to grow your revenue and streamline your client operations? Send me a direct message, and let's discuss your business goals!…I am a results-driven Sales & Marketing professional with over 8 years of experience in account management, lead generation, and cross-functional team coordination. I have a proven track record of managing account portfolios for multinational corporations, enterprise brands, and SMEs. What I Can Do For You: B2B Account Management: Build strong client relationships, assess customer needs, and maintain high retention rates. Lead Generation & Sales Execution: Qualify leads, run direct marketing initiatives, and execute targeted outreach strategies. Campaign & Production Alignment: Bridge communication between clients and internal production teams to ensure on-time, accurate project delivery. Customer Care & Issue Resolution: Handle complex client inquiries professionally to protect brand integrity and ensure customer satisfaction. Key Background: Assistant Manager (Sales & Marketing): Led account strategy, cross-functional campaign execution, and business development. International Customer Operations: Delivered high-standard customer service and operations support in Dubai, UAE. Ready to grow your revenue and streamline your client operations? Send me a direct message, and let's discuss your business goals!

Available to hire

I am a results-driven Sales & Marketing professional with over 8 years of experience in account management, lead generation, and cross-functional team coordination. I have a proven track record of managing account portfolios for multinational corporations, enterprise brands, and SMEs.
What I Can Do For You:
B2B Account Management: Build strong client relationships, assess customer needs, and maintain high retention rates.
Lead Generation & Sales Execution: Qualify leads, run direct marketing initiatives, and execute targeted outreach strategies.
Campaign & Production Alignment: Bridge communication between clients and internal production teams to ensure on-time, accurate project delivery.
Customer Care & Issue Resolution: Handle complex client inquiries professionally to protect brand integrity and ensure customer satisfaction.
Key Background:
Assistant Manager (Sales & Marketing): Led account strategy, cross-functional campaign execution, and business development.
International Customer Operations: Delivered high-standard customer service and operations support in Dubai, UAE.
Ready to grow your revenue and streamline your client operations? Send me a direct message, and let’s discuss your business goals!

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Sinhala, Sinhalese

Fluent

Work Experience

Assistant Manager, Sales & Marketing at Crimson Creative Solutions (Pvt) Ltd – Homagama

January 1, 2018 - Present

Managed and nurtured client relationships across large corporations, multinational companies, and SMEs. Collaborated cross-functionally to develop and execute marketing plans, advertising strategies, direct marketing initiatives, and campaigns. Communicated with target audiences to understand needs and align solutions. Streamlined internal coordination with the production team to ensure timely delivery of client projects by aligning on timelines and deliverables to meet customer deadlines.

Grund Operations / Customer Service Representative at Fly Dubai Group 4 Services – Dubai UAE

January 1, 2017 - January 1, 2018

Facilitated smooth passenger flow by checking travel documents, guiding passengers through airline gates, and coordinating efficient boarding and disembarkation. Maintained seamless operations through liaison with airport authorities and internal customer service teams. Provided customer support by addressing passenger inquiries and resolving service issues to ensure a positive travel experience.

Customer Service Representative at Airport Services Dubai

January 1, 2015 - January 1, 2017

Delivered exceptional passenger care as a primary point of contact for diverse traveler needs. Managed team and administrative tasks to support operational efficiency and service quality. Resolved customer requests and complaints promptly and professionally, ensuring high levels of satisfaction.