I'm Deepa Gairola, a Certified Scrum Master (PSM) and Project Manager (PMP) with over 10 years of experience delivering Agile insurance and reinsurance technology projects. I thrive in cross-functional environments, guiding teams through SAFe and Agile transformations, improving velocity and predictability, and helping products reach value faster. I bring deep domain knowledge across policy administration, claims, and financial systems, with hands-on experience in Azure DevOps, backlog alignment, and data-driven metrics. I value servant leadership, collaborative stakeholder engagement, and delivering high-quality, regulation-compliant solutions that meet client needs.

Deepa Gairola

I'm Deepa Gairola, a Certified Scrum Master (PSM) and Project Manager (PMP) with over 10 years of experience delivering Agile insurance and reinsurance technology projects. I thrive in cross-functional environments, guiding teams through SAFe and Agile transformations, improving velocity and predictability, and helping products reach value faster. I bring deep domain knowledge across policy administration, claims, and financial systems, with hands-on experience in Azure DevOps, backlog alignment, and data-driven metrics. I value servant leadership, collaborative stakeholder engagement, and delivering high-quality, regulation-compliant solutions that meet client needs.

Available to hire

I’m Deepa Gairola, a Certified Scrum Master (PSM) and Project Manager (PMP) with over 10 years of experience delivering Agile insurance and reinsurance technology projects. I thrive in cross-functional environments, guiding teams through SAFe and Agile transformations, improving velocity and predictability, and helping products reach value faster.

I bring deep domain knowledge across policy administration, claims, and financial systems, with hands-on experience in Azure DevOps, backlog alignment, and data-driven metrics. I value servant leadership, collaborative stakeholder engagement, and delivering high-quality, regulation-compliant solutions that meet client needs.

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Language

English
Fluent
German
Beginner

Work Experience

Scrum Master at Adacta
July 1, 2022 - June 1, 2025
Facilitated Scrum ceremonies, improving sprint predictability and team velocity by 20%. Supported Agile delivery of insurance and reinsurance modules (Policy Admin, Claims, Billing). Introduced Agile metrics and dashboards for data-driven retrospectives. Aligned backlog priorities with stakeholders to ensure high-quality product increments. Configured Azure DevOps boards and workflows for transparency. Coached teams on Agile principles to build self-organization and accountability.
QA & Agile Team Member at Adacta
November 1, 2019 - June 1, 2022
Supported Agile delivery with sprint planning, testing, and release validation. Collaborated with Product Owners and Developers to maintain Definition of Done compliance. Validated insurance configurations ensuring functional and regulatory accuracy. Mentored junior QA members in Agile testing and quality best practices.
System Analyst at Aon Hewitt India Pvt. Ltd.
August 1, 2006 - June 1, 2013
Partnered with stakeholders to analyze requirements and implement ERP and insurance systems. Facilitated cross-functional project meetings ensuring clear communication and delivery alignment. Recognized for high-quality solutions and strong client collaboration.

Education

Bachelor of Science (Physics, Mathematics, Statistics) at H.N.B. Garhwal University, Uttarakhand, India
January 11, 2030 - December 14, 2025
Bachelor of Science (Physics, Mathematics, Statistics) at H.N.B. Garhwal University, Uttarakhand, India
January 11, 2030 - December 18, 2025
Bachelor of Science (Physics, Mathematics, Statistics) at H.N.B. Garhwal University, Uttarakhand, India
January 11, 2030 - December 18, 2025
Bachelor of Science at H.N.B. Garhwal University, Uttarakhand, India
January 11, 2030 - December 18, 2025
Bachelor of Science (Physics, Mathematics, Statistics) at H.N.B. Garhwal University, Uttarakhand, India
January 11, 2030 - December 18, 2025

Qualifications

Professional Scrum Master (PSM)
January 11, 2030 - December 14, 2025
Project Management Professional (PMP)
January 11, 2030 - December 14, 2025
Certification in Software Testing (CSTP)
January 11, 2030 - December 14, 2025
Certification in Computers (CIC) – IGNOU
January 11, 2030 - December 14, 2025
IELTS Certified
January 11, 2030 - December 14, 2025
Slovenian Language Certificate (A2 – B1)
January 11, 2030 - December 14, 2025
Professional Scrum Master (PSM) – Scrum.org
January 11, 2030 - December 18, 2025
Project Management Professional (PMP) – PMI
January 11, 2030 - December 18, 2025
Certification in Software Testing (CSTP)
January 11, 2030 - December 18, 2025
Certification in Computers (CIC) – IGNOU
January 11, 2030 - December 18, 2025
IELTS Certified
January 11, 2030 - December 18, 2025
Slovenian Language Certificate (A2 –B1)
January 11, 2030 - December 18, 2025
Professional Scrum Master (PSM) – Scrum.org
January 11, 2030 - December 18, 2025
Project Management Professional (PMP) – PMI
January 11, 2030 - December 18, 2025
Certification in Software Testing (CSTP)
January 11, 2030 - December 18, 2025
Certification in Computers (CIC) – IGNOU
January 11, 2030 - December 18, 2025
IELTS Certified
January 11, 2030 - December 18, 2025
Slovenian Language Certificate (A2 –B1)
January 11, 2030 - December 18, 2025
Professional Scrum Master (PSM) – Scrum.org
January 11, 2030 - December 18, 2025
Project Management Professional (PMP) – PMI
January 11, 2030 - December 18, 2025
Certification in Software Testing (CSTP)
January 11, 2030 - December 18, 2025
Certification in Computers (CIC) – IGNOU
January 11, 2030 - December 18, 2025
IELTS
January 11, 2030 - December 18, 2025
Slovenian Language Certificate (A2 – B1)
January 11, 2030 - December 18, 2025
Professional Scrum Master (PSM) – Scrum.org
January 11, 2030 - December 18, 2025
Project Management Professional (PMP) – PMI
January 11, 2030 - December 18, 2025
Certification in Software Testing (CSTP)
January 11, 2030 - December 18, 2025
Certification in Computers (CIC) – IGNOU
January 11, 2030 - December 18, 2025
IELTS Certified
January 11, 2030 - December 18, 2025
Slovenian Language Certificate (A2 –B1)
January 11, 2030 - December 18, 2025

Industry Experience

Financial Services, Professional Services, Software & Internet

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