Conversational AI Engineer at Verikraft Solutions

Designed and optimized conversational AI agents in Dialogflow CX/ES, implementing webhooks, session handling, and stateful flows with parameters, loops, and conditional routing. Built intents, entities, session parameters, loops, and switch-case routing for complex interactions such as booking and rescheduling with context awareness. Integrated chatbot flows with external servers using Express.js and Cloudflare tunneling for deployment, testing, and real-time validation. Debugged and optimized date/time validation, entity extraction, and multi-user handling using JavaScript/TypeScript and date-fns, improving reliability across edge cases.

Trainee Software Engineer at Verikraft Solutions

Integrated Python based logic inside chatbot flows to handle date validation, booking retrieval, and dynamic response generation. Built and improved chatbot logic using Python and Lang Flow, creating custom nodes for data extraction, routing, and multi-step workflows. Engineered server-side search and pagination with backend APIs, reducing data load time from multiple sequential fetches to a single API call. Enhanced reporting workflow by implementing multi-file ZIP downloads, advanced export formatting, and dynamic identifiers to datasets, ensuring accuracy and scalability. Resolved critical bugs and optimized validation logic for date/time parsing, entity handling, and data consistency, while improving UI/UX with consistent styling, layouts, and streamlined user flows.