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I am a finance professional with a graduate degree in commerce and an MBA specializing in finance, bringing over 3 years of experience in the banking sector. Throughout my career, I have handled cash operations, managed ATM reconciliation, and worked on USD payment investigations, consistently ensuring operational accuracy and preventing fraud. I am passionate about learning new skills and adapting to different environments. I pride myself on delivering excellent customer service, cross-selling banking products, and continuously upgrading my knowledge through internal trainings. I am detail-oriented, specific, and time-oriented, with strong communication and leadership skills.…I am a finance professional with a graduate degree in commerce and an MBA specializing in finance, bringing over 3 years of experience in the banking sector. Throughout my career, I have handled cash operations, managed ATM reconciliation, and worked on USD payment investigations, consistently ensuring operational accuracy and preventing fraud. I am passionate about learning new skills and adapting to different environments. I pride myself on delivering excellent customer service, cross-selling banking products, and continuously upgrading my knowledge through internal trainings. I am detail-oriented, specific, and time-oriented, with strong communication and leadership skills.

Deepashri Pathangay

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I am a finance professional with a graduate degree in commerce and an MBA specializing in finance, bringing over 3 years of experience in the banking sector. Throughout my career, I have handled cash operations, managed ATM reconciliation, and worked on USD payment investigations, consistently ensuring operational accuracy and preventing fraud. I am passionate about learning new skills and adapting to different environments. I pride myself on delivering excellent customer service, cross-selling banking products, and continuously upgrading my knowledge through internal trainings. I am detail-oriented, specific, and time-oriented, with strong communication and leadership skills.…I am a finance professional with a graduate degree in commerce and an MBA specializing in finance, bringing over 3 years of experience in the banking sector. Throughout my career, I have handled cash operations, managed ATM reconciliation, and worked on USD payment investigations, consistently ensuring operational accuracy and preventing fraud. I am passionate about learning new skills and adapting to different environments. I pride myself on delivering excellent customer service, cross-selling banking products, and continuously upgrading my knowledge through internal trainings. I am detail-oriented, specific, and time-oriented, with strong communication and leadership skills.

Available to hire

I am a finance professional with a graduate degree in commerce and an MBA specializing in finance, bringing over 3 years of experience in the banking sector. Throughout my career, I have handled cash operations, managed ATM reconciliation, and worked on USD payment investigations, consistently ensuring operational accuracy and preventing fraud.

I am passionate about learning new skills and adapting to different environments. I pride myself on delivering excellent customer service, cross-selling banking products, and continuously upgrading my knowledge through internal trainings. I am detail-oriented, specific, and time-oriented, with strong communication and leadership skills.

Skills

Experience Level

Intermediate

Intermediate

Intermediate

Beginner

Language

Kannada

Fluent

English

Fluent

Hindi

Advanced

Telugu

Intermediate

Work Experience

Associate Manager – Cash – General Banking Operations at IndusInd Bank

December 31, 2015 - July 25, 2025

Handled cash maintenance within retention limits, cash and ATM reconciliation, minimised operational errors, and fraud prevention. Maintained registers and vouchers, addressed internal and external audit findings, controlled security item stock, and ensured no outstanding entries in suspense accounts beyond three days. Managed revenue leakages related to drafts, RTGS transfers, clearing NEFT/RTGS/Fund transfers, and cross-selling banking and insurance products. Delivered superior client experience by providing timely resolution to complaints, meeting mystery shopping benchmarks, and completing internal certifications.

Associate Manager – Cash – General Banking Operations at IndusInd Bank

December 31, 2015 - July 25, 2025

Maintained cash within retention limits, conducted reconciliation of cash and administration of ATMs attached to the branch. Minimized operational errors and prevented frauds while ensuring accurate maintenance of registers and vouchers. Handled clearing of NEFT, RTGS, fund transfers, issuing drafts and ensured no outstanding suspense/ DD/ PO reconciliations beyond 3 days. Controlled stock of security items and cross-sold banking and insurance products. Delivered superior client service, met mystery shopping benchmarks, and ensured timely resolution of customer complaints within 3 days.

Analyst / Cash Operations Team USD Investigations at Deutsche Bank Operations International

August 31, 2013 - July 25, 2025

Responded to customer queries related to SWIFT payments, handled on-demand payments, debit authorities, payment cancellations, charges claims, auto cancels, and same-day amendments. Monitored ARC cases using applications COMR-STP and PSEC, cleared transactions within cut-off times for clearing systems like CHIPS, FED, and VOSTRO payments. Conducted USD payments investigations, liaised with CSOs across locations for time-sensitive payments, managed case distribution and team volume, provided innovative ideas for process improvement, and participated in team trainings and cultural events.

Financial Analyst / Cash Operations Team USD Investigations at Deutsche Bank Operations International

August 31, 2013 - July 25, 2025

Handled USD payment investigations including SWIFT payment message inquiries and customer queries. Responsible for on-demand payments, debit authorities, payment cancellations, and charge claims. Monitored transactions cut-off timings across various clearing systems such as CHIPS, FED, VOSTRO. Liaised with Customer Service Officers and global teams to manage time-sensitive payments and ensure resolution of high-priority cases using the CINQ application. Also involved in trainings, knowledge sharing, and process quality improvements.